Toyota On the Park

Excellent customer service I have had my 2 vehicles serviced at Toyota on the Park a few times. They have a great team of friendly and knowledgeable people (service manager, ser I have had my 2 vehicles serviced at Toyota on the Park a few times. They have a great team of friendly and knowledgeable people (service manager, service advisors, mechanics, shuttle driver, ...). They also have a great facility. I will definitely be going back there for service. More

Friendly and efficient Taking a car for service is not my idea of recreation, but I had an entirely agreeable experience - the interaction with the service advisors - Sameer Taking a car for service is not my idea of recreation, but I had an entirely agreeable experience - the interaction with the service advisors - Sameer and Alisha, and the pleasant environment in the lounge upstairs - but not for very long as the work was done quickly. Altogether excellent! More

I went to buy a Toyota Camry from them about 4 years ago. The salesman that I dealt with at that time is no longer with this dealership. I had a Toyota Prius to trade in and they lied to me telling me that The salesman that I dealt with at that time is no longer with this dealership. I had a Toyota Prius to trade in and they lied to me telling me that they could only give me $20K for my trade in due to market conditions. After I traded it in, they put it up for sale on their used car lot for $25K. I already had a firm price from another dealer and in hindsight I wish that I had gone with this dealer. I signed the deal with Inn on the Park for considerably more than what I was quoted from this other dealer. I went back and complained to the General Manager Matt Treacy and he made some adjustment to the final price but I still ended up paying about $600.00 more than if I had dealt with this other dealer. Matt Treacy then had the audacity to tell me that because of my complaint his salesman was going to take a hit on his commission. How unprofessional for him to say this to me. As well, Matt Treacy told me that I would be getting a survey from Toyota Canada on my buying experience with Toyota on the Park and he was expecting me to give them an excellent rating and if I had any reason not to do so he wanted me to tell him right then and there. Once again, I felt that this was very unprofessional for him to be doing this as this amounted to intimidation and coercion on his part. As a result of this very negative buying experience at Toyota on the Park, I will never buy another car from them nor would I ever recommend this dealership to any one that I know. More

Great Service Always great service with Sameer or anyone else who works there from service, to the mechanics to the shuttle bus drivers, everyone. Highly recommend Always great service with Sameer or anyone else who works there from service, to the mechanics to the shuttle bus drivers, everyone. Highly recommend this dealer . More

No Nonsense We had a terrible experience with another Toyota Dealership before arriving at On the Park. They were quick to respond to my email queries regarding We had a terrible experience with another Toyota Dealership before arriving at On the Park. They were quick to respond to my email queries regarding their inventory and as a result my family purchased the exact model we wanted (RAV4). They had total transparency on their price and I have never felt better about dealing with car salespeople. It has been a month and we are very happy with our car and the experience we had at Toyota On the Park. More

A most pleasant experience It was time to think about my options on my 2011 Corolla lease. Since I had the car in for service I took the opportunity to head over to the sales pa It was time to think about my options on my 2011 Corolla lease. Since I had the car in for service I took the opportunity to head over to the sales pavilion to discuss same. Everyone was busy but to my good fortune, Brad Garrow happened to be standing near reception. Brad wasn't working that day but right away offered to assist me. He was most helpful, thorough and patiently answered all my questions and concerns. End result, I am now driving a 2014 Corolla S Special Edition and am very happy with my decision. It is all that Brad assured me it was...........fun to drive, economical and looks good too!! Upon delivery, Brad explained everything in detail. I have dealt with several Toyota dealerships over the past 26 years but Brad Garrow and Toyota On The Park tops the list by far. More

Fast efficient service Brought my car for an oil change. I was in and out in 40 minutes. Good friendly service and I would highly recommend this location. Brought my car for an oil change. I was in and out in 40 minutes. Good friendly service and I would highly recommend this location. More

Mario / Service Mario , I write this mwssage to thank for your service. My mirror seem working fine since you have a magic touch. I also would like to say thanks Mario , I write this mwssage to thank for your service. My mirror seem working fine since you have a magic touch. I also would like to say thanks to your team for their work. I work in the service field so I know how much pressure you have day to day basic, but your patience guide you through to complete your job perfectly. Thanks again and hope to see you again on my first oil change for my 2014 Camry. More

Finaly i found my lovely car. After 15 days of searching for a new car in different dealerships I was fortunate to get referred to Mr. Ted Jafarzadeh by a friend . He was extremel After 15 days of searching for a new car in different dealerships I was fortunate to get referred to Mr. Ted Jafarzadeh by a friend . He was extremely helpful and friendly and expert during the process of finding me a car. I highly recommend him to all others. With his suggestions he helped me to chose my lovely car Toyota Rav4-2015. More

Regular service and tire mounting I have been a regular customer since opening. Received a service reminder for my Lexus in the mail from Mario Ng, just in time for winter, great cust I have been a regular customer since opening. Received a service reminder for my Lexus in the mail from Mario Ng, just in time for winter, great customer relation. Booked appointment with Alex and he took care of all the details. He went to the back to assisted the mechanic in getting my tires from storage. Storage service is highly recommended, no mess or back injury to deal with. I own a Lexus and I still service my car here, because of the amazing service I had with my previous Camry and Highlander. Overall great place and people. More