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ToyotaTown
London, ON
7,319 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,319 reviews
October 10, 2024
Dennis is an excellent service advisor. Very knowledgeable when communicating the work that needs to be completed. His kind manner makes him easy to deal with. Dennis is always accommod Very knowledgeable when communicating the work that needs to be completed. His kind manner makes him easy to deal with. Dennis is always accommodating when requested to inspect the work or evaluate the condition of my 2009 RAV4. Very thorough when providing an estimate and takes time to answer any questions. Appreciate how he will review the final invoice to ensure service was completed per work order. He sets the standard for exceptional assistance as a service advisor. A noted recognition to Dave and Lucas the techs that completed the replacement of three parts, work exhibited pride of workmanship. More
by vincent
October 10, 2024
Excellent service as always, thank you so much Todd! I'm so glad I went with Toyota! I'm so glad I went with Toyota! More
by MK
Employees Worked With
October 10, 2024
Professional, courteous and efficient! She made the experience great, and explained all work. An overall superb interaction She made the experience great, and explained all work. An overall superb interaction More
by Peterjosephkendall
Employees Worked With
October 10, 2024
Efficiency and good customer service. Vehicle serviced in good time.Enna was very helpful and gave good explanations of service requirements. No pressure to do all of service at this time Vehicle serviced in good time.Enna was very helpful and gave good explanations of service requirements. No pressure to do all of service at this time. More
by cathymcgarrell
Employees Worked With
October 10, 2024
Very professional and courteous. Answer my emails promptly when I asked for updates on my vehicle. The way was long but it was worth it Answer my emails promptly when I asked for updates on my vehicle. The way was long but it was worth it More
by Stacey Mardner
Employees Worked With
October 09, 2024
Very good and 100% customer service and ready to help at all time. They are very good at attending to customer and offering solution at all time. I also appreciate the front end desk they are wonderful and all time. They are very good at attending to customer and offering solution at all time. I also appreciate the front end desk they are wonderful and very ready to help at all time. More
by Samuel Oyedele
October 08, 2024
Service Advisor Dennis at Toyotatown is amazing! Always explains what needs to be done and provides excellent service! Everyone at the dealer is always so kind! Always explains what needs to be done and provides excellent service! Everyone at the dealer is always so kind! More
by malabde1225
Employees Worked With
October 08, 2024
Very helpful in keeping me on track with meeting service requirements on vehicle. Have trust that she is not upselling unnecessary work. requirements on vehicle. Have trust that she is not upselling unnecessary work. More
by davmoo239
Employees Worked With
October 07, 2024
Geordie was great, he’s very easy to work with and knowledgeable of the Toyota cars and the buying process knowledgeable of the Toyota cars and the buying process More
by Kristie
October 07, 2024
This was my first time dealing with Toyota Town and my first time leasing a brand new car. Geordie was very friendly and answered all of my questions without hesitation. I found this car shopping experien first time leasing a brand new car. Geordie was very friendly and answered all of my questions without hesitation. I found this car shopping experience seamless and will return to Toyota Town in the future. I even recommended Geordie to one of co-workers and he recently purchased a car too! More
by Allison
Employees Worked With
