ToyotaTown

Very happy with Brian’s service and follow up. I’m really happy with my new Toyota Rav 4. I want to thank Brian for sorting out the details of my lease he was very friendly and knowledgeable. I’m really happy with my new Toyota Rav 4. I want to thank Brian for sorting out the details of my lease he was very friendly and knowledgeable. More

always accomodating and professional everyone has been friendly, and accommodating at this dealership. no complaints. if I was asked to suggest this dealership to anyone else, I most c everyone has been friendly, and accommodating at this dealership. no complaints. if I was asked to suggest this dealership to anyone else, I most certainly would! More

Informed, clear and courteous I found the service to be well presented in a very courteous way. Everything was explained in an informed manor that was presented on equal terms. Fr I found the service to be well presented in a very courteous way. Everything was explained in an informed manor that was presented on equal terms. From beginning to end, all was comfortable and no surprises were experienced. I got exactly what I was told I would, which when making a service call is important. Trust is earned here! More

friendly and comfort feel comfort and relax. no worry for not knowing about the car. trustworthy for honesty. I can recommend this dealer to my friends and coworkers. feel comfort and relax. no worry for not knowing about the car. trustworthy for honesty. I can recommend this dealer to my friends and coworkers. More

great experince this dealer is a great . very understanding and frindly. my english is not that good . however , every thing went very easy. i want to say thanks to this dealer is a great . very understanding and frindly. my english is not that good . however , every thing went very easy. i want to say thanks to Geordie Hock. i appreciate your efforts. i am living in Toronto , but i bought my car from London , because i felt comfortable there. the price was very good . in addition , i want o aay thanks to Nicole for the financing part. she was very frindly and every thing was very fast. More

The salesman was knowledgeable & didn't make me feel rushed. Geordie was knowledgeable about the Corolla and didn't make me feel rushed when making the decision to purchase the car. He respected the fact that I Geordie was knowledgeable about the Corolla and didn't make me feel rushed when making the decision to purchase the car. He respected the fact that I needed to speak with my financial advisor before making a decision. Geordie asked appropriate questions in order to find out what my needs were in a car and then made a recommendation. Even when a problem arose with the deal, beyond his control, he was always very professional. More

Exceptional Service Sylvia Donovan was recommended to me about 10 years ago. I was impressed by her professionalism and how comfortable she made me feel through the whole Sylvia Donovan was recommended to me about 10 years ago. I was impressed by her professionalism and how comfortable she made me feel through the whole process. When I bring my car in for servicing, she always checks in with me to make sure I am still enjoying my vehicle selection. Sylvia is a great ambassador for ToyotaTown. I will always deal with Sylvia and I recommend her to my family and friends. More

Emergency Service During my travel to a family function I experienced a flat tire on the 401. Toyota Roadside Assistance was prompt in getting my tire changed however During my travel to a family function I experienced a flat tire on the 401. Toyota Roadside Assistance was prompt in getting my tire changed however I needed a new tire to complete my trip. Called the ToyotaTown dealership in London which was the nearest dealership at the time. Based on the call an appointment was set up and a new tire ordered. Arrived at the dealership where the service happened immediately and got me on my way. Jason DeFelice (Senior Service Manager) and the team (Joe Moniz) were very helpful and very professional. Certainly one of the best levels of customer service I have experienced. I have been a Toyota customer for 30 years and experiences like this remind me why. Thanks to the ToyotaTown Service team. More

Peace of Mind great service today , from Joe Moniz, Rob , the shuttle driver and the front desk! Thank You for everything and seeing me right away! I will be goin great service today , from Joe Moniz, Rob , the shuttle driver and the front desk! Thank You for everything and seeing me right away! I will be going back in the future! More

Good work I had the second schedule maintenance of my Corolla and they were one time to receive me and I got all the explanation I need. They also explained all I had the second schedule maintenance of my Corolla and they were one time to receive me and I got all the explanation I need. They also explained all the steps. More