ToyotaTown

Thank you so much Shawn and ToyotaTown. I bought a used vehicle for an elderly client and he was so thorough and patient, explaining all the ins and outs of the vehicle without being overwhelming. My fami vehicle for an elderly client and he was so thorough and patient, explaining all the ins and outs of the vehicle without being overwhelming. My family has worked with Shawn over the past few years and we will keep coming back. More

All the staff are always very friendly when you go to Toyota town. Great experience Toyota town. Great experience More

I've been dealing with Firis and the ToyotaTown team for a number of years. They continue to do an excellent job and are always friendly and knowledgeable. a number of years. They continue to do an excellent job and are always friendly and knowledgeable. More

We have dealt with Shawn L. before and always find him enthusiastic, informative and friendly. We would always ask for him to be our sales rep. in the future. The only slight glitch in our experience enthusiastic, informative and friendly. We would always ask for him to be our sales rep. in the future. The only slight glitch in our experience was this; and it is not, I'm sure, related solely to Shawn. All sales reps. should ask the customer, if the deal involves trading in a vehicle which has been serviced at ToyotaTown, if they have an appointment scheduled for an annual change over to winter tires (or vice versa) which are being stored by the dealership. We had such an appointment, scheduled months ago as we have every year, and I assumed that the appointment could then apply to the new vehicle we were purchasing. That is not the case. When I checked, after our recent purchase, Service said they had no appointment scheduled for us. It seems that when a vehicle is traded in all appointments scheduled for it are cancelled and there is no provision for the customer to be asked if they would like the same service to be done on their new vehicle. The Service Dept. were able to give me an appointment later in the month for the tire changeover, although it will be after the first snow event of the year which is coming today as I write this. Also, there is another aspect to this situation. In this case, I am buying new winter tires and rims for the new vehicle, from ToyotaTown, as the old ones wouldn't fit. Does it make sense for the dealership to have a customer wait weeks to have new tires installed just so they can be fitted in to the annual lineup of winter tire swappers? More

Nice people are working there, have a lot of experience, patience and pleasure. Thank you patience and pleasure. Thank you More

Always friendly and courteous. Staff is knowledgeable and vehicle is always clean when returned Awesome vehicle is always clean when returned Awesome More

Have been with this dealership for many years. Always given the best service by friendly people. given the best service by friendly people. More

Todd Servant and the crew at Toyota Town did a great job on the install of our Rav 4 winter tires. Thank you on the install of our Rav 4 winter tires. Thank you More

Had a great experience with service advisor Jason Steuer today. Needed an emergency repair and he was able to fit me in and get me on my way within 3 hours of my call . He kept me informed on the progress today. Needed an emergency repair and he was able to fit me in and get me on my way within 3 hours of my call . He kept me informed on the progress and the wait throughout that time period. More

I leased a new Sienna from Sylvia and she was low pressure and easy to deal with. She has always been helpful when I have dealt with her and is willing to answer any questions I have and explain eve pressure and easy to deal with. She has always been helpful when I have dealt with her and is willing to answer any questions I have and explain everything to me clearly. More