ToyotaTown

We got our Toyota Sienna a few weeks back because my wife and I are expecting twins and needed a minivan. Hiacynta was such an amazing person to work to get us there. She was very knowledgeable, very friendl and I are expecting twins and needed a minivan. Hiacynta was such an amazing person to work to get us there. She was very knowledgeable, very friendly, and was super positive throughout the whole process. Cannot recommend her enough! More

Great service and caring staff. The work was done correctly and under warranty which was a bonus The work was done correctly and under warranty which was a bonus More

Sylvia Donovan helped us get our new Highlander and we are very happy with the vehicle and the service. Thanks Sylvia! are very happy with the vehicle and the service. Thanks Sylvia! More

Knowledgeable Kind Friendly Helpful Patient Great service Happy Supportive Clean Pleasant Great contact Efficient Quick service Happy Supportive Clean Pleasant Great contact Efficient Quick More

Very happy with the guidance and support provided and also very happy with my RAV4. also very happy with my RAV4. More

The service i received was a fuel pump recall on my Sienna, The service rep Enna was very friendly and helpful. She even took a change when i thought about the cabin filter while waiting for my service Sienna, The service rep Enna was very friendly and helpful. She even took a change when i thought about the cabin filter while waiting for my service to be completed. The dealership however seems to have taken a step back. The hospitality centre has been shut down and there are no Toyotas on display in the showroom. The showroom has a bunch of tires and a Corvette is the only vehicle displayed. A suggestion would be to supply charging cables at the courtesy desks to allow customers to recharge while they are awaiting their service to be completed. More

We just purchased the 2022 Tundra TRD Pro and it was a great experience with Gwen Jones! Gwen continually kept us updated due to the supply chain interruption from production to final delivery! Great job great experience with Gwen Jones! Gwen continually kept us updated due to the supply chain interruption from production to final delivery! Great job Gwen we really appreciated all your efforts! Janine in Finance arranged a vehicle to use as I waited for my new truck to be detailed! Great customer service! I would also like a big shout out to the Service Manager who was always professional when working on my old Tundra! Highly recommend this dealership they really due take care of their customers!! Thank you!!!! More

Had my 2014 Toyota Highlander in for new brakes. Shortly after having the work done a noise developed in the rear passenger brakes. I contacted my service advisor MJ Rizkallla and he booked me in th Shortly after having the work done a noise developed in the rear passenger brakes. I contacted my service advisor MJ Rizkallla and he booked me in the followinjg day to coorect the problem. Apparently there was a defect in the new drum that was installed. A new drum was installed under warranty and that corrected the problem. No more noise and everything working fine. MJ looked after the problem quickly and efficiently. He kept me informed of what the problem was and corrected it to my satisfaction. 5 Stars for MJ and Toyotatown.....Robert Ross - London, Ontario. More

The dealership was very quick and convenient with the process. Shawn is a great guy and he makes you feel at home! He explained everything really well as it was my first car and made sure nothing goes un process. Shawn is a great guy and he makes you feel at home! He explained everything really well as it was my first car and made sure nothing goes unexplained. Highly recommended! More

The service at Toyotatown is always first rate. They are on time, courteous and professional. They are on time, courteous and professional. More