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ToyotaTown
London, ON
7,472 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,472 reviews
March 14, 2019
Service Advisor Review Robert Dako was my Service Advisor for recent regular inspection of my 2017 RAV4. He has been my advisor several times. Robert has been consistently Robert Dako was my Service Advisor for recent regular inspection of my 2017 RAV4. He has been my advisor several times. Robert has been consistently professional, courteous and competent each time I have had the opportunity to deal with him. Would gladly recommend him and the entire ToyotaTown service department to anyone looking for vehicle service and maintenance. More
by Bob Mc
Employees Worked With
Robert Dako
March 14, 2019
Great service! Rob was so knowledgeable! He responded all my questions, I felt supported and not like he just wanted to take the car and sent it to the mechanic. He Rob was so knowledgeable! He responded all my questions, I felt supported and not like he just wanted to take the car and sent it to the mechanic. He even showed me with the car why the breaks of the car needed maintenance. Great job! Gave me. Incidence and trusted that the car was in good hands! Thanks Rob, Brad and all the ToyotaTown team! More
by Martha
Employees Worked With
Brad , Robert Dako
March 14, 2019
Best Experience I am so happy that I selected Toyotatown to buy my first Toyota Corolla. Sylvia Donovan made the purchase very comfortable. Everything was handled pro I am so happy that I selected Toyotatown to buy my first Toyota Corolla. Sylvia Donovan made the purchase very comfortable. Everything was handled professionally and I felt at ease. I would recommend everyone go to Toyotatown London to buy their next vehicle. More
by Soupman55
March 13, 2019
Excellent Service Brian helped me out in purchasing my new Vehicle, he was very friendly and knowledgeable. I would highly recommend everyone to purchase from Toyota To Brian helped me out in purchasing my new Vehicle, he was very friendly and knowledgeable. I would highly recommend everyone to purchase from Toyota Town. More
by Morgan123
March 13, 2019
Robert Dako, A Great Asset for Toyotatown! Robert is a great service advisor for us and our Toyotas. He gives good advice, is always knowledgeable, courteous and professional and never oversel Robert is a great service advisor for us and our Toyotas. He gives good advice, is always knowledgeable, courteous and professional and never oversells us! More
by Peter Harrison
Employees Worked With
Robert Dako
March 13, 2019
Very helpful Frank made my experience buying a car very easy. All around great experience with great customer service. Very happy with my vehicle and will return f Frank made my experience buying a car very easy. All around great experience with great customer service. Very happy with my vehicle and will return for sure for future purchases. More
by Dan
Employees Worked With
Frank Circelli
March 13, 2019
Exceptional service Helena was very courteous and friendly. She mentioned additional services available but was not pushy or relentless as I sometimes find in sales and s Helena was very courteous and friendly. She mentioned additional services available but was not pushy or relentless as I sometimes find in sales and service industry. Work was timely and accurate. No surprises. More
by Gopal1908
Employees Worked With
Helena Vrabec
March 13, 2019
Exemplary customer service I had the opportunity to work with Nate as I thought I would have to replace my current vehicle. I later learned that I would not have to. Nate was I had the opportunity to work with Nate as I thought I would have to replace my current vehicle. I later learned that I would not have to. Nate was very knowledgeable about the trucks I was interested in and I appreciated his insight into questions which I had. Nate is very professional and friendly. When it is time to purchase my next vehicle, I will be contacting Nate for assistance. A very enjoyable meeting without any pressure to buy. Thank you Nate. More
by Truck dude
Employees Worked With
Nathan Lofgren
March 13, 2019
Best experience This is the best experience buying a car, great service and great car, 100% recommended. Excellent customer service, all the information was clear and This is the best experience buying a car, great service and great car, 100% recommended. Excellent customer service, all the information was clear and very friendly environment More
by Juan
Employees Worked With
Andres Medina, Andre de Coning, Pedram Ebrahimi
March 12, 2019
2015 RAV4 XLE. I was looking for a used car to replace my 15 year old Camry. I had done months of online searches to get an idea of vehicle choices within my price I was looking for a used car to replace my 15 year old Camry. I had done months of online searches to get an idea of vehicle choices within my price range (reality check). Had initially wanted a Corolla but after test driving, I found it to be just a little confining compared to what I was used to, so decided to look at the RAV4. I found a used one with extremely low kms. I made an appt to meet with a contact person and was linked to Baz Afara. I felt comfortable with him immediately and sensed honesty. Baz was very informative and answered all my questions. He extended his availability by phone or in person for any further queries I might have as I left to ponder my choice. When I went back 2 days later to buy the RAV4, I expressed certain requests and decisions. All were met with non judgement and a positive interaction between buyer and seller to provide satisfaction to myself. I would highly recommend Toyotatown to anyone who is car buying and, in particular, give them one of Baz’s cards (of which I took a few). More
by Pst
