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ToyotaTown
London, ON
7,471 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,471 reviews
September 10, 2021
We just bought our second Highlander Limited from Sylvia Donovan at ToyotaTown. She is always extremely helpful and very knowledgeable about Toyota products. Great experience! Donovan at ToyotaTown. She is always extremely helpful and very knowledgeable about Toyota products. Great experience! More
by Tammy D
September 09, 2021
I have been a longtime client at ToyotaTown London. The sales staff here has gained my trust over the years with consistent and caring service. My recent experience was embarking upon the lease of a 2021 P sales staff here has gained my trust over the years with consistent and caring service. My recent experience was embarking upon the lease of a 2021 Prius, facilitated by Sylvia Donovan. Sylvia is thorough, accommodating, knowledgeable, and has a thoughtful and kind manner. I highly recommend Sylvia for any car Toyota purchase you may be considering. You won't be disappointed. More
by Dianne
September 08, 2021
Always receive outstanding service at Toyota Town, both in sales and service departments . Special shout out to Firis my service advisor who always treats me like a VIP! in sales and service departments . Special shout out to Firis my service advisor who always treats me like a VIP! More
by Rav4janey
Employees Worked With
Firis Sharif
September 08, 2021
Very co operative. Never hesitated to provide various quotes. Friendly and polite. Excellent service. Would recommend 100%. Went above and beyond for getting the car delivered on time. quotes. Friendly and polite. Excellent service. Would recommend 100%. Went above and beyond for getting the car delivered on time. More
by Aditya.nagpal
September 07, 2021
Excellent customer experience. We were treated like important people from the minute we walked in and asked about a used vehicle we saw advertised, and every visit after including when we picked up our important people from the minute we walked in and asked about a used vehicle we saw advertised, and every visit after including when we picked up our 2018 Rav4. More
by Rav Driver
Employees Worked With
September 06, 2021
From the greeting to the service team, it was first class experience. It is too bad that the Technician that did our vehicle is leaving the service team and company. It will probably be our last visit to h experience. It is too bad that the Technician that did our vehicle is leaving the service team and company. It will probably be our last visit to have our car serviced at the dealership. The company should show a bit more appreciation for the work that their technicians do day in and day out to meet the challenges they are faced with by customers and in keeping Toyota vehicles on the road and in quality working order. More
by Sharkie62
Employees Worked With
Service Technician - Allan Lindsay, Amanda Krug
September 03, 2021
Got my new Rav4 from Sylvia Donovan. Very happy with the car and the deal that we were able to make. Sylvia was very knowledgeable and answered all my questions about the car, its options, and warranties. R car and the deal that we were able to make. Sylvia was very knowledgeable and answered all my questions about the car, its options, and warranties. Rita Dalal was also very helpful with all my financing questions. She had all the answers for me and was very friendly. Both Sylvia and Rita are true professionals. This is our 9th vehicle from ToyotaTown. More
by TCox
September 03, 2021
Recent repair work completed to my 100% satisfaction and within reasonable time frame. Staff members who looked after my concerns are knowledgeable, friendly and helpful. within reasonable time frame. Staff members who looked after my concerns are knowledgeable, friendly and helpful. More
by ManLaw
Employees Worked With
Ricardo (who carried out a test drive with me in order to find out the problems of my car), Amanda Krug
September 02, 2021
They listened and responded to all our questions. Hiacynta and Rita were a delight to work with. 15 years since our last car purchase and they both were extremely helpful in taking us through the pro Hiacynta and Rita were a delight to work with. 15 years since our last car purchase and they both were extremely helpful in taking us through the process. More
by Roger
September 02, 2021
Simple and to the point. Brian was an absolute pleasure to do business with and made my wife much more comfortable with the whole buying experience. We will be returning to Toyota Town and be requesting to do business with and made my wife much more comfortable with the whole buying experience. We will be returning to Toyota Town and be requesting Brian for our next vehicle purchase as well. This is what the dealer experience should be every time! More
by currangm
Employees Worked With
Brian Williams
