ToyotaTown

Great Service I gave this rating because I called the dealership with an urgent matter and I was booked within the same day and had my issue resolved right away. Th I gave this rating because I called the dealership with an urgent matter and I was booked within the same day and had my issue resolved right away. The staff were extra friendly. Two people that stood out for me are Ed Dodich and Helena Vrabec. In the past I dealt with Brian Williams when I was shopping for a vehicle. Brian was great help, very knowledgeable, honest, and helpful. More

Nice Guy I was impressed by Frank’s laid-back demeanour. He was very knowledgeable, but not pushy. I greatly appreciated his assistance setting up the compute I was impressed by Frank’s laid-back demeanour. He was very knowledgeable, but not pushy. I greatly appreciated his assistance setting up the computer (Bluetooth, etc.) after my vehicle was purchased. More

Great customer service Highly recommend Oveis as he was so personable and very knowledgeable, answering my many questions. He certainly made it a worthwhile and pleasant ex Highly recommend Oveis as he was so personable and very knowledgeable, answering my many questions. He certainly made it a worthwhile and pleasant experience to return to ToyotaTown to purchase another Rav (as I was still driving a Rav4 bought at Toyotatown 10 years ago). Thank you Oveis and Rita. More

I'm happy. Geordie and Gwen were very courteous and helpful. the atmosphere was friendly. I did not feel that I was being bullied or pressured. Good experience! Geordie and Gwen were very courteous and helpful. the atmosphere was friendly. I did not feel that I was being bullied or pressured. Good experience! I"M HAPPY1 More

First Car Purchase - Fantastic Experience Test Drive To Sale I recently bought a 2017 Toyota Tacoma through Suzanne at Toyota Town London. My appointment was set up without any hiccups, and they were very accomm I recently bought a 2017 Toyota Tacoma through Suzanne at Toyota Town London. My appointment was set up without any hiccups, and they were very accommodating with my schedule. The car was very clean for my test drive, and Suzanne showed me the truck features in a very thorough way. I purchased the vehicle that same day, and she made the entire process hassle free - I did not feel any pressure or obligation, which was very nice. Janine in finance went through all the details of the sale and warranties smoothly and was very patient. Because I live in Toronto, I took the train in to pick up my truck. Suzanne even offered me a ride from the station. The truck was immaculate on arrival, and Suzanne made sure everything was up to snuff inside and out, and that I was totally satisfied. Thank you everyone, especially Suzanne at Toyota Town :) More

SO FRIENDLY The staff works well together and Susanne, Ovi, Rita and all else involved made my experience pleasant. From test drive to picking up my vehicle, The staff works well together and Susanne, Ovi, Rita and all else involved made my experience pleasant. From test drive to picking up my vehicle, i felt comfortable. Any questions i had were answered. I LOVE MY NEW RAV 4 More

Gwen (Toyota Town) went above and beyond My husband and I were considering purchasing a 'new' RAV4 since we love ours so decided to check out Toyota Town in London. (we live in Sarnia). So My husband and I were considering purchasing a 'new' RAV4 since we love ours so decided to check out Toyota Town in London. (we live in Sarnia). So a week ago we drove to London and got to meet Gwen, and very friendly, knowledgeable person. She took her time with us, explained things, crunched some numbers and let us take a couple RAVs out for test drives. I would definitely recommend anyone in need of a new OR used vehicle to contact Gwen. Her friendly, non-pushy attitude makes the difference. Laurie More

Gwen Jones is fantastic We went to buy a car from ToyotaTown and Gwen Jones help us. She provided fabulous and honest information and not only tried to sell a vehicle to us We went to buy a car from ToyotaTown and Gwen Jones help us. She provided fabulous and honest information and not only tried to sell a vehicle to us. She was very helpful and professional and we are so glad about our experience. Thanks, Gwen. More

Great experience meeting with Gwen Gwen is the best sale rep I have ever met; super nice, welcoming, honest, and informative. She did her best to help us. Extremely happy! Vahid Gwen is the best sale rep I have ever met; super nice, welcoming, honest, and informative. She did her best to help us. Extremely happy! Vahid More

Right amount of Attentiveness From point I drove my vehicle in the service doors she attended well to my concerns about my vehicle. I had to wait quite a while inside to have the From point I drove my vehicle in the service doors she attended well to my concerns about my vehicle. I had to wait quite a while inside to have the techs evaluate a second problem and Helena kept me in the loop about recommended plans going forward. I'd give high compliments to the shuttle drivers as well. All very courteous and professional. Shelagh More