Toyota On the Park

Staff were polite respectful and provided excellent service Waiting room was was clean and quiet service Waiting room was was clean and quiet More

Excellent service and very time efficient. Hands down one of the best dealerships i have visited. Staff is friendly and very helpful Hands down one of the best dealerships i have visited. Staff is friendly and very helpful More

We bought 2 Corolla Cross from this dealership and they were very helpful. We continue to have the cars serviced there since 2022 and they keep the good work! were very helpful. We continue to have the cars serviced there since 2022 and they keep the good work! More

Marissa has always been very helpful to us. Her kind, caring and professional ways encourage us to remain a Toyota customer. She was accurate about our wait time and helped us through storing o Her kind, caring and professional ways encourage us to remain a Toyota customer. She was accurate about our wait time and helped us through storing our tires with them. She has a beautiful smile too 😊 More

I initially visited this Toyota repair shop because the air conditioning gas in my car was depleted. During the inspection, they informed me that a wire under the car had been chewed by rodents and needed air conditioning gas in my car was depleted. During the inspection, they informed me that a wire under the car had been chewed by rodents and needed to be replaced. I ended up paying around $900 for the repair, which was entirely labor cost as there was no charge for the parts. After picking up my car, the engine warning light turned red. I brought my car back to the shop, and they claimed that the camshaft connect 3 wire had been chewed by wildlife and needed replacement. Despite there being no prior issues, they insisted on this repair, which cost me another $850 in labor fees, again with no parts cost. They then told me that the insulator under the hood needed replacing due to damage. With repeated claims of new issues, I refused further repairs and took my car home. Upon inspecting the car, I found damage under the hood that looked like it had been made with a screwdriver. Suspicious of their practices, I took my car to another repair shop. The new mechanics suggested that the damage appeared intentional, caused by someone using a screwdriver. Each visit to this Toyota repair shop resulted in a new issue costing nearly $900 in labor fees, without any parts costs. I believe this shop deliberately damaged my vehicle to charge exorbitant labor fees. Therefore, I do not recommend visiting this Toyota repair shop. Be very cautious, as they may intentionally damage your vehicle and charge you for repairs. More

My recent experience at Toyota on the park was no short of amazing! My car was in an accident and went under repair at an auto shop. After repairs, I was told I had an unrelated issue worth $4000 after my of amazing! My car was in an accident and went under repair at an auto shop. After repairs, I was told I had an unrelated issue worth $4000 after my car was brought for a diagnostic at Toyota which wouldn't be covered under insurance. Fortunately, I took my car to Toyota on the park and met Alishah Shah. She was considerate and gave me an immediate informal assessment. Upon inspection of my vehicle, she provided her advise and booked an appointment. The diagnostic result were no different from the initial assessment which was disappointing. 2 day later, I recieved a message from Alishah Shah letting me know she had dug further into the matter and that my repairs would be covered under warranty. I was super ecstatic and no longer under $4000. Needless to say, I was super grateful for Alishah Shah's customer experience to keep the customer happy and her due diligence to look in to the situation. Thank for all your support! More