ToyotaTown

Thank you Dennis for the quick and professional service today .came in to add my side steps 7:45 am was out in I heart beat. Very smooth visit. today .came in to add my side steps 7:45 am was out in I heart beat. Very smooth visit. More

GWEN was extremely helpful and very informative! My Mom had a car accident and was not expecting to have to replace her car. Gwen was so kind and understanding and really helped with the entire pr My Mom had a car accident and was not expecting to have to replace her car. Gwen was so kind and understanding and really helped with the entire process. Gwen's approach was just what we needed after going through the logistics and emotions of an accident and buying a car! way to go Gwen and PLEASE ask for her, you wont be disappointed. More

As always Jason provided excellent service, was able to explain the issue and repairs and met the timeframe he stated. He also provided additional information on other things to look for. I always go to explain the issue and repairs and met the timeframe he stated. He also provided additional information on other things to look for. I always go to Jason with my car and am never disappointed and he always has a smile on his face More

Gwen was a pleasure to deal with, very knowledgeable and explained all the details of my new RAV4 Hybrid in a way that I had very few questions. More than pleased with my experience. I have and will contin explained all the details of my new RAV4 Hybrid in a way that I had very few questions. More than pleased with my experience. I have and will continue to recommend Gwen Jones to friends that are shopping for new or used vehicles. Thanks Gwen & ToyotaTown!! More

Shawn made making our new vehicle purchase seamless. He was always available to answer questions and communicated with us effectively. We were very satisfied with his service and would recommend him for He was always available to answer questions and communicated with us effectively. We were very satisfied with his service and would recommend him for your next purchase. More

The greeter was professional and respectful. Dennis was friendly and communicated clearly. He did not try to sell service that was not required. He explained things at the end of the visit so I Dennis was friendly and communicated clearly. He did not try to sell service that was not required. He explained things at the end of the visit so I knew what was done and what service will be required at the next visit. More

Shawn gave me excellent and patient service and got me a car that best suited my needs. car that best suited my needs. More

Nathalie you are the definition of outstanding customer service and care. You truly went above and beyond. The department was closing and I returned minutes after I had picked my vehicle. You merely saw th service and care. You truly went above and beyond. The department was closing and I returned minutes after I had picked my vehicle. You merely saw the look of concern on my face as I was approaching the desk and you jumped into action. Found someone who was still available to listen to the situation and find a solution to address asap. From there you continued to support and ensure that not only did have all of the details that I needed to leave my vehicle; you also ensured I had way home as my ride had left when I picked up the vehicle and the shuttles were over for the day. When I asked about bus routes, you realized we lived in the same area and you graciously offered me a ride to my front door. You turned what felt like an awful situation into one filled with kindness. Thank you for all that you do. More

Thank you Jason for your accountability and ownership when you realized the situation I was dealing with. Having been dropped off to pick up my car only to have to return minutes later as the issue resur when you realized the situation I was dealing with. Having been dropped off to pick up my car only to have to return minutes later as the issue resurfaced. The department was closed/closing, and as a customer I was confused as to what had happened and worried as I had critical commitments I required my vehicle for. You assessed the situation; my needs as a person (not only as a customer) and put a plan into action to have the diagnosis and repairs done asap. Thank you for your patience, calm, recommendations and quickly putting in place a plan to action. Thank you for making a positive difference and for great service. More

I appreciate everything that Jason does when i take my car in for service. He is professional and efficient. Jason explains everything to me thoroughly before the work is done. ToyotaTown is always punct car in for service. He is professional and efficient. Jason explains everything to me thoroughly before the work is done. ToyotaTown is always punctual with their appointments, and I get good service for a reasonable price. I trust Jason's advice to keep my car in good condition and to advise on an preventative maintenance as well. And great customer service from Nathalie. More