Toyota On the Park - Service Centre

Alex greeted me when I walked in the door. Very friendly and professional. Very personable and as a customer I value that. I was recommended by a friend to go there and look for Alex to tune up my car as and professional. Very personable and as a customer I value that. I was recommended by a friend to go there and look for Alex to tune up my car as well as do an oil change. The service was quick and I was offered refreshments as I waited. Definitely a place that I will go to again for my car servicing from now on and I would definitely pass on a good word for Alex to my friends and family. Another point I liked about Alex was that he recommended other services to me as well, but wasn't pushy about it. He described what each service helped with on my car and I appreciated that. More

Alex has excellent customer service skills. He treats customers respectfully and is always very clear and upfront with costs and suggestions. I always feel comfortable and that I can trust his advice, r customers respectfully and is always very clear and upfront with costs and suggestions. I always feel comfortable and that I can trust his advice, rather than feeling pressured. He is also the BEST with his attention to detail - I sometimes give specific instructions or have special requests, and he is the only one who never gets anything wrong! I always ask for him when scheduling appointments and if he's not working, he always makes sure that I'm covered by one of his colleagues with everything ready to go. THE BEST CUSTOMER SERVICE. I don't even consider going to another dealership because of him - honestly. And I've referred my family members to Toyota On The Park because of him and they all tell me how great he is. More

I bring my GL to Toyota because I trust Samir. The I bring my GL to Toyota because I trust Samir. The work is always done right the first time and with budget. Great Service from a GREAT GUY! I bring my GL to Toyota because I trust Samir. The work is always done right the first time and with budget. Great Service from a GREAT GUY! More

Have owned other models but this car and this dealership have outstanding service. I would like to get my non-toyotas to be serviced by this dealer. It is their vast knowledge of business that makes them have outstanding service. I would like to get my non-toyotas to be serviced by this dealer. It is their vast knowledge of business that makes them so unique. Keep it up guys. More

Mario is always approachable and willing to help. This adds confidence and trust and I feel confident in the repair and maintenance that is done on my car. I am not just a number. adds confidence and trust and I feel confident in the repair and maintenance that is done on my car. I am not just a number. More

Alex Chan has been extremely efficient, helpful, honest, and knowledgeable each time I have needed to bring my Corolla in for service. He answers all of my questions, and always ensures that his customers a and knowledgeable each time I have needed to bring my Corolla in for service. He answers all of my questions, and always ensures that his customers are satisfied. I have never experience a long line-up, or wait, as Alex and the dealership care a lot about their customers' busy lives. I always feel reassured after speaking to Alex about my car. I would recommend dealing with Alex when you go to Lexus/Toyota on the Park. I have given the the high rating because of my positive experiences. More

I have been to toyota on the park a few times. Since my first visit I chose to deal with Sameer because of his knowledge and willingness to help me out. He took the time to show me the issues with my car first visit I chose to deal with Sameer because of his knowledge and willingness to help me out. He took the time to show me the issues with my car and even gave me possible solutions. I drive a honda so I was impressed with his knowledge of my car, after all its a toyota dealership. I even bought a set of tires there because of the information he provided me with. The dealership itself is also very nice, lounge, resteraunt ect. I will be going back to Toyota on the Park for servicing, just hopefully not too soon! More

Hon was very friendly, polite, courteous and knowledgeable. He was very helpful and answered all my questions. I had great service and would return as a customer. knowledgeable. He was very helpful and answered all my questions. I had great service and would return as a customer. More

I had an emergency with my Pontiac Wave, horn wouldn't go off. I asked for a favour and they went way above. Helped me out and this was before they knew I was a Lexus on the Park customer. Just l wouldn't go off. I asked for a favour and they went way above. Helped me out and this was before they knew I was a Lexus on the Park customer. Just like the old days when service was part just helping people out. I will rave about this. More

The day I took my car in, there was a really bad snow storm. I requested for my car to be kept at the dealership over night as I wasn't comfortable driving it back in those conditions, later on that same storm. I requested for my car to be kept at the dealership over night as I wasn't comfortable driving it back in those conditions, later on that same day. Sameer arranged for me to pick up my vehicle for the morning. He called to inform me when the work was complete, the same day, and reassured me he would be there the next morning to meet me. I was pleased with the work done on my car - it was timely, friendly and well communicated! More