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Straightline Kia

Calgary, AB

4.8
908 Reviews
Welcome to Straightline Kia ! As of June 1st, 2017, we officially became Straightline Kia. Straightline Kia are ecstatic to be able to offer you the best customer service & car buying experience possible in the city of Calgary. We welcome you to visit the dealership at any time for a visit and to see what we're all about. Our Vision - "SHIFTING THE EXPERIENCE" We are a dealership that is built around and prides itself on excellent customer service and transparency. We want your vehicle purchase to be a positive and exciting experience. We have an excellent and knowledgeable team of advisors to help guide you to the perfect vehicle for you. We understand that there is a lot of competition in the marketplace which means that for us, taking amazing care of you as our customer is our top and number one priority.
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100 Glendeer Circle SE

Calgary, AB

T2H 2V4

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Showing 908 reviews

June 07, 2023

Very accommodating, above and beyond with sales -Jane Finance-Jenise Managers are great I highly recommend purchasing a vehicle from this wonderful team!!!! More

by nicsnewcomp
Recommend Dealer
Yes
Employees Worked With
Cody Andrew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Brar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane Mullett, Jenise Nguyen, Ethan Machan
Jun 08, 2023 -

Straightline Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

June 06, 2023

Staffs are warm, thoughtful and professional. Especially Jenise in finance. Nick and Ethan in sales are good. More

by John
Recommend Dealer
Yes
Employees Worked With
Gurnick Gill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenise Nguyen, Ethan Machan
Jun 07, 2023 -

Straightline Kia responded

John, It's great to hear that Nick, Jenise, and Ethan were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Straightline Kia! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

June 01, 2023

Overall the experience at Straightline Kia was decent. Danny is very friendly and nice. Danny worked efficiently to find a 2023 vehicle after it was discussed and was able to deliver results on this. An o More

by Szizek
Recommend Dealer
Yes
Employees Worked With
Danny Deng
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren
Jun 02, 2023 -

Straightline Kia responded

Thank you for sharing about your recent visit to Straightline Kia. Customer satisfaction is our top priority and we value your candid feedback. We appreciate your business and look forward to assisting you with any questions or future vehicle needs! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

May 31, 2023

The sales people were ok. My salesman made promises that did not materialize. The detailing of the vehicle was never done from what i could see. The finance people worked with More

by John
Recommend Dealer
Yes
Employees Worked With
Jenise Nguyen, Ethan Machan
Jun 01, 2023 -

Straightline Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, John, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

Jun 01, 2023 -

John responded

Hello. I am fine now. Sales people that make promises of a day to pick up the vehicle on Friday or Saturday at the latest is ok. If a promise is made, i expect that to happen. When did i actually get the vehicle? The following Wednesday. Was i impressed? NO The detail department needs new people that actually do the work. Dust on the drivers door ledge and mud under the paper floor mat on drivers side, plus slight dirt stain marks on the seats , tell me the work was not done. The exterior was washed but please wipe down after so water stains on grill, etc are not an eye catcher. Im positive if a a vehicle is detailed properly, these dust and dirt locations would not be found. I look at this situation as, the entire detail department needs a big shake up. If your heart is not in your work, then you are not the right person for this department. Obviously the head of the department or the salesman did not inspect the vehicle either, before i arrived to buy it. The only people that had their A game on was the deal negotiating guy and finance. Everyone involved in any sale needs to realize they are ALL representing the dealership! Do as you will with what ive stated. I was offered a free oil change plus the cleaning, detailing will be done at a time later on , of my choice. Regards; John Lyall

May 30, 2023

Great and friendly service. Went and did the little things right. Thanks for your support More

by Kevin metz
Recommend Dealer
Yes
Employees Worked With
Darren Beagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Saraceni, Ethan Machan
Jun 01, 2023 -

Straightline Kia responded

Thank you so much for choosing Straightline Kia! Please let us know if we can be of any more assistance! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

May 29, 2023

Everyone was very welcoming and they made the pick up of the vehicle extra special. Ethan was excellent at explaining the features of the vehicle. I received amazing customer service from the moment I was More

by Gowestgal
Recommend Dealer
Yes
Employees Worked With
Darren Beagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Deng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Machan
May 29, 2023 -

Straightline Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ethan and our team here at Straightline Kia. SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

May 28, 2023

We were looking for a small and commuter car. Kia made it easy to find what we were looking for, within our requirements and budget. More

by Larissa
Recommend Dealer
Yes
Employees Worked With
Danny Deng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenise Nguyen, Ethan Machan
May 29, 2023 -

Straightline Kia responded

Thank you so much for taking the time to share your feedback with us, Larissa. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

May 28, 2023

Literally had the best experience anyone could ever imagine, excellent customer service and an all around beauty of a team. Would recommend Straightline Kia to anybody. More

by Jordie Cleland
Recommend Dealer
Yes
Employees Worked With
Darren Beagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Ledezma, Ethan Machan
May 29, 2023 -

Straightline Kia responded

Thank you, Jordie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Straightline Kia, we look forward to having you as one of our valued customers for many more years to come! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

May 26, 2023

He has a good customer service! Danny is very accomodating and knows how to deal with his customers. He answered most of our questions and would recommend him to my friends and fami More

by marinel
Recommend Dealer
Yes
Employees Worked With
Darren Beagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Deng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Straightline Kia responded

It's great to hear that Danny provided excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Straightline Kia! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

May 25, 2023

I did write a review on Google but I can copy and paste what I wrote! If you have an doubts, let me put you at ease! This was my first time purchasing a vehicle, and of course I was nervous and a litt More

by amylynnmurdock934
Recommend Dealer
Yes
Employees Worked With
Danny Deng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny, Darren
May 26, 2023 -

Straightline Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Danny and our team, and we look forward to working with you again. SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

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