ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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First time buyer Shawn was easy going and got to know my family during the process which made the buying experience pressure free, he laid out my options so I could ma Shawn was easy going and got to know my family during the process which made the buying experience pressure free, he laid out my options so I could make an informed decision, I've already told a few people if they go there to see him. More
Great experience Brian, David and Janine all took care of me. The car was delivered as promised, clean, full tank of gas and plates on. No hassle or inconvenience Brian, David and Janine all took care of me. The car was delivered as promised, clean, full tank of gas and plates on. No hassle or inconvenience at any part of the process. More
excellent experience ever Ms. Gwen Jones is the best dealer I'd ever met, she is the most professional and nice dealer, who treated her customers in a professional and respectf Ms. Gwen Jones is the best dealer I'd ever met, she is the most professional and nice dealer, who treated her customers in a professional and respectful way. It was an amazing and enjoyable experience to talk with her, and Gwen also accompanied with me to have a test driving of my ideal cars, with her warm encouragement. Although I haven't made my decision to buy the car yet, I would strongly recommended anyone who want to have a nice and professional dealer to communicate with Gwen Jones, as she is definitely helpful, professional and friendly. More
Excellent will defiantly be back Excellent fast checking very friendly staff. Large lounge area for sitting while you wait. Will only Have my Toyota truck serviced here. Great locat Excellent fast checking very friendly staff. Large lounge area for sitting while you wait. Will only Have my Toyota truck serviced here. Great location from my home More
Good service Everything went well Monica was very nice and good and informative,would recommend her to my friends. Dealership was clean and organized would recomme Everything went well Monica was very nice and good and informative,would recommend her to my friends. Dealership was clean and organized would recommend Monica More
Purchase of 2015 Toyota Yaris LE Hatchback We recently purchased a used 2015 Yoyota Yaris LE Hatchback from Gwen Jones. We chose to deal with Gwen again after she sold us a new 2017 Toyota Cor We recently purchased a used 2015 Yoyota Yaris LE Hatchback from Gwen Jones. We chose to deal with Gwen again after she sold us a new 2017 Toyota Corolla. We are impressed with her professionalism. Gwen was friendly, courteous and helpful. Upon our August 28, 2019 delivery of our 2015 Yaris Hatchback, we noticed the rear luggage cover was missing. Gwen took corrective action and made sure that this part was provided - all on her own initiative. We feel that Gwen provided excellent service, far above what one might expect. Nicole Levasseur provided a detailed explanation of the financial transaction and made sure that everything was understood. Nicole is friendly and efficient. More
Absolutely fantastic time with Gwen! Gwen was extremely helpful with leasing my very first car! I needed a vehicle to get across the country from Ontario to BC and she did a great job in Gwen was extremely helpful with leasing my very first car! I needed a vehicle to get across the country from Ontario to BC and she did a great job in such a short time! Gwen is so kind and knowledgable! I would definitely recommend her services to anyone :) More
Ken Yates is your man! Amazing sales Support start to finish Ken was present, supportive and available at the start mid and final part of the sales process! Made himself available for me via email phone and text Ken was present, supportive and available at the start mid and final part of the sales process! Made himself available for me via email phone and text to ensure that I got the vehicle I wanted and really knew not only his product / vehicles but also his competitors! Also, what I really enjoyed about Ken is that he did not pressure me into one vehicle or another he just offered me information to help me make a decision! I am very satisfied with my vehicle purchase (work vehicle). More
Service appointment Had a large service done in the time that was estimated. Was kept in the loop of what was being done and was asked all the right questions before star Had a large service done in the time that was estimated. Was kept in the loop of what was being done and was asked all the right questions before starting. More
Firis I just want to say Firis (my Service Advisor) is wonderful. He took the time to explain, break down the various issues I was dealing with, into indivi I just want to say Firis (my Service Advisor) is wonderful. He took the time to explain, break down the various issues I was dealing with, into individual "notes". As a result, it was much easier for me to understand, and proceed with needed repairs. I look forward to seeing Firis when I bring my Toyota in for service (not that I need to come in that often!). He is friendly, respectful, has a great sense of humour, and has the customer foremost in his mind at all times. He's most definitely an asset to ToyotaTown. More