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ToyotaTown
London, ON
6,715 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,715 reviews
May 09, 2021
Recently had car in for service back in April - they went above and beyond with replacing the rubber on my wiper blades as well as repairing a hole they found in my summer tires at no charge! Always get grea above and beyond with replacing the rubber on my wiper blades as well as repairing a hole they found in my summer tires at no charge! Always get great service from Amanda, she really seems to care about the person as well as the car! More
by parkinred48
Employees Worked With
Amanda Krug
Helpful May 09, 2021
After 4 years with our current Rav4, it was time for a change. We want to thank Jackie (our friendly greeter), Sylvia (our long time sales contact) and Janine (our finance contact) for assisting us with change. We want to thank Jackie (our friendly greeter), Sylvia (our long time sales contact) and Janine (our finance contact) for assisting us with the next lease choice. We are very pleased with our new 2021 Rav4. Thank you Sylvia for helping us through this decision process. More
by The Nagles
May 07, 2021
Purchased a new Rav4 Hybrid from Sylvia Donovan at ToyotaTown. Very professional and most helpful in addressing any concerns. She made the process easy and the whole experience quite pleasant. ToyotaTown. Very professional and most helpful in addressing any concerns. She made the process easy and the whole experience quite pleasant. More
by jmacalt
Employees Worked With
May 07, 2021
First class customer service from all people rated. The process of buying our 3rd vehicle from Toyotatown was smooth, easy and honest. We will continue to purchase our future vehicles from this vendor with process of buying our 3rd vehicle from Toyotatown was smooth, easy and honest. We will continue to purchase our future vehicles from this vendor without any hesitation at all. Keep up the fantastic work and customer service. Kudo's all around. More
by Zeide
May 07, 2021
Very satisfying visit. People very friendly and very knowledgeable. Paper work not complicate and done fast. Even english is my second language- no problem with understanding everything. Good job. Tha knowledgeable. Paper work not complicate and done fast. Even english is my second language- no problem with understanding everything. Good job. Thank you 👍 More
by Barb
May 06, 2021
Incredible care and customer service! Took care of my car in a timely manner and went above and beyond with their friendliness and professionalism! Overall great experience. in a timely manner and went above and beyond with their friendliness and professionalism! Overall great experience. More
by Taryn Kennedy
May 06, 2021
I have bought my last 3 vehicles from here and I have had great service in every department. I work for TMMC so I hold Toyota to very high standards great service in every department. I work for TMMC so I hold Toyota to very high standards More
by tkwright2003
May 06, 2021
ToyotaTown Sylvia DonovanNEw lease Lexus NX 300great ToyotaTown Sylvia Donovan NEw lease Lexus NX 300 great job explaining cars available and various option. Patient directed me to correct car de ToyotaTown Sylvia Donovan NEw lease Lexus NX 300 great job explaining cars available and various option. Patient directed me to correct car delivery handled well with time This is fourth car from Sylvia and dealership service always great ,and issued handled well. More
by KEB
Employees Worked With
May 05, 2021
I had a great experience at Toyota ! Gwen Jones made me feel welcome and very safe during these difficult times ! Gwen took the time to answer all my questions ! I left the dealership feeling that I recei feel welcome and very safe during these difficult times ! Gwen took the time to answer all my questions ! I left the dealership feeling that I received a good deal and trust between Gwen and myself ! Hope to continue being a customer with Toyota in the future! More
by Ronpambabcock
Employees Worked With
May 05, 2021
From the first conversation with Kevin to the cashier upon completion my experience was flawless. Andy greeted me at check in, Amanda took my details, I even got to speak and gain clarity from a head me upon completion my experience was flawless. Andy greeted me at check in, Amanda took my details, I even got to speak and gain clarity from a head mechanic. Everyone and everything went smoothly. I was very impressed with the service. My car is humming better than ever. More
by Lindymunnings
Employees Worked With
Other Employees :
Andy Oudman , head mechanic unnamed, Amanda Krug
