ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I've always had a smooth experience with my service at the dealership, and Ken Yates has been a helpful and down-to-earth salesperson who helped me set up my past two vehicle leases! the dealership, and Ken Yates has been a helpful and down-to-earth salesperson who helped me set up my past two vehicle leases! More
Toyota Town is an excellent dealership- fantastic customer service - friendly staff who are very efficient and helpful- great place to go for all your service needs. customer service - friendly staff who are very efficient and helpful- great place to go for all your service needs. More
Thank you so much Shawn and ToyotaTown. I bought a used vehicle for an elderly client and he was so thorough and patient, explaining all the ins and outs of the vehicle without being overwhelming. My fami vehicle for an elderly client and he was so thorough and patient, explaining all the ins and outs of the vehicle without being overwhelming. My family has worked with Shawn over the past few years and we will keep coming back. More
All the staff are always very friendly when you go to Toyota town. Great experience Toyota town. Great experience More
I've been dealing with Firis and the ToyotaTown team for a number of years. They continue to do an excellent job and are always friendly and knowledgeable. a number of years. They continue to do an excellent job and are always friendly and knowledgeable. More
Thank you again Firis and Toyotatown for awesome, friendly, and informative service when I brought in my car for a tire changeover and service. friendly, and informative service when I brought in my car for a tire changeover and service. More
We have dealt with Shawn L. before and always find him enthusiastic, informative and friendly. We would always ask for him to be our sales rep. in the future. The only slight glitch in our experience enthusiastic, informative and friendly. We would always ask for him to be our sales rep. in the future. The only slight glitch in our experience was this; and it is not, I'm sure, related solely to Shawn. All sales reps. should ask the customer, if the deal involves trading in a vehicle which has been serviced at ToyotaTown, if they have an appointment scheduled for an annual change over to winter tires (or vice versa) which are being stored by the dealership. We had such an appointment, scheduled months ago as we have every year, and I assumed that the appointment could then apply to the new vehicle we were purchasing. That is not the case. When I checked, after our recent purchase, Service said they had no appointment scheduled for us. It seems that when a vehicle is traded in all appointments scheduled for it are cancelled and there is no provision for the customer to be asked if they would like the same service to be done on their new vehicle. The Service Dept. were able to give me an appointment later in the month for the tire changeover, although it will be after the first snow event of the year which is coming today as I write this. Also, there is another aspect to this situation. In this case, I am buying new winter tires and rims for the new vehicle, from ToyotaTown, as the old ones wouldn't fit. Does it make sense for the dealership to have a customer wait weeks to have new tires installed just so they can be fitted in to the annual lineup of winter tire swappers? More
Have been with this dealership for many years. Always given the best service by friendly people. given the best service by friendly people. More





































