this was my second car purchase from a dealership, and compared to the first one, this was a whole new experience. bob was very friendly from beginning to start, and he helped me feel very reassured in my purchase. rather than dealing with a sales consultant who pushed a vehicle for the sake of making a sale, bob was very understanding to what it's like as a purchaser, and emphasized every sale is big purchase for the customer, and it's about the feeling of getting a new vehicle that's right for that person, and walking away pleased, without any remorse in getting something they didn't want/need. he didn't push anything outside of my needs. it wasn't a high pressure experience. on the contrary, i told him i was looking at different vehicles at different dealerships, and he didn't mind at all. he just wanted me to buy what was right for me.
even though i bought a mazda, from the toyota dealership, and even though bob didn't usually deal with used vehicles, he helped as much as he could. the car had a few nicks and ticks on it, and he even helped me try to fix those as best he could, at no extra charge at all. he answered whatever questions he was capable of, and helped with the smooth and timely transaction, including plate transfers, and the paper work, etc.
i would definitely recommend bob to anyone looking for a new car. he proves that high pressure sales techniques never work, and customers will always appreciate a genuine consultant trying to help them make the "RIGHT" purchase. thanks to bob, and all the staff at toyota on the park! was definitely a great experience. two thumbs up to bob!