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ToyotaTown
London, ON
7,542 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,542 reviews
February 23, 2019
Great experience dealing with Sean O’Grady at ToyotaTown Sean came in on his day off to accommodate me. Very helpful in assisting me with the purchase of my new Corolla and offer to assist with any future q Sean came in on his day off to accommodate me. Very helpful in assisting me with the purchase of my new Corolla and offer to assist with any future questions or issues, Also very pleasant dealing with Andre on the business process. Keith and Marilyn More
by Keith and Marilyn
Employees Worked With
Sean O'Grady, Andre de Coning
February 23, 2019
Justin Maki Justin was very helpful with my purchase. He was low pressure and easy to work with. He did follow up with me on my purchase, including contacting m Justin was very helpful with my purchase. He was low pressure and easy to work with. He did follow up with me on my purchase, including contacting me at the one year anniversary of my purchase. More
by DavidP
Employees Worked With
Justin Maki
February 23, 2019
General service Brought in my car to have some issues looked at and addressed. Todd was very helpful, professional, and explained everything well. I was happy with Brought in my car to have some issues looked at and addressed. Todd was very helpful, professional, and explained everything well. I was happy with my service and would definitely recommend the dealership and Todd in service. Thank you. More
by SDN
Employees Worked With
February 23, 2019
Peter Engelmanas was terrific Arrive on an emergency basis. Peter gave me their shuttle for 2 days as I had no way home, and worked over his shift. He talked to Andy regarding par Arrive on an emergency basis. Peter gave me their shuttle for 2 days as I had no way home, and worked over his shift. He talked to Andy regarding parts to get quickly - extremely caring and efficient. More
by Lenny
Employees Worked With
Andy Ziegler from Lexus, Peter Engelmanas
February 23, 2019
Sylvia Donovan & ToyotaTown are the best We are presently driving our FIFTH consecutive vehicle purchased from Sylvia Donovan at ToyotaTown. Our lomg-standing loyalty as customers is because We are presently driving our FIFTH consecutive vehicle purchased from Sylvia Donovan at ToyotaTown. Our lomg-standing loyalty as customers is because of Sylvia’s exceptional service and her assistance on various occasions over the past two decades, both at the times of our purchases and subsequently. And all five of our Corollas have been remarkably trouble-free and satisfactory in every way. Ditto ToyotaTown, More
by Nick & Martha
Employees Worked With
Other Employees :
Can’t remember all their names, but all were good
February 23, 2019
Amazing The whole gang at Toyota-Town could not have been more friendly and kind. Our sales rep, Brian not only was knowledgeable with great interpersonal ski The whole gang at Toyota-Town could not have been more friendly and kind. Our sales rep, Brian not only was knowledgeable with great interpersonal skills, but was also a Pink Floyd fan and Seinfeld aficionado. He was able to get us into a better model car than what we thought we could get. All in all, inove with our Sienna and the folks at Toyota-Town. Thanks all! More
by PinkFloydRocks
Employees Worked With
Other Employees :
Nicole Levasseur, Brian Williams
February 23, 2019
Todd rocks! I have a 2010 Matrix with 375k+ KMs. Todd at Toyotatown has been my service advisor for years. His advice and expertise is incredible and I’m happy I I have a 2010 Matrix with 375k+ KMs. Todd at Toyotatown has been my service advisor for years. His advice and expertise is incredible and I’m happy I can trust a service guy considering the amount of reliance I have on my car for my job. Todd rocks! More
by Alex
Employees Worked With
February 22, 2019
Rav 4 XLE Premium Shawn was always helpful and answering every question with kindness and passion for his Job and Toyota in general . He worked with me to get a price Shawn was always helpful and answering every question with kindness and passion for his Job and Toyota in general . He worked with me to get a price that worked for me with all I wanted on a vehicle. This was a big purchase, with all the informative feedback this was an easy decision with the expert help from Shawn. More
by K1Tkat
February 22, 2019
Good sales experience I was debating if it was more advantageous for me to purchase a vehicle in Ontario (where my children live) or in Québec (where I live). I stopped in I was debating if it was more advantageous for me to purchase a vehicle in Ontario (where my children live) or in Québec (where I live). I stopped in to test drive a few vehicles. Justin Maki helped me and, knowing that I may not actually purchase the vehicle at this dealership, I was treated well with professionalism and friendliness. I recommend Justin, he was low pressure but knowledgeable and professional and treated me with respect. More
by Mikethompson17
Employees Worked With
Justin Maki
February 22, 2019
A recommendable place to buy a car I just felt comfortable. No one was pushy. I dont know much about cars so some of my questions might have seemed trivial and yet they were all answere I just felt comfortable. No one was pushy. I dont know much about cars so some of my questions might have seemed trivial and yet they were all answered politely. More
by M1234
Employees Worked With
David High, Helen Kolyn
