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ToyotaTown
London, ON
7,471 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,471 reviews
November 15, 2021
I've been dealing with Firis and the ToyotaTown team for a number of years. They continue to do an excellent job and are always friendly and knowledgeable. a number of years. They continue to do an excellent job and are always friendly and knowledgeable. More
by Natalie
November 14, 2021
We have dealt with Shawn L. before and always find him enthusiastic, informative and friendly. We would always ask for him to be our sales rep. in the future. The only slight glitch in our experience enthusiastic, informative and friendly. We would always ask for him to be our sales rep. in the future. The only slight glitch in our experience was this; and it is not, I'm sure, related solely to Shawn. All sales reps. should ask the customer, if the deal involves trading in a vehicle which has been serviced at ToyotaTown, if they have an appointment scheduled for an annual change over to winter tires (or vice versa) which are being stored by the dealership. We had such an appointment, scheduled months ago as we have every year, and I assumed that the appointment could then apply to the new vehicle we were purchasing. That is not the case. When I checked, after our recent purchase, Service said they had no appointment scheduled for us. It seems that when a vehicle is traded in all appointments scheduled for it are cancelled and there is no provision for the customer to be asked if they would like the same service to be done on their new vehicle. The Service Dept. were able to give me an appointment later in the month for the tire changeover, although it will be after the first snow event of the year which is coming today as I write this. Also, there is another aspect to this situation. In this case, I am buying new winter tires and rims for the new vehicle, from ToyotaTown, as the old ones wouldn't fit. Does it make sense for the dealership to have a customer wait weeks to have new tires installed just so they can be fitted in to the annual lineup of winter tire swappers? More
by S&S
November 13, 2021
Nice people are working there, have a lot of experience, patience and pleasure. Thank you patience and pleasure. Thank you More
by fadi.dalal
November 13, 2021
Have been with this dealership for many years. Always given the best service by friendly people. given the best service by friendly people. More
by Marge
November 12, 2021
Todd Servant and the crew at Toyota Town did a great job on the install of our Rav 4 winter tires. Thank you on the install of our Rav 4 winter tires. Thank you More
by Kelly
November 12, 2021
Had a great experience with service advisor Jason Steuer today. Needed an emergency repair and he was able to fit me in and get me on my way within 3 hours of my call . He kept me informed on the progress today. Needed an emergency repair and he was able to fit me in and get me on my way within 3 hours of my call . He kept me informed on the progress and the wait throughout that time period. More
by nancy.mooney
Employees Worked With
Jason Steuer
November 11, 2021
Here I go again!With Winter fast approaching I needed Here I go again! With Winter fast approaching I needed my winter tires. Who you gonna call? Todd Servant! I appreciate his honesty... He explain Here I go again! With Winter fast approaching I needed my winter tires. Who you gonna call? Todd Servant! I appreciate his honesty... He explained why new brakes were also needed... Gave me an estimated time the work would be finished. And Voila... My Rav 4 and I left there feeling like happy customers. Thanks Todd. As Arnie said "I'll be back!" Lynn More
by lynnmoyse
Employees Worked With
November 11, 2021
I leased a new Sienna from Sylvia and she was low pressure and easy to deal with. She has always been helpful when I have dealt with her and is willing to answer any questions I have and explain eve pressure and easy to deal with. She has always been helpful when I have dealt with her and is willing to answer any questions I have and explain everything to me clearly. More
by Shannon M
Employees Worked With
November 10, 2021
Bought by first (used) car from Gwen & Rita and they were so amazing! So nice & caring and extremely helpful. Felt like family! Thanks again you guys. Definitely will be buying more cars in the future from t so amazing! So nice & caring and extremely helpful. Felt like family! Thanks again you guys. Definitely will be buying more cars in the future from this dealership! More
by brayden d
