ToyotaTown

Snow Tire Swap, Great as usual! Amanda was extremely helpful, easily answering my queries. And as always, all the staff provided great service; another easy trip for the Rav4 tire sw Amanda was extremely helpful, easily answering my queries. And as always, all the staff provided great service; another easy trip for the Rav4 tire swap and oil change. Score: 10 out of 10! More

Todd & Joe are AMAZING I came in today Nov 12 2019 - I could not see out the driver side windshield due to the fact that my windshield nozzle was not letting anything out - I came in today Nov 12 2019 - I could not see out the driver side windshield due to the fact that my windshield nozzle was not letting anything out - Todd and Joe got to work on it right away! Informed me of the problem - covered under warranty and on my way in and out in 20 minutes! I was beyond impressed with how fast and tentative they were to me! Because trust me I was pissed not being able to see and been waiting forever to get the car in, so instead of waiting for a call back I drove into London to see if and could they help me and book my oil change! They could have told me to come back and book an appointment but they got right to it and diagnosed and fixed the problem, because seeing out your windshield is a safety concern :) These two especially Todd went above and beyond and apologized and to me that makes me a proud Toyota owner and will keep coming back! Todd even took the time to explain some of my extended warranty pkg to me which helped too, when you buy a car so much stuff is thrown at you that night, here sign here oh this is this and this is that and can be alot at ya! So THANK YOU again to Todd and Joe - I may have to request only to see them in the future :) More

My experience at Toyota Town was amazing. My experience was an amazing right from walking in and there was a very friendly receptionist. She excused herself to find a salesperson and she intro My experience was an amazing right from walking in and there was a very friendly receptionist. She excused herself to find a salesperson and she introduced me to Suzanne. I told Suzanne I was just looking at this time and shared with her a horrible experience I had the night before from another dealership. I told Suzanne what I was looking for and with excitement told me she had a perfect vehicle for me. I told her I wanted a small SUV but had to be classy, sassy and had some speed. She said, "let's go for a test drive in a RAV 4 Trail". First glance at the RAV 4 I was hooked and then she opened up the door and I saw the dark grey interior with the orange accents and I was hooked. I left that evening buying the RAV 4 trail. Suzanne made me feel that my opinion mattered. There are many challenges with being a female consumer when buying a car and I happy st say I had NO challenges at Toyota Town. More

Routine service made exceptional I brought my RAV4 in for routine servicing and was luckily pointed to Helena for assistance. She went out of her way to work with the shop manager to I brought my RAV4 in for routine servicing and was luckily pointed to Helena for assistance. She went out of her way to work with the shop manager to work out the best required services for my car and didn’t just follow the automated recommendations from the system. Thanks for a great experience again! More

David High was a highly informative sales rep with honest advice . I did not feel pressured . Highly recommend him he was patient , and answered all my questions advice . I did not feel pressured . Highly recommend him he was patient , and answered all my questions More

Excellent Service I have had Firis as my service advisor for a couple of years now and I always am treated like a VIP. He is knowledgeable, friendly and responds prom I have had Firis as my service advisor for a couple of years now and I always am treated like a VIP. He is knowledgeable, friendly and responds promptly to any questions I might have. Thanks Firis! More

Helena was very kind and knowledgeable. I felt everything was covered getting my winter tires put on. I really had lots of trust in her. Thank you for your wonderful service! You made it more enjoyable with was covered getting my winter tires put on. I really had lots of trust in her. Thank you for your wonderful service! You made it more enjoyable with your wit and charm! More

That is the most excellent showroom I have never come in my life. They have the best service that you should consider. Ms. Gwen Jones works with all her enthusiasm and she takes care of me greatly. I apprec my life. They have the best service that you should consider. Ms. Gwen Jones works with all her enthusiasm and she takes care of me greatly. I appreciate that and wan to introduce my friends to come there-Toyota Town. More

Todd Servant, Advisor Todd was everything a customer could ask for, professional, knowledgeable, patient and helpful. He answered all questions and gave excellent advice. Todd was everything a customer could ask for, professional, knowledgeable, patient and helpful. He answered all questions and gave excellent advice. On an earlier service, Firis Sharif was excellent too. More

Service Todd is the most helpful person and always takes care of all my needs. He goes above and beyond to make sure my vehicle is operating at 100%. He takes Todd is the most helpful person and always takes care of all my needs. He goes above and beyond to make sure my vehicle is operating at 100%. He takes the time to explain everything to me. i would highly recommend this service department. H. Ernst More