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ToyotaTown
London, ON
6,747 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,747 reviews
October 12, 2018
Thank you Toyota Town for an amazing experience! A special thank you to Shawn Longworth, and Janine Feenstra. This is my very first purchase of a brand new car and you both made my experience more th A special thank you to Shawn Longworth, and Janine Feenstra. This is my very first purchase of a brand new car and you both made my experience more than pleasant. More
by Rose
Helpful October 11, 2018
Leased a new Sienna van Dealt with Sylvia Donovan for the lease of a new Sienna van. Sylvia was great to deal with. She was very knowledgeable about available options on diff Dealt with Sylvia Donovan for the lease of a new Sienna van. Sylvia was great to deal with. She was very knowledgeable about available options on different vehicles. She was also very friendly and efficient. More
by Richard V.
October 11, 2018
The atmosphere of ToyotaTown was cordial and relaxed. We went from purchasing a vehicle to leasing one. This was a major shift for us as we've always purchased. Tim patiently explained the advantages of We went from purchasing a vehicle to leasing one. This was a major shift for us as we've always purchased. Tim patiently explained the advantages of leasing and what the process would be today and what to expect when the lease expired. Thank you Tim for your attention to us, for answering our questions, and we'd be happy to recommend you for your care in excellent customer service. We'd also found the sales area to be inviting, spacious and enjoyable because of the naturally recurring sunlight shining through the windows to the business area. The snack service area is comfortable and we enjoyed a courtesy beverage that was extended to us. More
by Bill
October 11, 2018
Excellent Everything about my car repair was explained thoroughly by Helena. The repair was completed in a timely manner. I was updated by phone during the serv Everything about my car repair was explained thoroughly by Helena. The repair was completed in a timely manner. I was updated by phone during the service. More
by C45
Employees Worked With
Helena Vrabec
October 11, 2018
Brittany Butler is such an asset to ToyotaTown!! Greeted me with a warm friendly welcome on a dark October morning. Everything went as she said it would!!! She is accurate, patient, and efficient! I Greeted me with a warm friendly welcome on a dark October morning. Everything went as she said it would!!! She is accurate, patient, and efficient! I strongly recommend her! Thanks again Brittany!!! More
by Bill1
Employees Worked With
B B
October 11, 2018
Service Came in for my 16k service. Well taken care of and offered a few suggestions from my service advisor. We love it here. This is our fourth car from her Came in for my 16k service. Well taken care of and offered a few suggestions from my service advisor. We love it here. This is our fourth car from here. And don’t plan on leaving. More
by gscooby@mac.com
Employees Worked With
Helena Vrabec
October 11, 2018
great service Have to fix couple things in a rush school day, appreciate the flexible shuttle service provided and make things done before the pick up kids at schoo Have to fix couple things in a rush school day, appreciate the flexible shuttle service provided and make things done before the pick up kids at school! Excellent team! More
by Anna
Employees Worked With
Amanda Krug
October 10, 2018
Great Experience Brian made sure to answer any questions we had. Didn't push a more expensive vehicle. Did everything he could to get us the best deal possible. We'll Brian made sure to answer any questions we had. Didn't push a more expensive vehicle. Did everything he could to get us the best deal possible. We'll be going back to him directly when we get an Avalon or Camry in a year or two. Highly recommended. More
by Phillip.Morrison
Employees Worked With
Brian Williams
October 09, 2018
Pedram Ebrahimi review Pedram was very helpful and courteous and there was never any pressure to buy. He was able to answer questions I had about purchasing and explained m Pedram was very helpful and courteous and there was never any pressure to buy. He was able to answer questions I had about purchasing and explained my final paperwork to me. I appreciated the followup of him to make sure we are satisfied! I would recommend Pedram to anyone. More
by Serge
Employees Worked With
Pedram Ebrahimi
October 07, 2018
Everything one expects from an automobile dealership. I came in without an appointment to investigate new trucks. Pedram spent a couple of hours with me and Lee provided a trade-in evaluation on the spot I came in without an appointment to investigate new trucks. Pedram spent a couple of hours with me and Lee provided a trade-in evaluation on the spot. More
by Lisbon
Employees Worked With
Lee Kendall, Pedram Ebrahimi
