ToyotaTown

Friendly, informative, helpful Comprehensive automobile information. Geordie was friendly and courteous. The entire process went smoothly. It was worth the trip from windsor. Ill te Comprehensive automobile information. Geordie was friendly and courteous. The entire process went smoothly. It was worth the trip from windsor. Ill tell my friends about my positive experience. More

Like part of the family We just bought two cars from Toyotatown. We have been dealing with them for about 10 years in both sales and service. Geordie Hock is an excellent sal We just bought two cars from Toyotatown. We have been dealing with them for about 10 years in both sales and service. Geordie Hock is an excellent sales person who really takes the extra step to make sure the customer gets exactly what they want at a reasonable price. Rita Dalal is a caring business person who tries to get you the best deal without piling on extras. More

Wonderful When we entered the dealership we were greeted by Geordie Hock in a nice casual manner. We told him what we were interested in and he listened. He sat When we entered the dealership we were greeted by Geordie Hock in a nice casual manner. We told him what we were interested in and he listened. He sat us down and went over several options. We knew we wanted a Toyota as we had owned a Corolla and loved it. We settled on a Rav mainly because it was assembled in Canada. We discussed the options we would like the vehicle to have and took one for a test drive. Geordie was very educated in the various options and lead us to the perfect car for us. We would absolutely recommend Toyota Town and especially Geordie When it was time to pick up our Rav Geordie was there to meet us. He went over the paperwork thoroughly and handed us the keys Geordie told us about an information night which we attended and found very helpful. Lots of tips about our Rav. More

Thorough and attentive Geordie Hock is a very thorough sales person. He knows his cars. He is very personable and was very attentive to MY needs and not just about a sale. I Geordie Hock is a very thorough sales person. He knows his cars. He is very personable and was very attentive to MY needs and not just about a sale. I have been raving about my vehicle and the comfort it provides me. More

Service Recently took our Toyota for an. Oil change. Helena Vrabec assisted us in a professional timely manner. We appreciated her expertise in getting the oi Recently took our Toyota for an. Oil change. Helena Vrabec assisted us in a professional timely manner. We appreciated her expertise in getting the oil changed quickly as we had requested. Helena’s service was excellent. More

Very efficient in a timely manner Amanda was very patient and courteous explaining what was required in maintaining my car in a timely manner. Amanda answered all of my questions and c Amanda was very patient and courteous explaining what was required in maintaining my car in a timely manner. Amanda answered all of my questions and concerns that I had about my vehicle. She followed up with the technician to ensure the things I asked to be checked were inspected. She let me know verbally the results from the technician. Joe also went out of his way to make sure what needed to be done was done in a timely manner. Thank you Amanda and Joe! More

Professional, courteous. Good personal attention, good listening as we went through the very lengthy "canned" process. The clincher for us was the sense of trustworthness of t Good personal attention, good listening as we went through the very lengthy "canned" process. The clincher for us was the sense of trustworthness of the two sales representatives we dealt with; Dave and Geordie. They were "car salesmen" but came across as dealership ambassadors with a sense of commitment to the customer ( as well as the dealership, I'm sure). They were pleasant to deal with. More

Great Car and Excellent Experience My wife and I were in need of a new vehicle. As exciting as buying a new car can be, we were stressed about the finality of making a decision about wh My wife and I were in need of a new vehicle. As exciting as buying a new car can be, we were stressed about the finality of making a decision about where and what to buy. We looked around at different brands before easily settling on the Rav4. I thought that would be the easiest part, but working with Frank Circelli at ToyotaTown changed the experience from a "formal transaction" to a personal exchange that was relaxed and comfortable. There wasn't the pressure that I have felt when purchasing vehicles (from other dealerships). I felt like the decision was ours and Frank was there to inform and guide us rather than get us in and out and on to the next family. I wouldn't hesitate to recommend Frank to family or friends and as far as the Rav4 is concerned, my wife describes it as the new love in her life. More

Outstanding service Had one of the best services from Pedram Ebrahimi. I walked in with all my research and gave him my fanancial budget. He got me exactly what I wanted Had one of the best services from Pedram Ebrahimi. I walked in with all my research and gave him my fanancial budget. He got me exactly what I wanted and was even able to get me a better price than what I wanted. He was one of a few people that knew what i wanted and was able to connect with me as a customer. More

Air condition leak I noticed that there was a pool of fluid on the passenger side of my 2017 Rav 4 Hybrid. I brought my vehicle in on Saturday August 4/2018 for service. I noticed that there was a pool of fluid on the passenger side of my 2017 Rav 4 Hybrid. I brought my vehicle in on Saturday August 4/2018 for service. I was greeted immediately upon arrival. I waited about 5 minutes beside my car and was approached 3 times to acknowledge my wait time. Amanda apologized for the short delay and thoroughly informed me of the service time and possible cost in the event that the problem was not a manufacturer defect. She assured me that she would call me as soon as a diagnosis was made. She gave me her business card. When she called me later I was surprised that the problem was caused by leaves collecting in the blower motor fan. She said this was not considered to be a manufacturer defect however she would waive the $60 service fee for this one time. I have never had this issue with any vehicle I have owned in my 40 years of driving which why I was surprised at the cause. When my husband and I came to get our vehicle, Amanda graciously honoured my husband's request to have a service technician show him how this can happen and discuss how to prevent from happening again. The whole experience was very positive for us as first time Toyota owners. Amanda is to be commended for her excellent professional service and represents the company well! More