ToyotaTown

Air condition leak I noticed that there was a pool of fluid on the passenger side of my 2017 Rav 4 Hybrid. I brought my vehicle in on Saturday August 4/2018 for service. I noticed that there was a pool of fluid on the passenger side of my 2017 Rav 4 Hybrid. I brought my vehicle in on Saturday August 4/2018 for service. I was greeted immediately upon arrival. I waited about 5 minutes beside my car and was approached 3 times to acknowledge my wait time. Amanda apologized for the short delay and thoroughly informed me of the service time and possible cost in the event that the problem was not a manufacturer defect. She assured me that she would call me as soon as a diagnosis was made. She gave me her business card. When she called me later I was surprised that the problem was caused by leaves collecting in the blower motor fan. She said this was not considered to be a manufacturer defect however she would waive the $60 service fee for this one time. I have never had this issue with any vehicle I have owned in my 40 years of driving which why I was surprised at the cause. When my husband and I came to get our vehicle, Amanda graciously honoured my husband's request to have a service technician show him how this can happen and discuss how to prevent from happening again. The whole experience was very positive for us as first time Toyota owners. Amanda is to be commended for her excellent professional service and represents the company well! More

Good Services with Amanda Krug. Excellent customer experience with Amanda. She is a nice service advisor. Definitely, she understands clients' needs. Also, her suggestions are helpfu Excellent customer experience with Amanda. She is a nice service advisor. Definitely, she understands clients' needs. Also, her suggestions are helpful and truthful to customers. More

Professional and knowledgable advice from the service writer Quoted price and time was met or exceeded (time to perform the work was quicker). All staff very helpful and the service writer went the extra mile t Quoted price and time was met or exceeded (time to perform the work was quicker). All staff very helpful and the service writer went the extra mile to get the extra small item that I requested. More

Happy with my Toyota upgrade I worked with Frank Circelli and Toyota Tim at ToyotaTown London to pick out a 2018 Toyota Corolla LE, which was an upgrade from the used car I had pu I worked with Frank Circelli and Toyota Tim at ToyotaTown London to pick out a 2018 Toyota Corolla LE, which was an upgrade from the used car I had purchased three years before. Both were great to work with, and took lots of time with me for questions. Frank even offered to take the car through the car wash when I noticed a tiny speck of dirt on the door at pick up. Another great experience! More

Amazing service! I got my tires fixed at ToyotaTown. I dealt with Amanda Krug and she handled my service with excellence and care that I look forward to for all my fut I got my tires fixed at ToyotaTown. I dealt with Amanda Krug and she handled my service with excellence and care that I look forward to for all my future vehicle needs. I was blown away by the excellent customer service I received. More

Corolla purchase We recently had to purchase 2 vehicles in a 4 week span. We dealt with Shawn for both purchases and we were so happy with him. He was honest, easy to We recently had to purchase 2 vehicles in a 4 week span. We dealt with Shawn for both purchases and we were so happy with him. He was honest, easy to work with and answered all of our questions. Highly recommend shawn! More

Wonderful experience Toyota Town gave me the car that I needed!!! I’m grateful with Shawn who helped me to choose the best car for me. He was very thorough showed me all t Toyota Town gave me the car that I needed!!! I’m grateful with Shawn who helped me to choose the best car for me. He was very thorough showed me all the options and answered all my questions. Definitely, when I’d need another car, I’ll look for Shawn to help me out again!!! More

Excellent We had amazing service with Toyota town and John was awesome thanks I am enjoying my new vehicle thanks again everyone was very helpful to show you al We had amazing service with Toyota town and John was awesome thanks I am enjoying my new vehicle thanks again everyone was very helpful to show you all there products More

Brilliant!! Millad is Very nice person. Will recommend to everyone. He found the perfect prr owned car for me. I has jolly nature and very friendly. Millad is Very nice person. Will recommend to everyone. He found the perfect prr owned car for me. I has jolly nature and very friendly. More

Great Service and Support as well as supportive opinions adj David did great. I particularly valued his advise and willingness to adjust the offerings to our REAL needs and particularities. Additionally his David did great. I particularly valued his advise and willingness to adjust the offerings to our REAL needs and particularities. Additionally his help with our two daughters (2 and 3 years old) was also great. cheers for the support More