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ToyotaTown
London, ON
7,266 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,267 reviews
August 16, 2019
Satisfied with service. Service was done in a reasonable length of time and what needed to be done was explained in understandable terms. Not sure why it took 53 minutes to Service was done in a reasonable length of time and what needed to be done was explained in understandable terms. Not sure why it took 53 minutes to wash vehicle after service was completed especially when I was waiting for the vehicle. More
by golfnut
Employees Worked With
Robert Dako
August 15, 2019
Pleasant purchase process Searching for another vehicle can be a rather stressful undertaking. We would like to thank Sylvia Donovan at ToyotaTown for making this a pleasant e Searching for another vehicle can be a rather stressful undertaking. We would like to thank Sylvia Donovan at ToyotaTown for making this a pleasant experience for us both with her knowledge and customer service skills. More
by Bonnie
August 15, 2019
Up and Running again After being stranded on the highway with the car my we were worried there was something majorly wrong. We had our vehicle brought to toyotatown becaus After being stranded on the highway with the car my we were worried there was something majorly wrong. We had our vehicle brought to toyotatown because we always get fast, honest service. Peter called us and told us not to worry as we needed a new alternator and he was going to get us back up and running. More
by dlake12345
Employees Worked With
Peter Engelmanas
August 15, 2019
A great experience! Gwen was highly knowledgeable, personable, and so patient. She listened to our concerns and questions and made us feel welcome and comfortable. She ha Gwen was highly knowledgeable, personable, and so patient. She listened to our concerns and questions and made us feel welcome and comfortable. She has a vast knowledge of Toyota products and followed through to fulfill the special requests we had. She was reliable - sending us emails with information as she promised and was very accommodating to our schedules. Purchasing our 2019 Highlander will be remembered as a pleasant experience from beginning to end. More
by melo family
August 14, 2019
2015 Toyota Corolla I would like to thank ToyotaTown for their fantastic customer service. Frank was absolutely great in explaining everything about the process. Overall I would like to thank ToyotaTown for their fantastic customer service. Frank was absolutely great in explaining everything about the process. Overall great experience at this place. More
by Syed
Employees Worked With
Frank Circelli
August 14, 2019
Super care for my 85 Supra Robert Dako and Joe Moniz were fantastic as usual. They are friendly, courteous, patient and very professional. I won't trust my 85 Supra with anyon Robert Dako and Joe Moniz were fantastic as usual. They are friendly, courteous, patient and very professional. I won't trust my 85 Supra with anyone else. Thanks again ToyotaTown for another excellent service experience! More
by Dan Griffiths
Employees Worked With
Robert Dako, Joe Moniz
August 14, 2019
Courteous, informative and respectfull of your time I have been dealing with Toyotatown since 2012 when I bought my Sienna. My main service consultant through out the last few years has been Helena Vrab I have been dealing with Toyotatown since 2012 when I bought my Sienna. My main service consultant through out the last few years has been Helena Vrabec. I have found her to be very informative and willing to answer any of your questions as well as making suggestions on any new products that you are interested in. She even remembered that the last time that I was in that my Mother was not doing very well and asked me the next time that I was in how she was doing. I really appreciated her concern and was very impressed that she had remembered our last conversation moths ago. Thank you Helena! Its amazing how such a simple act of kindness can affect you in such a positive way. More
by Duranti-Ivanochko, Vicky
Employees Worked With
Other Employees :
Robert Dako, Peter Engelmanas, Andre de Coning, Helena Vrabec
August 14, 2019
Excellent service! Excellent experience here! Geordie was fantastic to my fiancé and I with our vehicle search! Also was very accommodating and wonderful throughout our Excellent experience here! Geordie was fantastic to my fiancé and I with our vehicle search! Also was very accommodating and wonderful throughout our visits. Totally recommend here!!!! I could say so much more on how great our experience at Toyota Town was! Keep up the good work More
by MaddiP
Employees Worked With
August 14, 2019
Excellent sales guy! Shawn Longworth was a great guy to deal with. He is very friendly, informative and it was a great pleasure dealing with him. I would strongly recommen Shawn Longworth was a great guy to deal with. He is very friendly, informative and it was a great pleasure dealing with him. I would strongly recommend Shawn to all of my friends. More
by Muhammad Buwadi
Employees Worked With
August 13, 2019
Great Experience Today was the best service experience I've had in a long time (despite costing more than expected). Helena explained everything very clearly and got Today was the best service experience I've had in a long time (despite costing more than expected). Helena explained everything very clearly and got the information needed to answer my questions. It would be nice to see more women service advisors. More
by jayjay
Employees Worked With
Helena Vrabec
