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ToyotaTown
London, ON
7,554 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,554 reviews
June 26, 2019
Peter is the best! Peter is a fantastic service advisor. He’s extremely polite, professional and will keep you updated on the status of your vehicle every step of the wa Peter is a fantastic service advisor. He’s extremely polite, professional and will keep you updated on the status of your vehicle every step of the way while it’s in the shop. I’d highly recommend dealing with him when your vehicle needs to go into the shop. More
by Matthew19
Employees Worked With
Peter Engelmanas
June 26, 2019
purchase and service Great people, good service but very uncomfortable seating in waiting area. Always on time (except once) and don't always try to upsell during service Great people, good service but very uncomfortable seating in waiting area. Always on time (except once) and don't always try to upsell during service. More
by Toyota14
Employees Worked With
Frank Circelli, Robert Dako, Amanda Krug
June 26, 2019
Awesome service by Justin Maki -Abdul Mumin We recently purchased a pre-owned Toyota Rav4 XLE. I would like to thank Justin Maki for his awesome, friendly and very helpful service. He is young b We recently purchased a pre-owned Toyota Rav4 XLE. I would like to thank Justin Maki for his awesome, friendly and very helpful service. He is young but very knowledgeable, also not pushy. I greatly appreciate his assistance even after my vehicle was purchased. More
by A_Mumin
Employees Worked With
Justin Maki
June 26, 2019
Amazing This is the place to go for service. Helena treated me like a friend, not just another person. Kindness, professional and a great experience. I felt v This is the place to go for service. Helena treated me like a friend, not just another person. Kindness, professional and a great experience. I felt very confident in my decision to bring my vehicle to ToyotaTown as everyone seemed to be happy, friendly and enjoyed their job. That goes a long way when you are bringing in your vehicle for service. More
by Alison Varga
Employees Worked With
Helena Vrabec
June 25, 2019
Awesome customer Service I would like to thank Amanda Krug for her nice and fast service She explained everything and let me know the price of each step I also would like t I would like to thank Amanda Krug for her nice and fast service She explained everything and let me know the price of each step I also would like to thank Ashley for her support in my previous visit Love the compliment coffee My only suggestion is the shuttle.. please provide whole day service ( I used to be Honda client and they made my life easier by providing this service).... so please consider it More
by Eman Arnout
Employees Worked With
Amanda Krug
June 25, 2019
Gold Package detailing The whole experience. Right from the drop off, car rental, and final pick up of my truck everything thing went smooth and met my expectations! The whole experience. Right from the drop off, car rental, and final pick up of my truck everything thing went smooth and met my expectations! More
by Grant
Employees Worked With
Amanda Krug
June 25, 2019
Quick and efficient I brought my corolla in for its first service. Everything was explained clearly to me and I was given the opportunity to ask any questions. I was tol I brought my corolla in for its first service. Everything was explained clearly to me and I was given the opportunity to ask any questions. I was told it would take around an hour. It was completed well within that time. More
by Lynne
Employees Worked With
Helena Vrabec
June 24, 2019
Great Service Experience Got brakes done. Price and service was good. People were nice and didn't do anything like talking down to me. Straight to the point. The shuttle was a Got brakes done. Price and service was good. People were nice and didn't do anything like talking down to me. Straight to the point. The shuttle was also really nice. More
by PsionicResonator
Employees Worked With
Robert Dako
June 24, 2019
Professional dealer I bought a pre-owned Toyota Sienna from this dealership. The staff was professional and very helpful. Their way of doing business was transparent whic I bought a pre-owned Toyota Sienna from this dealership. The staff was professional and very helpful. Their way of doing business was transparent which is a key element of trust. They offered extra services and products but with no pressure. We skipped the options I was not interested in very quickly. I am into my third week with my vehicle, no issues so far More
by Vladimir
June 23, 2019
Great Service I received great service from my sales associate Brian Williams. He was fair, friendly and most importantly very honest. I recommend this dealership I received great service from my sales associate Brian Williams. He was fair, friendly and most importantly very honest. I recommend this dealership for anyone who is looking for quality vehicles and excellent service. More
by Naj
Employees Worked With
Brian Williams
