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ToyotaTown
London, ON
7,554 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,554 reviews
August 21, 2019
Great service, great experience! Gwen was helpful, friendly and knowledgeable. She put us at ease right away and had thoughtful and complete answers for any questions we had. When it Gwen was helpful, friendly and knowledgeable. She put us at ease right away and had thoughtful and complete answers for any questions we had. When it cane time to “sign on the dotted line”, we got the same warm, informative session with Tony. I would highly recommend both for your car shopping needs. My husband and I walked away completely satisfied one day, and shortly after drove away in our brand new C-HR, which we absolutely love! More
by GingerT
August 20, 2019
Outstanding Service I had a problem with my trucks electrical wiring. ToyotaTown installed a wiring harness for my trailer that failed. I asked them to fix it and they I had a problem with my trucks electrical wiring. ToyotaTown installed a wiring harness for my trailer that failed. I asked them to fix it and they did. More
by meatwagon2016.
Employees Worked With
Helena Vrabec
August 20, 2019
very helpful on getting just what I wanted Geordie was so helpful and showed us many different options to suit our needs ,he really knew what he was talking about ,we love our 2020 Toyota Corol Geordie was so helpful and showed us many different options to suit our needs ,he really knew what he was talking about ,we love our 2020 Toyota Corolla xse More
by ryker
Employees Worked With
August 19, 2019
Professional, kind and courteous service Very quick and efficient. Friendly, funny and outgoing! Very knowledgeable and explains everything very well.I felt in very good hands with Helena. Ke Very quick and efficient. Friendly, funny and outgoing! Very knowledgeable and explains everything very well.I felt in very good hands with Helena. Keep up the good work! More
by Hugalicious
Employees Worked With
Helena Vrabec
August 19, 2019
Excellent customer service Shawn was very friendly, knowledgeable and helpful. He made me feel very comfortable and the Toyota team are the best in the business. Thank you to Shawn was very friendly, knowledgeable and helpful. He made me feel very comfortable and the Toyota team are the best in the business. Thank you to everyone for a wonderful experience. More
by Susan Connolly
August 17, 2019
Professional, courteous service! The service department seems like a very efficient, well oiled machine staffed by friendly and helpful people. Both Helena (service consultant) and G The service department seems like a very efficient, well oiled machine staffed by friendly and helpful people. Both Helena (service consultant) and Gord (shuttle service) were exceptional. More
by LaVoz
Employees Worked With
Gord - shuttle service, Helena Vrabec
August 17, 2019
Satisfied with service. Service was done in a reasonable length of time and what needed to be done was explained in understandable terms. Not sure why it took 53 minutes to Service was done in a reasonable length of time and what needed to be done was explained in understandable terms. Not sure why it took 53 minutes to wash vehicle after service was completed especially when I was waiting for the vehicle. More
by golfnut
Employees Worked With
Robert Dako
August 17, 2019
Great device always In the year I have been going to this dealer they have always treated me the best. Thanks to all of them Will keep having them look after my Toyota In the year I have been going to this dealer they have always treated me the best. Thanks to all of them Will keep having them look after my Toyota More
by Mike
Employees Worked With
Amanda Krug
August 16, 2019
A great experience! Gwen was highly knowledgeable, personable, and so patient. She listened to our concerns and questions and made us feel welcome and comfortable. She ha Gwen was highly knowledgeable, personable, and so patient. She listened to our concerns and questions and made us feel welcome and comfortable. She has a vast knowledge of Toyota products and followed through to fulfill the special requests we had. She was reliable - sending us emails with information as she promised and was very accommodating to our schedules. Purchasing our 2019 Highlander will be remembered as a pleasant experience from beginning to end. More
by melo family
August 15, 2019
Pleasant purchase process Searching for another vehicle can be a rather stressful undertaking. We would like to thank Sylvia Donovan at ToyotaTown for making this a pleasant e Searching for another vehicle can be a rather stressful undertaking. We would like to thank Sylvia Donovan at ToyotaTown for making this a pleasant experience for us both with her knowledge and customer service skills. More
by Bonnie
