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ToyotaTown
London, ON
7,472 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,472 reviews
February 27, 2019
Service on February 27, 2019 Staff members are helpful and knowledgeable. The repair work was completed within reasonable time and completed earlier than what I expected. I have Staff members are helpful and knowledgeable. The repair work was completed within reasonable time and completed earlier than what I expected. I have confidence in this dealer. More
by ManLaw
Employees Worked With
The gentleman who provided me shuttle service and the lady who processed my payment with Employee ID2988 are friendly and helpful. I apologize that I forget their names, Peter Engelmanas
February 27, 2019
Dealer Visit Justin, was knowledgeable & very helpful in my decision on new vehicle. He was very patient in answering all my queries. It was a comfortable exper Justin, was knowledgeable & very helpful in my decision on new vehicle. He was very patient in answering all my queries. It was a comfortable experience More
by Med
February 27, 2019
sales person informative Sales person was informative and very helpful in making our decision on our new vehicle. She has also followed up with us after a week or so Sales person was informative and very helpful in making our decision on our new vehicle. She has also followed up with us after a week or so More
by carol schram
Employees Worked With
February 26, 2019
Service by Amanda Krug Amanda Krug has provided a wonderful service from the start to the end. She is professional and very kind. Thank you Amanda. Sincerely, Marg Amanda Krug has provided a wonderful service from the start to the end. She is professional and very kind. Thank you Amanda. Sincerely, Margaret W. More
by GosiaW
Employees Worked With
Amanda Krug
February 26, 2019
Friendly and Professional I had to bring in my corolla for some service. I dealt with Peter for pretty much everything. He was polite and explained what was needed. Pricing was I had to bring in my corolla for some service. I dealt with Peter for pretty much everything. He was polite and explained what was needed. Pricing was reasonable. I would recommend him. More
by TruckGuy
Employees Worked With
Peter Engelmanas
February 26, 2019
Doesn't get any better After years of great service with our Toyotas, we finally found ourselves owning a KIA (how'd that happen?). Thankfully, ToyotaTown is happy to servi After years of great service with our Toyotas, we finally found ourselves owning a KIA (how'd that happen?). Thankfully, ToyotaTown is happy to service other brands. Even better when we arrived and found it was Rob Dako greeting us and checking us in. Rob truly deserves 6 stars in all these 5 star categories. Always friendly, informative and helpful. More
by SueJM
Employees Worked With
Robert Dako
February 26, 2019
Fantastic experience Out of all the dealerships I've went to, this is by far the most accommodating one. The staff there is amazing. Baz was a great help, he helped me nar Out of all the dealerships I've went to, this is by far the most accommodating one. The staff there is amazing. Baz was a great help, he helped me narrow down which vehicle best suited me. I would highly recommend this dealership for your future vehicle. More
by Brandon
February 26, 2019
Moving up to a Lexus We went to meet with Sylvia Donovan to trade a Tocoma truck, the reason for the truck has changed. We thought we would be trading for another Rav4 bu We went to meet with Sylvia Donovan to trade a Tocoma truck, the reason for the truck has changed. We thought we would be trading for another Rav4 but a new model. We felt the new model did not have any deals and the interest rate was too high. Sylvia suggested looking at the Lexus NX300. My first sitting in the SUV, I knew this would be the best lease for us. We were going to Florida so when we picked up the Lexus, we left immediately for Florida from the show room. It was the best drive we have had. Tom has a bad back and he was ready to sleep in the SUV since the seats were so comfortable. This was the best lease we have had and that we were able to afford with the rebates and low interest rate. We are both very impressed with the Lexus NX300. Thank you so much Sylvia for suggesting this vehicle to us, we both love it. More
by maggiemay
Employees Worked With
Other Employees :
L Rossini, Kevin - From Lexus, Andre de Coning
February 26, 2019
Its all about trust. Amanda Krug is great. Somehow she remembers my name - even when I'm bringing in my daughters car. It's an important element of building a long term s Amanda Krug is great. Somehow she remembers my name - even when I'm bringing in my daughters car. It's an important element of building a long term sales and service relationship. Amanda took the time to help fix ( smooth out) a parking lot 'scratch' so that it almost disappeared - much to my relief. She also recommended some alignment correction and upcoming preventive maintenance, which she explained in detail to my daughter - not only what it was, but how it would impact her car and driving. All in all a friendly, personal, and trusting experience. It will help keep us coming back. . More
by Don Park
Employees Worked With
Amanda Krug
February 24, 2019
Great car and even greater people! Went into ToyotaTown to shop for my new vehicle and I could not have been happier. My sales adviser was Sean and he was incredibly knowledgeable about Went into ToyotaTown to shop for my new vehicle and I could not have been happier. My sales adviser was Sean and he was incredibly knowledgeable about all the models, years etc. I went in with some ideas in mind and questions and he was able to help me with everything and more. The best was on delivery he showed me some amazing features of the car and it was fun and exciting. It was an AWESOME all around experience!!! Would not want to shop anywhere else!!! THANKS SEAN AND EVERYONE AT TTOWN More
by Jcar
