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ToyotaTown
London, ON
7,325 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,325 reviews
September 25, 2023
Bought 2015 rav 4 and picked up yesterday. Noticed seatbelt buckle sticking(difficult to disengage) which should be part of safety. Notice a noise in suspension and brakes. Turns out lower Noticed seatbelt buckle sticking(difficult to disengage) which should be part of safety. Notice a noise in suspension and brakes. Turns out lower control arm bushing is cracked on right hand side. Left hand side is extremely wore. Also rear brake rotars are rusty and could be replaced. All of these issues passed their safety and they are iffy at best. Almost $30,000 for this vehicle with interest and fees and they do the minimum. Extremely disappointed. 4th toyota 1st real used one. Trying to get in touch with someone all day now feeling like I'm being brushed off. More
by jermac1980
Employees Worked With
September 23, 2023
From the time we walked in the door, we were met with professionalism. Everyone, but in particular, Gwen, was extremely friendly and knowledgeable. She took us through the steps of purchasing a new vehic professionalism. Everyone, but in particular, Gwen, was extremely friendly and knowledgeable. She took us through the steps of purchasing a new vehicle with ease. We greatly appreciate that and cant wait to continue doing business with Toyota Town! More
by Lisa
September 23, 2023
Was a pleasure to deal with you. Thank you. Have a wonderful day. Thanks again. Thank you. Have a wonderful day. Thanks again. More
by Darpopescu
Employees Worked With
September 23, 2023
Todd was very kind and professional made sure all needs were looked after in a timely manner. were looked after in a timely manner. More
by Corrie
September 22, 2023
The service department is very attentive to its customers needs. Phone calls are returned promptly and every effort is made to accommodate people's schedules. needs. Phone calls are returned promptly and every effort is made to accommodate people's schedules. More
by billh8866
Employees Worked With
September 22, 2023
My salesman was very good. He was honest and helpful. I have reservations about the dealership based on present and past experience. I recommend them with these reservations He was honest and helpful. I have reservations about the dealership based on present and past experience. I recommend them with these reservations. More
by mannelo
September 21, 2023
I always find my visit with Toyotatown efficient and friendly. MJ in particular was very personable and helpful. friendly. MJ in particular was very personable and helpful. More
by John Ketelaars
Employees Worked With
September 21, 2023
She was very helpful explained everything and made sure I understood. Will definitely be coming back understood. Will definitely be coming back More
by Corringsusan
Employees Worked With
September 20, 2023
Daniel was very informative from the get go and has been nothing but passionate and kind to both myself and my parents. It was such a pleasure working with him! nothing but passionate and kind to both myself and my parents. It was such a pleasure working with him! More
by Kareem Boochoon
September 20, 2023
A recent visit to ToyotaTown reminded me, yet again, how much I appreciate and count on the excellent service ToyotaTown provides. From regular maintenance to diagnosing and fixing any concerns I may have, much I appreciate and count on the excellent service ToyotaTown provides. From regular maintenance to diagnosing and fixing any concerns I may have, they continue to exceed my expectations. I've been a customer for over 20 years. Trust ToyotaTown! I do. More
by Barbara
