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ToyotaTown

London, ON

4.8
7,472 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON. As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member. Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 7,473 reviews

November 26, 2018

I brought the car back today after having it serviced on Nov Brought the car back today without an appointment as there was a rattle from underneath the vehicle after having it serviced 10 days prior. The serv More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
Jan 24, 2019 -

ToyotaTown responded

Hi Cindy, Thank you for the review. We hope to see you back for future service appointments. Merry Christmas

November 26, 2018

Great first time experience!!! It was our first time buying a brand new vehicle. Gwen was so nice and easy to deal with. She made the experience, so easy and enjoyable. She had g More

by Lalondefive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre de Coning
Jan 24, 2019 -

ToyotaTown responded

Hi Lalondefive, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new vehicle!

November 25, 2018

Justin is the best! Justin Maki is great! He is very patient and he always treats me nicely whenever I come to visit. I recommend that you go see Justin when looking for More

by Mohammed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maki
Jan 24, 2019 -

ToyotaTown responded

Hi Mohammed, Thank you for the review. The feedback is greatly appreciated.

November 25, 2018

Felt like family... I booked a test drive online and immediately got a reply saying I would meet with baz the next afternoon. From the moment we met till I drove off with More

by Mike&julie84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baz Afara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Levasseur
Jan 24, 2019 -

ToyotaTown responded

Hi Mike, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new Rav4!

November 24, 2018

Amazing! In dealing with Toyota, I was treated with respect and friendship. Brian and Janine made me feel relaxed and confident in making my decisions, answeri More

by 4X4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janine Feenstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Williams
Jan 24, 2019 -

ToyotaTown responded

Hi there, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new vehicle!

November 24, 2018

Excellent seasonal service appointment I brought my car in for my seasonal tire & oil change, service was excellent as usual. I always know my car is well taken care of and trust Todd's exp More

by ss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

ToyotaTown responded

Hi SS, Thank you for the review.

November 24, 2018

I took my vehicle in, for winter tires & oil change Helena was excellent. She completed all my requests and did them in an orderly fashion to minimize the time I had to wait for my vehicle. I asked for More

by steve1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
Jan 24, 2019 -

ToyotaTown responded

Hi Steve, Thank you for the review.

November 23, 2018

B.Crowe I've never had a better experience buying a car then I did a Toyota Town London Ontario. Kevin and Rita were both a pleasure to deal with. Kevin was More

by B.Crowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rita Dalal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Swan
Jan 24, 2019 -

ToyotaTown responded

Hi B Crowe, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new Rav4!

November 23, 2018

Excellent service as usual I recently upgraded my vechile, and it was smoother than I expected. Shawn handled everything for me quickly and efficiently and I was able to pick th More

by JCasey35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre de Coning
Jan 24, 2019 -

ToyotaTown responded

Hi J Casey, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new vehicle!

November 23, 2018

Excellent guidance & support Excellent Customer service. Excellent guidance Excellent knowledge on the vehicles Excellent tips & suggestions Irrespective of so many questions More

by Ravishankar VK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janine Feenstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Circelli
Jan 24, 2019 -

ToyotaTown responded

Hi Ravishankar, Thank you for the review.

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