ToyotaTown

Replacing a sensor. Good service. Needed a fuel filter sensor replaced. Helena Vraber was my service advisor. She was pleasant and answered all my questions. Explaine Good service. Needed a fuel filter sensor replaced. Helena Vraber was my service advisor. She was pleasant and answered all my questions. Explained what needed to be done and gave me the price. I waited. The sensor was seized up in the car. Two hours later, at noon, Helena offered me a loaner Camry to use for the afternoon as there was no shuttle for two hours and they didn't know how long it would take. The 2 hour job ended up being 6 but I was only charged an extra half hour's labour. Very good service, going above and beyond. More

Great Pre-Owned 2015 Sienna Purchase Experience Shawn Longworth, Sales and Leasing Specialist, was friendly, knowledgeable, and helpful. We had been looking for a low km, pre-owned Sienna when we s Shawn Longworth, Sales and Leasing Specialist, was friendly, knowledgeable, and helpful. We had been looking for a low km, pre-owned Sienna when we saw the 2015 Sienna listed on Toyotatown's website. We drove over 100km's to Toyotatown where reception quickly introduced us to Shawn. Shawn put us at ease explaining Toyotatown's customer approach, and answered all of our questions. After we test drove the Sienna, he proficiently led us through the purchase process taking the time to explain the paperwork. A few days later, we came to pick up the Sienna and Shawn had everything ready for us. Thanks to Shawn for making this great purchase experience. More

The best lease specialist For over 15 years (ie 5-6 leased vehicles) I've dealt with Sylvia Donovan ... she is thorough, knowledgeable, and thoughtful. I would deal with no one For over 15 years (ie 5-6 leased vehicles) I've dealt with Sylvia Donovan ... she is thorough, knowledgeable, and thoughtful. I would deal with no one else. Plus Irish charm for free. Peter Auksi More

Friendly, efficient service and free coffee to boot! Friendly, and efficient service. Amanda even remembered my name! Also the free coffee and excellent snack bar made the short wait very pleasant. A Friendly, and efficient service. Amanda even remembered my name! Also the free coffee and excellent snack bar made the short wait very pleasant. A pleasure to do business here! More

Love my new RAV4! I had a great experience shopping for my new vehicle. Shawn helped me to pick a vehicle that was in my price range and that would suit me in the next I had a great experience shopping for my new vehicle. Shawn helped me to pick a vehicle that was in my price range and that would suit me in the next phase of my life. I never felt rushed or pressured into something I did not want. Though he would not give mart my thousand dollar rebate in cash, Shawn got me a great deal on my RAV! More

Amazing Had an amazing experience. Our sales person, Kevin Swan, was fantastic from start to finish. Made sure I loved what I was leasing and I was extremely Had an amazing experience. Our sales person, Kevin Swan, was fantastic from start to finish. Made sure I loved what I was leasing and I was extremely happy with everything. Very please with the Toyota town location. More

Above and Beyond Tomasz Kisiel and Liliana Samarelli went both above and beyond my expectations. Tomasz was very helpful, courteous and knowledgeable in the Corolla th Tomasz Kisiel and Liliana Samarelli went both above and beyond my expectations. Tomasz was very helpful, courteous and knowledgeable in the Corolla that I purchased from him. Liliana went out of her way to get the paperwork and financing completed. I highly recommend these two people when purchasing your next vehicle. Thank you very much, Tomasz and Liliana! Spencer Cagan More

Great service Debb was very friendly, courteous, knowledgeable and considerate. She thoroughly explained everything to me as well as the price I could except. Dro Debb was very friendly, courteous, knowledgeable and considerate. She thoroughly explained everything to me as well as the price I could except. Drop-off and pickup was excellent and the price was right. More

Best Service! My mom had a Toyota Echo and commuted an hour each way to work. She'd been dealing with a small mom & pop shop, but after they destroyed her other ve My mom had a Toyota Echo and commuted an hour each way to work. She'd been dealing with a small mom & pop shop, but after they destroyed her other vehicle (ex. forgot to screw all the screws in, not ordering parts in a timely fashion...) she needed a reliable mechanic. So, as her 'new' replacement vehicle was a Toyota, she went to ToyotaTown. They took great care of the car it was replaced. When I decided to get a car, I took prospective cars to ToyotaTown so they could let me know if the vehicle had costly repairs in the future. This cost a bit, but was worth it. I ended up getting a Honda Fit that has required only minor repairs since purchasing it. Plus they do all the servicing and repairs. The staff are especially pleasant. My mom usually works with Rob Dako and I have as well. He always greets us with a smile and is pleasant and explains exactly what is wrong. Last week I took my car in for a few unexplained rattling noises and possible brake repairs. They did a great check-over and let me know what was causing the noises (balding winter tires), a loose screw and that my front brakes & rotors needed replacing. They rotated the tires for free (to help with the even wearing), and washed the rear breaks and loose screw for free. The brakes they had replaced that day (got the part from the Honda Dealership), and I had my car by the end of the day. I would highly recommend ToyotaTown in London. I work in Hamilton 4 days a week and make sure that I get my servicing and repairs done when I'm visiting family in London as I like ToyotaTown and the staff so much. I never feel ripped off. More

Excellent Service! Peter E was my advisor and he totally made me feel at ease and took the time to explain everything very well. I felt very well look after with him an Peter E was my advisor and he totally made me feel at ease and took the time to explain everything very well. I felt very well look after with him and confident with the service work suggested and performed. I also used the shuttle both ways, very pleasant driver! Thank-you! And to top it all of, a car wash! Thank you Toyota Town for the excellent all round service. As Arnold Schwarzeneggers say, "I'll be back" More