Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
7,494 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,494 reviews
October 24, 2019
Check engine light on Brought in vehicle for check engine light. Mechanic found much more serious problem. Unfortunately due to a computer problem we had a month long wait Brought in vehicle for check engine light. Mechanic found much more serious problem. Unfortunately due to a computer problem we had a month long wait for parts. Toyotatown picked up the full cost of the repair as well as supplying vehicles for us to drive while waiting for the entire month. Thank you Jason for all your hard work getting me back on the road! More
by JMeldrum
Employees Worked With
October 24, 2019
Excellent love Toyota Town Outstanding customer service representative will definitely go with Shawn Longworth for any of our next Toyota purchases Thanks again for a wonderful Outstanding customer service representative will definitely go with Shawn Longworth for any of our next Toyota purchases Thanks again for a wonderful experience love our new Toyota Tacoma . More
by Jaky22
Employees Worked With
October 23, 2019
Excellent service provided by Robert Dako We bought a 2006 RAV4 off a used car lot and brought it in for service. Rob took care of us we were thrilled with the service he provided us with and We bought a 2006 RAV4 off a used car lot and brought it in for service. Rob took care of us we were thrilled with the service he provided us with and when it came time to add another car into the mix because of Rob we went with another RAV4 we loved the first RAV 4 so much and still do and we always ask for Rob to take care of us cause we know he will. Kim Poots More
by Kim
Employees Worked With
Robert Dako
October 23, 2019
Great Service Advisor Amanda was awesome to deal! She provided me with great service regarding parts quotes & hooking me up with a loner car for service on 2005 RAV4. Amanda was awesome to deal! She provided me with great service regarding parts quotes & hooking me up with a loner car for service on 2005 RAV4. More
by Todd
Employees Worked With
Amanda Krug
October 23, 2019
Quick and efficient Friendly knowledgable advisor. Jason processed vehicle quickly. Work completed before time quoted.. pleasant surprise. Scheduled maintenance done well Friendly knowledgable advisor. Jason processed vehicle quickly. Work completed before time quoted.. pleasant surprise. Scheduled maintenance done well and vehicle all ready for the winter. More
by MK
Employees Worked With
October 23, 2019
Fast efficient service Amanda went above and beyond to get our RAV4 in and out quickly to accommodate our tight schedule. She explained everything clearly, especially the ad Amanda went above and beyond to get our RAV4 in and out quickly to accommodate our tight schedule. She explained everything clearly, especially the additional warranty service that was needed. More
by Reviewer2.0
Employees Worked With
Amanda Krug
October 23, 2019
Great Service Amanda was great helping me with service and going out of her way to make sure I did not have to have extra visits to the Service Centre. She had conv Amanda was great helping me with service and going out of her way to make sure I did not have to have extra visits to the Service Centre. She had conversations with other team members and arranged for my tires to be done at the same time as my oil change service. This saved me a great deal of time. It was her initiative and I really appreciate that she looks beyond the immediate need to finding ways to assist my car care. More
by Chris
Employees Worked With
Amanda Krug
October 22, 2019
Miracle workers do exist A huge thanks to Helena Vrabec and the body repair specialist (whose name I didn't snag) at ToyotaTown. Both doors on the drivers side of our 2020 Co A huge thanks to Helena Vrabec and the body repair specialist (whose name I didn't snag) at ToyotaTown. Both doors on the drivers side of our 2020 Corolla took a stone tossed by a passing truck recently. I brought the car in for assessing about 10 days ago, intending to make an appointment for repair. Instead Helena referred me to the body work specialist who made the repair on the spot. Even though damage had been minimal, we are impressed by the excellent and speedy repair. There's hardly a trace of damage! More
by Edith
Employees Worked With
body repair specialist, Helena Vrabec
October 21, 2019
Service I have been the owner of many Toyota vehicles over the years. Todd is the service adviser I ask for every time. He is very knowledgeable and keeps me I have been the owner of many Toyota vehicles over the years. Todd is the service adviser I ask for every time. He is very knowledgeable and keeps me informed of what needs to be done. It is a pleasure to deal with Todd. More
by cw
Employees Worked With
October 21, 2019
Attentive, professional service We knew what we wanted when we walked in the dealership and both salespersons we dealt with, as well as Rita in Administration, was very helpful and k We knew what we wanted when we walked in the dealership and both salespersons we dealt with, as well as Rita in Administration, was very helpful and knowledgeable. The process was painless and we were very pleased with the outcome More
by Melissa Hardy-Trevenna
