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ToyotaTown
London, ON
7,438 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,438 reviews
October 07, 2018
Everything one expects from an automobile dealership. I came in without an appointment to investigate new trucks. Pedram spent a couple of hours with me and Lee provided a trade-in evaluation on the spot I came in without an appointment to investigate new trucks. Pedram spent a couple of hours with me and Lee provided a trade-in evaluation on the spot. More
by Lisbon
Employees Worked With
Lee Kendall, Pedram Ebrahimi
October 06, 2018
Service I have been going to Toyota for 5 years for service in Toronto. This location is nothing like that one. Called for 2 days to book an oil change and th I have been going to Toyota for 5 years for service in Toronto. This location is nothing like that one. Called for 2 days to book an oil change and they couldn't even call me back. I've been working out of town and needed my car serviced and they would not help me and did not seem very interested. The Lady at the service desk was using a rude tone over the phone. At this point I would recommend mr.lube over this location. VERY BAD CUSTOMER SERVICE! Oct 6th/2018 9am More
by Terrible service
Employees Worked With
Other Employees :
Shelby Chisholm, Jodi Connell, Amanda Krug, B B, Helena Vrabec, Debb Crawford
October 05, 2018
Professional. I was in search of a Rav 4 so I stopped in to Toyota Town. This is where I met Justin Maki. Justin listened to exactly what I wanted and needed in m I was in search of a Rav 4 so I stopped in to Toyota Town. This is where I met Justin Maki. Justin listened to exactly what I wanted and needed in my Rav. He was professional, thorough and kept me informed of all options. I would highly recommend Justin Maki. More
by Jamjar
Employees Worked With
Justin Maki
October 05, 2018
Great service... as usual! Service Adviser was very meticulous, all concerns were addressed, and the vehicle received service in a timely, professional fashion. Dealership has v Service Adviser was very meticulous, all concerns were addressed, and the vehicle received service in a timely, professional fashion. Dealership has very good Quality Control procedures in place, and consistently delivers exceptional service. More
by Enzo Barberi
October 05, 2018
Wonderful Again! Another wonderful experience in leasing our new RAV4 from ToyotaTown, through Sylvia Donovan. This is our 4th vehicle leased with Sylvia's help from Another wonderful experience in leasing our new RAV4 from ToyotaTown, through Sylvia Donovan. This is our 4th vehicle leased with Sylvia's help from this dealership. She is very professional, knowledgeable and thorough about the cars and their features. We appreciated the way she worked with us, with our always changing needs. I would highly recommend her! More
by MarkR
October 04, 2018
Frank Circelli thanks for my new truck. Found a great deal on a truck on auto trader. Got hooked up with Frank Circelli and he made my purchase smooth and easy. I highly recommend Frank Cir Found a great deal on a truck on auto trader. Got hooked up with Frank Circelli and he made my purchase smooth and easy. I highly recommend Frank Circelli. I have dreamt of this truck for many many years. Frank helped me and i am grateful for that. More
by Schmitty
Employees Worked With
Frank Circelli
October 04, 2018
Professional and friendly Baz and Rita made my purchase of a Sienna suv smooth and stress free. All my questions were promptly answered including a follow up to check if we arr Baz and Rita made my purchase of a Sienna suv smooth and stress free. All my questions were promptly answered including a follow up to check if we arrived home safely - considering we traveled 250km to ToyotaTown. More
by AZ
October 03, 2018
Purchaser of white Toyota Prius Shawn Longworth was great to deal with. He was on time for my appointment, was very friendly, showed me all about the car without rushing me, was abl Shawn Longworth was great to deal with. He was on time for my appointment, was very friendly, showed me all about the car without rushing me, was able to answer all my questions and he has a great sense of humour too. More
by priuslady
Employees Worked With
October 03, 2018
Blue corolla 2013 ce. Just got 2013 corolla ce. The car is older but in excellent shape. Has everything on power even front seats. Great addition is so needed bluetooth Just got 2013 corolla ce. The car is older but in excellent shape. Has everything on power even front seats. Great addition is so needed bluetooth also we have cruise control and A/C. The car was nicely prepared for pick up carpet ,seats, engine compartment very cleaned. Our corolla was serviced in Toyotatown in the past. Overall, the car looks great runs smooth and we are happy. More
by Mark K
Employees Worked With
Kevin Swan
October 03, 2018
Sales Associate I have leased 4 cars now from Sylvia Donovan.I been so impressed with her helpfulness and curitosy.She really takes the time to talk to you and also s I have leased 4 cars now from Sylvia Donovan.I been so impressed with her helpfulness and curitosy.She really takes the time to talk to you and also searches for the best deals.i will continue to go to her in the future. More
by Chris29
