ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great fast and efficient service I was really worried that my car repair was going to be expensive, but it was just a minor repair and Rob eased my mind I was really worried that my car repair was going to be expensive, but it was just a minor repair and Rob eased my mind More
Good Service Helena Vrabec listened to my concerns and was very helpful regarding the services I needed. The next day I went back to pick up my car, she remembered Helena Vrabec listened to my concerns and was very helpful regarding the services I needed. The next day I went back to pick up my car, she remembered me which made the customers feel they are cared. More
Great dealership & proffessional Staff This was our second car purcase in the past 5 months, before walking in to toyota town we tried another dealer and our time was wasted listening to a This was our second car purcase in the past 5 months, before walking in to toyota town we tried another dealer and our time was wasted listening to a sales perso who want to sell us every option instead if meetinf iur requirments. We decided to try toyota again and we get what expected a reliable car and an excellent customer service.Justin understood our new requirments the moment we walked in and helped us reach an informed decision quickly . He worked with us on all the constraints we had and was able to recommend the car model and the best finance options that meet out needs . We did not expect to finish a deal within the first visit but the customer service was excellent enough to let us in the deal before leaving the door. More
Great Service! So respectful and so very helpful, explaining things in a way that I could understand (as I am not a car person). She took total care of me - from th So respectful and so very helpful, explaining things in a way that I could understand (as I am not a car person). She took total care of me - from the moment I arrived until the moment I picked up my car. At drop off Debb walked me through what needed fixed, followed up with phone calls later in the morning as to the car's status and then even greeted me when I arrived to pick up the car after work. It was amazing customer service. I felt completely taken care of the whole way through the appointment. As well, I have terrific service from the shuttle driver who was able to squeeze me in on drop off and pick up - enjoyable conversation. To top it off, the red haired lady who gave me my bill and key was fabulous too. All were kind and respectful. Thank you! More
Vary easy and fun purchase Was very comfortable processes and was quick and easy. Really enjoyed buying my vehicle there. We came from out of town everything was ready for us to Was very comfortable processes and was quick and easy. Really enjoyed buying my vehicle there. We came from out of town everything was ready for us to complete our sale. More
The experience we had at ToyotaTown exceeded my expectation. From the moment we walked in; we were pleasantly greeted by the friendly receptionist, and although we did not have an appointment, she arranged for u From the moment we walked in; we were pleasantly greeted by the friendly receptionist, and although we did not have an appointment, she arranged for us to meet Baz, a Sales Specialist. Baz patiently listened to our requests and answered all our questions, never making us feel rushed. He setup two test drives with the exact model we were interested in. We took several days to consider our options and choice, and again no pressure tactics. After some negotiation, we agreed to purchase. A few days later we picked-up our New vehicle. Again, Baz had everything ready, the vehicle and the paperwork. It has been an excellent experience! More
Another great service experience! I went in for a no charge (under warranty) oil change on Tuesday, February 20, 2018 and had another great experience! The Service Advisor, Todd Servan I went in for a no charge (under warranty) oil change on Tuesday, February 20, 2018 and had another great experience! The Service Advisor, Todd Servant, was his usual courteous and super fast and efficient self! My oil change was done on time and in good time and he ordered me a cargo net for my vehicle and called me two days later to say that it was in. It is always a pleasure to have my vehicle dealt with at Toyotatown when Todd Servant is working! I will go no where else to buy a vehicle or have a vehicle serviced other that Toyotatown because of the great service I get from Todd! Again, well done! More
Nothing but great service and great people. I have been going to Toyota Town for almost 6 years and not one time I was treated poorly or received poor service. Special thanks especially to Amand I have been going to Toyota Town for almost 6 years and not one time I was treated poorly or received poor service. Special thanks especially to Amanda Krug at the service advisor desk for always making sure a customer doesn’t leave without satisfying service. Totally recommend. More
Always awersome service Always awesome service from Todd Servant best service adviser in the place bar none always a pleasure to deal with extremely knowledgeable and friend Always awesome service from Todd Servant best service adviser in the place bar none always a pleasure to deal with extremely knowledgeable and friendly to talk to . More
Knowledgeable and courteous The Service Adviser was professional, knowledgeable and courteous. She responded to us in a timely mannner with the results of our vehicle inspection. The Service Adviser was professional, knowledgeable and courteous. She responded to us in a timely mannner with the results of our vehicle inspection. Since we were from out of town, she gave to us a detailed account of the problem. Due to time restrictions, I could not get the repair completed at this dealership. She assured me our travel home would be a safe one but to followup with repairs at our local dealership. The whole experience at this dealership was one of efficiency and servicing the customer. More