Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
6,745 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,745 reviews
October 05, 2019
Had my CHR serviced today and service was great. My service advisor Peter was great as usual in coordinating the work to be done . Thanks service advisor Peter was great as usual in coordinating the work to be done . Thanks More
by Greg & Char
Employees Worked With
Peter Engelmanas
Helpful October 04, 2019
Fast serviceAfter five years of excellent services, Fast service After five years of excellent services, car's battery ran down. The battery is dead. I called Firis, he asked me to bring the car and to Fast service After five years of excellent services, car's battery ran down. The battery is dead. I called Firis, he asked me to bring the car and told me not to worry about having an appointment :"This is emergency and we need to serve your car ASAP. We are always happy to be your friend who helps you when you are in need." Less than an hour, my car is ready. Thanks Firis for saving my time. Thanks Toyota for kaizen and being the in More
by Al15s
Employees Worked With
Firis Sharif
October 04, 2019
Very nice service very helpful and easy to deal with. I am happy to have this dealer especially people like Firis in helping us out...thank you and keep up! am happy to have this dealer especially people like Firis in helping us out...thank you and keep up! More
by Rav4.2019
Employees Worked With
Firis Sharif
October 04, 2019
Helena was very helpful and professional. Try to make my RAV4 get best services and conditions. And did her best to figure out my next appointment. She's super patient and zealous. Much appreciated. RAV4 get best services and conditions. And did her best to figure out my next appointment. She's super patient and zealous. Much appreciated. More
by Charlie
Employees Worked With
Helena Vrabec
October 04, 2019
Recent Servicing Experience - ToyotaTown I recently brought my 2014 Camry into Toyotatown for scheduled servicing . The service was exactly as estimated. The only additional item was a cab I recently brought my 2014 Camry into Toyotatown for scheduled servicing . The service was exactly as estimated. The only additional item was a cabin filter which Helena Vrabec brought out and showed me the physical evidence of requiring immediate replacement. Helena brought a few items for future servicing as well as the probable cost of such service procedures and timelines. Helena is amazing with her knowledge and expertise of parts and service. This service consultant is definitely a "keeper" as she an asset to the service department at Toyotatown especially in the way she approaches customers with detailed explanations without that usual talking down to the customer that is usually the case at other auto service enterprises. Henry Masek More
by Hank - London
October 03, 2019
Emergency service needed Excellent unexpected service needed...Amanda Krug Service Advisor was excellent...she took my car right in as had no appointment ...treated it as an Excellent unexpected service needed...Amanda Krug Service Advisor was excellent...she took my car right in as had no appointment ...treated it as an emergency and vehicle fixed within an hour... concern was explained thoroughly and again excellent work completed More
by Brenda Gardiner
Employees Worked With
Amanda Krug
October 03, 2019
NO Appointment /Needed new battery ASAP Like always a wonderful experience at Toyota Town with Helena and the other team members. I needed quick service as I had NO appointment, was in time Like always a wonderful experience at Toyota Town with Helena and the other team members. I needed quick service as I had NO appointment, was in time crunch and leaving town. She set the expectation and checked in on me throughout my wait time and upon completion had me out the door as soon as they could with a smile. Happy customer I am! More
by K.Brooks
Employees Worked With
Helena Vrabec
October 03, 2019
What can I say except fantastic! This dealership always goes above and beyond for me. I always leave there feeling satisfied with the remarkable customer service that I receive. I feel like my business i goes above and beyond for me. I always leave there feeling satisfied with the remarkable customer service that I receive. I feel like my business is valued. It is well worth the hour drive there. I can’t say enough about Brian Komar who is absolutely amazing, amazing, amazing! More
by Maverick
October 03, 2019
Gave great advice for future visits and what types of repair/maintenance I should or shouldn't get done on my car. Overall good experience. repair/maintenance I should or shouldn't get done on my car. Overall good experience. More
by Neil
