Team Chrysler Jeep Dodge Ram

Another Awesome Experience I just took possession of my 2nd Jeep Grand Cherokee (a 2017 Summit) at Team Chrysler and I want to compliment Ralph Baboolal for his very professiona I just took possession of my 2nd Jeep Grand Cherokee (a 2017 Summit) at Team Chrysler and I want to compliment Ralph Baboolal for his very professional approach and patience in dealing with me. As I mentioned this is my 2nd Grand Cherokee (both through Ralph), the first being an Overland back in 2010. Ralph considered all of my minimum requirements from that first purchase when I mentioned to him that perhaps I should be looking at a newer vehicle after 5 years in the Overland and was ready for my barrage of questions when we got together. Thanks Ralph and I am sure we will be "dealing" again in a few years. I also want to mention the outstanding service that Shane Marion has provided the past 6 years and already dealing with me again with the new Summit. Shane knows I can be very picky about my vehicle and everything needs to be exactly the way it should be and he has been at the top of his game when dealing with me. Kudos Shane! Sincerely John Murdoch More

Customer service The customer service I received from Les was professional, personable, and knowledgeable. That particular day when I walked into this dealership, I The customer service I received from Les was professional, personable, and knowledgeable. That particular day when I walked into this dealership, I had just left another dealership because of the lack of customer service I received. I was insulted with the rude person I dealt with. With Les, the moment he approached me, I knew this was the man I was going to purchase my truck from him. He was not forceful. He asked the right questions and had all of the answers for me right away. When I went on my test drive, he knew that truck inside and out. All of the gadgets and features he explained to me in detail. I did tell him about my experience at the last dealership i was at, he was sympathetic and apologetic even though he did not have to do this. From that point on, he made sure that this experience for me was going to be excellent. After my purchase, The GM even came over to me to congratulate me on my purchase. The gentleman that helped with the warranties was also great. Les, i will recommend you and your services to everyone i know. And being a man that likes to change his vehicles every few years, I will be sure to come to you with all my future purchases. Thank you for the great service. More

Nelson, above & beyond customer service Nelson treated us with great customer service and kept his word when he said he would take care of us. Even after the deal was done he was still there Nelson treated us with great customer service and kept his word when he said he would take care of us. Even after the deal was done he was still there for us. More

new car the guys there knows what they are doing , you just cant get out not satisfied. even the help they provide after the Sale. I was happy to work with the guys there knows what they are doing , you just cant get out not satisfied. even the help they provide after the Sale. I was happy to work with Wassif and RIch . Wassif knew exactly what i needed and what is my budget and helped me to get my car. Rich is the manager that will make sure you get out happy and they are very helpfull. i really thank those guys for making it easy for me to purchase the car i want. More

Wow Amazing customer service again I would just like to say that 5 years later I still get welcomed and treated like the day I purchased my vehicle. Nelson still visits me even during I would just like to say that 5 years later I still get welcomed and treated like the day I purchased my vehicle. Nelson still visits me even during oil changes and Shane Marion makes the drive from bradford worth every min. More

Shane Marion's excellent service Shane Marion is THE most exceptional service professional we have ever experienced - at a dealership or outside of a dealership! Shane provides clear Shane Marion is THE most exceptional service professional we have ever experienced - at a dealership or outside of a dealership! Shane provides clear explanations of all service repairs and his dedication and care of his customers and their vehicles (he works longer and harder than anyone I have ever seen) not only keeps us bringing BOTH of our vehicles to him at TEAM, but we wouldn't go anywhere else. More

Safe issue, don't waste your time and money. I almost died driving the Dodge Journey I purchased from this dealership. I have had multiple repairs done on this car and spent the first two weekend I almost died driving the Dodge Journey I purchased from this dealership. I have had multiple repairs done on this car and spent the first two weekends of the year on a rental. First my car wouldn't turn off, then It wouldn't turn on and now while driving all my car lights inside turn on, blink and the display shows my door is opened as well as vehicle not I park when both things are not actually happening. Imagine my surprise while driving and this happened. Luckily I got home and turned off my car and waited about an hour for the lights to finally stop blinking and turn off. I have been in that service shop almost every month since I purchased the car April 21,2016. All the dealership has said is bring in your car and we will fix it. Nothing has been done to ensure my safety or faith in my car. The GM has done nothing but get frustrated the last couple times I have spoken to him. This is just the last couple issues.... please think before purchasing a car here and trusting them with thousands of dollars your better off taking the bus or buying a $100 car it would be way more reliable and safe. More

Absolutely fantastic. The people at the Mississauga Service Center are incredible. The staff are friendly, and helpful. Both Shane Marion, and James Vicente have been an in The people at the Mississauga Service Center are incredible. The staff are friendly, and helpful. Both Shane Marion, and James Vicente have been an incredible help to me, and my Jeep, but all the staff there are great. I would not have any problems recommending anyone to bring their vehicle to the Mississauga Service Center. Top rate service. More

Treated very well and love the Jeep Overall I found the dealership to be well organized and we were treated professionally . Jenifer was very patient and friendly. Called and provided up Overall I found the dealership to be well organized and we were treated professionally . Jenifer was very patient and friendly. Called and provided updates in a quick fashion , She knows her job and performs it smoothly. Took the time to explain all details in the car upon pickup and was never in a rush. No high pressure tactics ,just laid out comparisons and info. It is nice to see a dealership that has female sales staff and my wife and I found that more comfortable. All the staff were pleasant . Would recommend this dealership. More

Great experience! Ishwar was well informed and very helpful. He made the whole process easy and even followed up a few weeks later to make sure I was happy. Ishwar was well informed and very helpful. He made the whole process easy and even followed up a few weeks later to make sure I was happy. More