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ToyotaTown
London, ON
7,494 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,494 reviews
March 23, 2021
This dealership service department is the best in London. I contacted this location for a battery issue and was transferred to Jason. I found this service advisor to be outstanding in both technical knowledg I contacted this location for a battery issue and was transferred to Jason. I found this service advisor to be outstanding in both technical knowledge and his understanding of the issue. Jason demonstrated an exceptional skill set that exceeds customer expectations. Overall best experience for this issue. Keep up the good work ToyotaTown. More
by Sara
Employees Worked With
March 21, 2021
Highly recommend the dealership and especially Shawn Longworth. He is very knowledgeable and accommodating. It was a real pleasure dealing with him. Thank you Shawn! Longworth. He is very knowledgeable and accommodating. It was a real pleasure dealing with him. Thank you Shawn! More
by Anamariak99
Employees Worked With
March 20, 2021
Robert kindly explained solutions to my car problem very clearly when I arrived and checked back with me to explain the problem with my battery. He is very knowledgeable. Was very happy with the service. clearly when I arrived and checked back with me to explain the problem with my battery. He is very knowledgeable. Was very happy with the service. More
by jean.provost
Employees Worked With
Robert Dako
March 20, 2021
Easy to deal with, quick and pleasant. Car was ready fast and she was very detailed in explaining how to use the cars features. Definitely recommend her. and she was very detailed in explaining how to use the cars features. Definitely recommend her. More
by TMMCBots
Employees Worked With
March 20, 2021
Just bought our FIFTH Toyota from Shawn! Always a great experience & really enjoy working with Shawn! Thanks for making the process easy, Shawn! Always a pleasure! experience & really enjoy working with Shawn! Thanks for making the process easy, Shawn! Always a pleasure! More
by DanKelly
March 19, 2021
Dennis worked hard to answer all my questions. He saw that I received a thorough car servicing at a good price. His advice was practical and appreciated. Thanks Dennis! that I received a thorough car servicing at a good price. His advice was practical and appreciated. Thanks Dennis! More
by JohnB
Employees Worked With
March 18, 2021
Very welcoming, answered all my questions, showed me a car that was a good fit for my needs and my specifications. Delivery was very complete and thorough, showed me all the bells and whistles of the vehi car that was a good fit for my needs and my specifications. Delivery was very complete and thorough, showed me all the bells and whistles of the vehicle. Very much liked the way the agent always called me by my name.j More
by joann.dunn
March 18, 2021
Shawn was very accommodating and extremely helpful. He provided a stress free process. Was kinda, empathetic to my situation, and caring. Amazing process. Thanks Shawn provided a stress free process. Was kinda, empathetic to my situation, and caring. Amazing process. Thanks Shawn More
by cullenhepp
March 18, 2021
Shawn and the team at ToyotaTown were excellent. When I first spoke to Shawn about the car we were interested in I didn't think we would be able to come to see it until later in the week. We did not want t first spoke to Shawn about the car we were interested in I didn't think we would be able to come to see it until later in the week. We did not want to miss out and Shawn arranged for us to be able to come in the next day to see it! He was friendly, professional, and helpful throughout our interactions and even took photos of us with our new car before we left the lot (only 4 days after we first contacted him!). A great process from beginning to end - thanks Shawn! More
by Sierra T
Employees Worked With
