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ToyotaTown
London, ON
6,751 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,751 reviews
November 20, 2019
Superb Service The service at Toyota was outstanding. I ordered 4 new snow tires upon the recommendation of Scott, arrived for my appointment to have them put on an The service at Toyota was outstanding. I ordered 4 new snow tires upon the recommendation of Scott, arrived for my appointment to have them put on and was looked after extremely well by Peter. The new tires were on in less than half an hour, I paid the bill and left. I appreciated the excellent help of both Scott and Peter and couldn't be happier with Toyota. Thank you. More
by patti.hutchison
Helpful November 20, 2019
My first vehicle purchase from ToyotaTown was an easy and enjoyable experience. Gwen Jones is welcoming, honest and the best sales rep I’ve ever met. enjoyable experience. Gwen Jones is welcoming, honest and the best sales rep I’ve ever met. More
by Ayeesha
Employees Worked With
November 20, 2019
Always great service! I feel respected and have full trust in this company. I am informed about the work to be completed, and informed before hand if there is anything more I feel respected and have full trust in this company. I am informed about the work to be completed, and informed before hand if there is anything more that might be needed. Everything that i need is there for any wait times that occur. Friendly staff! More
by JR
Employees Worked With
Firis Sharif
November 19, 2019
Amazing experience dealing with Firis.Great as usual. Took my car last Saturday for tires switch and oil change, always very professional and polite.Thanks Firis and Toyota Town for taking care of my Car Took my car last Saturday for tires switch and oil change, always very professional and polite.Thanks Firis and Toyota Town for taking care of my Car. I really appreciate that. More
by Wally
Employees Worked With
Firis Sharif
November 19, 2019
My visit at Toyota town yesterday went very well. The service was excellent as usual. Helena Vrabec fixed a small weather strip on my front windshield that had come lose, just as we were talking. She was service was excellent as usual. Helena Vrabec fixed a small weather strip on my front windshield that had come lose, just as we were talking. She was so efficient and nice, told me everything I needed to know about my service, for today and in April. What a lovely personality she has. She made my day and I hope to be served again by her when I come back in April. More
by Toyota
Employees Worked With
Helena vrabec 5 stars
November 19, 2019
Buying our new RAV4 was made so easy! We did not have an appointment but the very cheerful receptionist paged for a Product Advisor right away and we met Suzanne Bourdeau. She made us fee We did not have an appointment but the very cheerful receptionist paged for a Product Advisor right away and we met Suzanne Bourdeau. She made us feel at ease immediately. We were interested in the RAV4 as my husband follows all the car shows and said this was the best car in it's class! Suzanne explained all the different models and took us for a test drive. We chose the one that fit our budget the best and Andre De Coning the Financial Services Manager was great to deal with too. We were downsizing from a 7 passenger SUV and we were not sure how we would feel about a smaller vehicle but we are totally enjoying the RAV4. More
by J & J
November 19, 2019
Great service Service rep Helena was very helpful.....explaining all that needed to be completed with our vehicle. Kept us informed as to the progress of our lengt Service rep Helena was very helpful.....explaining all that needed to be completed with our vehicle. Kept us informed as to the progress of our lengthy service requirements. More
by Wschnabel1945
Employees Worked With
Helena Vrabec
November 19, 2019
Customer experience orented I took my vehicle in to change parts and brake service. Rob was very helpful and courteous. I was ket informed especially when much of the day had pas I took my vehicle in to change parts and brake service. Rob was very helpful and courteous. I was ket informed especially when much of the day had passed they called with an update. They also took the extra time to give a quick inspection while the vehicle was up on the lift and informed me of a potential repair which I appreciated due to coming winter. More
by RespekMyAuthorT
Employees Worked With
Robert Dako
November 19, 2019
Winter tires put on, and new radio installed Once again I have to thank Peter Engelmanas in service. my car was stolen back in February 2018. I fought with my insurance company to get the radio Once again I have to thank Peter Engelmanas in service. my car was stolen back in February 2018. I fought with my insurance company to get the radio repaired because a hole had been put through the audio button and they refused to pay for it. I finally gave up on it months ago, but Peter kept on them without me even knowing about it. They finally agreed to replace the radio and pay for it. Peter goes above and beyond! More
by Jenn Henn
Employees Worked With
Peter Engelmanas
November 19, 2019
Service 1 Oil Change Great Dealership. Friendly, fast service. Up-front review of the cost to service/fix the car. Coffee while you wait. No sales staff bother you to Great Dealership. Friendly, fast service. Up-front review of the cost to service/fix the car. Coffee while you wait. No sales staff bother you to trade-in or upgrade. Honest answers about your vehicle. Ashley explained what was do to the car. No fuss, no muss. More
by aSatisfiedCustomer
Employees Worked With
