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ToyotaTown
London, ON
7,436 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,436 reviews
July 14, 2021
ToyotaTown takes great care of my 4Runner and me, I always feel very comfortable and well informed when it comes to my car. Mike does an amazing job and is always honest, wouldn't go anywhere else! always feel very comfortable and well informed when it comes to my car. Mike does an amazing job and is always honest, wouldn't go anywhere else! More
by michlsal
Employees Worked With
July 14, 2021
ToyotaTown is a great dealership, Sylvia Donovan always helped us to decide not only the car but also the best financial option. This time was a RAV4 2021. Thanks! helped us to decide not only the car but also the best financial option. This time was a RAV4 2021. Thanks! More
by sfridman
Employees Worked With
July 13, 2021
My first time having my Rav detailed. Chelsea and Marwin did a superb job. I had a couple of questions the next day. Amanda was absent that day, so my questions were answered by Chelsea and Marwin and my co did a superb job. I had a couple of questions the next day. Amanda was absent that day, so my questions were answered by Chelsea and Marwin and my concern dealt with to my complete satisfaction. Great staff. Highly recommend the detailing service provided. More
by mozanbridge
Employees Worked With
Other Employees :
Marwin - sorry didn’t get his last name, Amanda Krug
July 13, 2021
First time purchasing a vehicle at ToyotaTown. The greeter at the door, Gwen our sales advisor, and Rita the finance advisor all did an excellent job with our purchase and the delivery of our new High greeter at the door, Gwen our sales advisor, and Rita the finance advisor all did an excellent job with our purchase and the delivery of our new Highlander. Thanks. More
by Bill
July 13, 2021
Recently purchased two vehicles here. Drove an hour out of my way to be here. Top notch service. Highest props for my rep Ken Yates. of my way to be here. Top notch service. Highest props for my rep Ken Yates. More
by Eddie11
July 13, 2021
I have worked with Dennis on an issue for my 2016 Corolla, and he gave me all scenarios and tried to give a variety of options for parts, the next visit I was still hearing noises, Dennis didn't save Corolla, and he gave me all scenarios and tried to give a variety of options for parts, the next visit I was still hearing noises, Dennis didn't save any effort to diagnose the issue and let me make a test drive with service manager, he didn't want me to leave until making me happy with service provided More
by fat7i625
Employees Worked With
July 13, 2021
The moment my wife and I entered Toyota Town center, we were greeted with friendliness and smiles from the staff. Hiacynta accommodated us with her enthusiasm and assisted us in checking the vehicle that were greeted with friendliness and smiles from the staff. Hiacynta accommodated us with her enthusiasm and assisted us in checking the vehicle that we booked for drive testing. After driving it, we found some issues that made us decide not to get it. So, we asked Hiacynta if we could try a different car. What impressed us the most was when she did the extra mile by getting another vehicle by herself from the other garage even though we did not book it for drive testing. It was raining outside so just imagine the hassle that she went through. But, that did not stop her from fetching the car so we could test drive it. When it arrived, we drove it for a while and felt satisfied with the vehicle. We highly recommend dealing with Toyota Town and big thanks to Hiancynta for the excellent customer service. Andre from the Finance Dept was also friendly and reassuring. His advice on the options we have when we opted to apply for financing was valuable. More
by Jerome & Merwin Lou
July 13, 2021
I have purchased several vehicles at Toyotatown and have consistently used their service department. My recent service appointment was carried out efficiently and in a friendly manner. Todd Servant was a kn consistently used their service department. My recent service appointment was carried out efficiently and in a friendly manner. Todd Servant was a knowledgeable, capable and trustworthy service technician. More
by tfreem2560
July 12, 2021
A genuine, well rounded guy with a grounded sense of what the customer wants. Willing to tell you the goods and bads without apology! Thanks again, Shawn! -Adam Bento the customer wants. Willing to tell you the goods and bads without apology! Thanks again, Shawn! -Adam Bento More
by bentoadam
July 12, 2021
Toyotatown employees are always friendly and welcoming, appointments are easy to make, and their service has always been dependable and well done. Seating area is comfortable and clean. And best of all I l appointments are easy to make, and their service has always been dependable and well done. Seating area is comfortable and clean. And best of all I love my new RAV4. More
by allymcl
Employees Worked With
