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ToyotaTown
London, ON
7,499 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,499 reviews
August 28, 2018
Exceeding all expectations Excellent support and leadership through all the paperwork, preparation, explanations and responses to my questions throughout my visit. Shawn was Excellent support and leadership through all the paperwork, preparation, explanations and responses to my questions throughout my visit. Shawn was the perfect representative for your company. He was actually excited for me to finally get the keys to my new Camry Hybrid. I really appreciate his guidance and would be pleased to have him orchestrate my next purchase. Karl (Charlie) Schmidt More
by clubs3333
Employees Worked With
August 28, 2018
Professional. Knowledgeable and Efficient Sale We just had another fantastic experience dealing with Sylvia on the lease of our new RX350 and the process was simple, fast and easy. Sylvia answered We just had another fantastic experience dealing with Sylvia on the lease of our new RX350 and the process was simple, fast and easy. Sylvia answered all our questions, reviewed several scenarios with us and completed the delivery process all within a week. When we arrived to pick up our vehicle, our great customer experience was reinforced by Kevin who patiently walked us through the vehicle features and navigation system and even synced up our cell phones. Kevin was exceptionally friendly and patiently answered all questions. Thanks Sylvia & Kevin! We'd recommend you to our friends and have already done so. More
by Mike & Rachel S.
Employees Worked With
Other Employees :
Kevin, who walked us through our vehicle features.
August 28, 2018
Staff at the dealership are proactive and easy to work with My employer purchases used vehicles in good shape to refresh its fleet. Gwen Jones, my Product Advisor, kept watch for good used Rav4's being traded i My employer purchases used vehicles in good shape to refresh its fleet. Gwen Jones, my Product Advisor, kept watch for good used Rav4's being traded in and called me when she became aware of a vehicle that fit our parameters. I bought the same day and had delivery within 4 working days. More
by Dwolfe
Employees Worked With
Other Employees :
Nicole Levasseur, Helen Kolyn
August 28, 2018
Great customer service from Sean O'Grady! Our experience at ToyotaTown was great. Sean O'Grady gave us excellent service while juggling a busy customer base. He communicated information about Our experience at ToyotaTown was great. Sean O'Grady gave us excellent service while juggling a busy customer base. He communicated information about the various car models with insight and expertise. We never felt that he was the typical "used car salesman". He was down to earth, honest and seemed to have our best interests as his priority. I would recommend any friends or family see Sean at ToyotaTown. He will look after you well! More
by Corolla
Employees Worked With
Sean O'Grady
August 28, 2018
Phenomenal Customer Service My experience at ToyotaTown was phenomenal! I had Ken Yates assist me with leasing a 2018 Toyota Corolla. Ken was very informative and supportive thro My experience at ToyotaTown was phenomenal! I had Ken Yates assist me with leasing a 2018 Toyota Corolla. Ken was very informative and supportive throughout the process. He made the entire process easy and enjoyable. He explained everything in full detail and helped me understand everything I needed to know as a first car owner. He is someone I would highly recommend everyone to go see as he is a wonderful and customer-oriented employee at ToyotaTown. More
by I.A
Employees Worked With
August 28, 2018
Excellent customer service! Love my new SUV ! I have been shopping around for a SUV to fit my growing family and did not find a better deal and quality than Toyota . Excellent customer service!! T I have been shopping around for a SUV to fit my growing family and did not find a better deal and quality than Toyota . Excellent customer service!! Thank you to Toyota we love our new SUV More
by Jee
August 27, 2018
Excellent Service My experience at Toyota was fantastic where Tomasz Kisiel helped me with the purchase of a new Toyota Rav4. Everything was explained in full detail by My experience at Toyota was fantastic where Tomasz Kisiel helped me with the purchase of a new Toyota Rav4. Everything was explained in full detail by Nicole Levasseur and I received 5 star excellent service. Thank you again to Tomasz and Nicole. More
by RickEli2002
Employees Worked With
Nicole Levasseur, Tomasz Kisiel
August 25, 2018
First Car Buy Got my very first car from Toyota and it was an absolutely wonderful experience! Brian Williams was extremely helpful and made the process so easy Got my very first car from Toyota and it was an absolutely wonderful experience! Brian Williams was extremely helpful and made the process so easy More
by CourtTorch
Employees Worked With
Brian Williams
August 25, 2018
Amazing experience This was by far the best experience I have had at a dealership. The customer service was exceptional, and worked in a timely manner and met all my nee This was by far the best experience I have had at a dealership. The customer service was exceptional, and worked in a timely manner and met all my needs/requirements! More
by LindsayS1680
Employees Worked With
Brian Williams
August 25, 2018
Excellent experience at Toyota Town in London Ontario Shawn Longworth was our salesman, and he was amazing. He put a ease right from the start. Shawn was welcoming, informative, and honest. It is becau Shawn Longworth was our salesman, and he was amazing. He put a ease right from the start. Shawn was welcoming, informative, and honest. It is because of Shawn that our Family has a new vehicle and a new dealership. Toyota Town is our number 1 choice for new and used vehicles thanks to Shawn. More
by RMaturi-Pedler
