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ToyotaTown
London, ON
7,471 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,471 reviews
February 03, 2018
Excellent service from Firis Sharif at ToyotaTown in London It was good gesture to have urgent service schedule in a short notice. I would recommend this service as they have skilled technitions and wonderful c It was good gesture to have urgent service schedule in a short notice. I would recommend this service as they have skilled technitions and wonderful customer service More
by Osam Ozkan
Employees Worked With
Firis Sharif
February 02, 2018
Excellent Service Once again the staff at ToyotaTown London provided amazing service. Rob Dako was my service rep and he always makes sure that things go smoothly for Once again the staff at ToyotaTown London provided amazing service. Rob Dako was my service rep and he always makes sure that things go smoothly for the customer. He always has the best interest of the customer. Thanks to all! More
by dmicallef
Employees Worked With
Robert Dako
February 01, 2018
Love my new car. Sean O'Grady was so informative, knowledgeable and patient with all my questions. I returned to him with my daughter who needed a car. We are both con Sean O'Grady was so informative, knowledgeable and patient with all my questions. I returned to him with my daughter who needed a car. We are both confident with our purchases. Thanks Sean. More
by Hilda Sampson
Employees Worked With
Sean O'Grady, Andre de Coning
February 01, 2018
Excellent, no pressure environment. A+! Initially I was unsure what type of vehicle I wanted to upgrade to. Upon receiving multiple recommendations, I paid a visit to Toyotatown and met Tim Initially I was unsure what type of vehicle I wanted to upgrade to. Upon receiving multiple recommendations, I paid a visit to Toyotatown and met Tim. He was fantastic! Answered all of my questions, explained everything in detail, and was very patient with my indecisive self! Unlike some other dealerships, when I told Tim I was looking for a used car, he respected that and did not try to persuade me into a new vehicle. I would highly recommend him to anyone looking to purchase a vehicle! More
by Kristy79
Employees Worked With
Dealership Employee, Toyota Tim
February 01, 2018
Always appreciated for the excellent service provided! Wanted to thank-you for the outstanding service provided today from Amanda and Deb in the service department; helpful, efficient and overall great cus Wanted to thank-you for the outstanding service provided today from Amanda and Deb in the service department; helpful, efficient and overall great customer service all around. I would also like to thank the wonderful shuttle service provided. The shuttle service agents were excellent and provided me with great customer service! More
by JULIE-ANNE BARBOSA
Employees Worked With
and Deb (training) - Thank-you for the excellent service today!, Amanda Krug
January 29, 2018
Great time with Shawn Longworth We were looking to get quality and excellence when buying a new car, thanks to Shawn Longworth we got more than that. So far we love our new Rav4 an We were looking to get quality and excellence when buying a new car, thanks to Shawn Longworth we got more than that. So far we love our new Rav4 and we will 100% recommend ToyotaTown at wharncliffe Road South. More
by lis&Mig
Employees Worked With
January 29, 2018
Great service from Shawn Longworth!! I have purchased several vehicles from Toyotatown in London, in particular from Shawn Longworth, and I must say that I have had a great experience eve I have purchased several vehicles from Toyotatown in London, in particular from Shawn Longworth, and I must say that I have had a great experience every time! Service, product knowledge, understanding my needs......I cannot say enough of what they have done for me! Thanks Shawn! More
by DanKelly
Employees Worked With
January 29, 2018
Fantastic experience! I purchased a rav4 from Shawn Longworth and could not be happier with my vehicle and the service I received. I am enjoying my new ride and can't than I purchased a rav4 from Shawn Longworth and could not be happier with my vehicle and the service I received. I am enjoying my new ride and can't thank Shawn enough for the seamless transition from my old vehicle into this one as well as for his friendly demeanour and great sense of humour! I'd gladly deal with Shawn and Toyotatown again! More
by Happy Toyota owner
Employees Worked With
January 27, 2018
Consistent, excellent service I have been lucky enough to have Helena as my Service Advisor my last few visits to ToytaTown, and she is amazing! She really goes the extra mile. He I have been lucky enough to have Helena as my Service Advisor my last few visits to ToytaTown, and she is amazing! She really goes the extra mile. Helena is honestly the best Service Advisor at any car dealership that I have ever been to. Her personalised service and friendly smile keeps me coming back. Thank you! More
by lisab12
Employees Worked With
Helena Vrabec
January 27, 2018
Buy toyota from Tim Absolutely had a fantastic experience with Tim. Measured our needs. Didn't try to sell or force things. Straight forward. Didn't rush us. Extremely co Absolutely had a fantastic experience with Tim. Measured our needs. Didn't try to sell or force things. Straight forward. Didn't rush us. Extremely collegial and listen to our needs. Post-sales communications were excellent. He was always available. strongly recommended. More
by Balaji
Employees Worked With
Lauren, Toyota Tim
