ToyotaTown

Great service from beginning to end No complaints whatsoever from this dealer. Debb Crawford was an honest straightforward service manager. She told me exactly what to expect, what the No complaints whatsoever from this dealer. Debb Crawford was an honest straightforward service manager. She told me exactly what to expect, what the costs were going to be, and how long it was going to take. Is that cliche and expected? Sure, but it is still refreshing compared to a "leave it with us" attitude. The work took a little longer then expected, and I had to come by a 2nd day. Debb gave me ample warning about this, and the positive friendly attitude did not waver the 2nd day. More

Fantastic Service Quick service with clarity from start to finish. Helena got me in earlier than my appointment time and provided all of the information I needed and re Quick service with clarity from start to finish. Helena got me in earlier than my appointment time and provided all of the information I needed and remembered me from the previous time. Great personal touch! More

Friendly empathetic service Amanda was personable, helped clarify our service request, and made extra note of some personal concerns for the technician to look at. Follow up by p Amanda was personable, helped clarify our service request, and made extra note of some personal concerns for the technician to look at. Follow up by phone was timely and kept me informed during the day. A friendly smile and greeting topped the day. More

Toyotatown in London ..A great experience I was looking to buy a pre-owned Rav4 or Camry XLE this past week . Its hard to find a used Camry that is less then 2 years old, with low kl's on it. I was looking to buy a pre-owned Rav4 or Camry XLE this past week . Its hard to find a used Camry that is less then 2 years old, with low kl's on it. I narrowed my decision down to the Camry, rather then the Rav4, very quickly, after test driving a new 2018 Camry XLE at Toyotatown, London. I had many Toyota's over the years . My last Camry was a 1999 base model and it was one of the best for reliability. I have been driving a 2007 Matrix XR for the past 5 years . It is also a very reliable car. Thank you Baz Afara, from Towotatown for helping me with the purchase of my new 2018 Camry XLE.. I love it . The best car I have ever owned . If you go to Toyotatown I would recommend talking to Baz , He is very professional and friendly, not pushy at all. It seems like customer satisfaction really is their top priority , its not just a slogan at Toyotatown . More

2010 RAV4 to 2018 Tacoma! I purchased my 2010 RAV4 Sport from a dealership in town. It had come off of a lease from ToyotaTown so I continued with servicing it at ToyotaTown. T I purchased my 2010 RAV4 Sport from a dealership in town. It had come off of a lease from ToyotaTown so I continued with servicing it at ToyotaTown. The staff have always been excellent. The prices and service I receive from ToyotaTown have always been top notch. My parents have always purchased Toyota vehicles and have always had great experience with the brand and dealership service. In Feb of this year I brought my RAV4 in for service and decided to explore some new vehicle options as the RAV4 was now 8 years old, just had a water pump replacement and needed more and more maintenance. My RAV4 was appraised by Lee and I was pleasantly surprised for the amount I was offered. The RAV4 had some cosmetic issues that needed repair and I was sure I was going to receive a low price. I had been researching Tacomas and decided this was the vehicle I was going to purchase. Baz was great in showing me the details and safety features of the 2018 Tacoma. The price was right where my husband and I were comfortable paying and Andre from Finance was very kind and helpful. The process to obtaining a new vehicle was painless! I had never purchased a new car before. I'm very happy with my experience at ToyotaTown and will continue to be a loyal customer for many years. More

Nice experience The service that I got from Justin was amazing. He has all the knowledge about Toyota line up in general and about the model I came to I particular . The service that I got from Justin was amazing. He has all the knowledge about Toyota line up in general and about the model I came to I particular . I really recommend him for all. More

Great service from beginning to end. Right from the first person to assist Debb.....service was wonderful...the mechanic specified what needed to be done with detail. Feels like a new ve Right from the first person to assist Debb.....service was wonderful...the mechanic specified what needed to be done with detail. Feels like a new vehicle. More

Great service! I was in for an oil change and transmission fluid change. Firis showed and explained everything! He was excellent and very knowledgeable service advis I was in for an oil change and transmission fluid change. Firis showed and explained everything! He was excellent and very knowledgeable service advisor. Thank you so much! More

Replacing a sensor. Good service. Needed a fuel filter sensor replaced. Helena Vraber was my service advisor. She was pleasant and answered all my questions. Explaine Good service. Needed a fuel filter sensor replaced. Helena Vraber was my service advisor. She was pleasant and answered all my questions. Explained what needed to be done and gave me the price. I waited. The sensor was seized up in the car. Two hours later, at noon, Helena offered me a loaner Camry to use for the afternoon as there was no shuttle for two hours and they didn't know how long it would take. The 2 hour job ended up being 6 but I was only charged an extra half hour's labour. Very good service, going above and beyond. More

Kevin was able to answer all all questions. He's friendly and I actually enjoyed buying a car. we love our new car, my husband finds exscuses to drive it. T was able to answer all all questions. He's friendly and I actually enjoyed buying a car. we love our new car, my husband finds exscuses to drive it. Thank you to all Steve and Connie Beal More