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Straightline Kia

Calgary, AB

Overview
Employees
Reviews
4.8
912 Reviews
Welcome to Straightline Kia ! As of June 1st, 2017, we officially became Straightline Kia. Straightline Kia are ecstatic to be able to offer you the best customer service & car buying experience possible in the city of Calgary. We welcome you to visit the dealership at any time for a visit and to see what we're all about. Our Vision - "SHIFTING THE EXPERIENCE" We are a dealership that is built around and prides itself on excellent customer service and transparency. We want your vehicle purchase to be a positive and exciting experience. We have an excellent and knowledgeable team of advisors to help guide you to the perfect vehicle for you. We understand that there is a lot of competition in the marketplace which means that for us, taking amazing care of you as our customer is our top and number one priority.
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100 Glendeer Circle SE

Calgary, AB

T2H 2V4

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Showing 912 reviews

June 08, 2023

They were very good to deal with but just to fast away Thank you very much More

by Glendaleranch02
Recommend Dealer
Yes
Employees Worked With
Ethan Machan
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Jun 08, 2023 -

Straightline Kia responded

Thank you for choosing Straightline Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

Helpful
June 08, 2023

Very friendly and helpful staff. I was able to get assistance very quickly after there were some shipping delays. More

by chrisY88
Recommend Dealer
Yes
Employees Worked With
Hernan Ledezma, Jenise Nguyen, Ethan Machan
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Jun 09, 2023 -

Straightline Kia responded

Here at Straightline Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Chris, and it was a pleasure having you at the dealership. We appreciate your review! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

Helpful
June 08, 2023

Straightline Kia made everything I needed and wanted possible. Very happy with our experience and will definitely be back! More

by Morganm
Recommend Dealer
Yes
Employees Worked With
Cody Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gurnick Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenise Nguyen, Ethan Machan
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Jun 09, 2023 -

Straightline Kia responded

Thanks for sharing about your experience with Straightline Kia. We appreciate your business and hope to see you again soon! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

Helpful
June 08, 2023

Our experience with straight line was very good very professional staff. Deny was so patient with us he never rushed to force us to buy. Jenise helped us in Finance , she is very professional trained an More

by g.ara1212
Recommend Dealer
Yes
Employees Worked With
Danny Deng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Saraceni, Jenise Nguyen
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Jun 08, 2023 -

Straightline Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Straightline Kia, we look forward to having you as one of our valued customers for many more years to come! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

Helpful
June 07, 2023

Very accommodating, above and beyond with sales -Jane Finance-Jenise Managers are great I highly recommend purchasing a vehicle from this wonderful team!!!! More

by nicsnewcomp
Recommend Dealer
Yes
Employees Worked With
Cody Andrew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Brar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane Mullett, Jenise Nguyen, Ethan Machan
Report | Print
Jun 08, 2023 -

Straightline Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

Helpful
June 06, 2023

Staffs are warm, thoughtful and professional. Especially Jenise in finance. Nick and Ethan in sales are good. More

by John
Recommend Dealer
Yes
Employees Worked With
Gurnick Gill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenise Nguyen, Ethan Machan
Report | Print
Jun 07, 2023 -

Straightline Kia responded

John, It's great to hear that Nick, Jenise, and Ethan were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Straightline Kia! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

Helpful
June 01, 2023

Overall the experience at Straightline Kia was decent. Danny is very friendly and nice. Danny worked efficiently to find a 2023 vehicle after it was discussed and was able to deliver results on this. An o More

by Szizek
Recommend Dealer
Yes
Employees Worked With
Danny Deng
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren
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Jun 02, 2023 -

Straightline Kia responded

Thank you for sharing about your recent visit to Straightline Kia. Customer satisfaction is our top priority and we value your candid feedback. We appreciate your business and look forward to assisting you with any questions or future vehicle needs! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

Helpful
May 31, 2023

The sales people were ok. My salesman made promises that did not materialize. The detailing of the vehicle was never done from what i could see. The finance people worked with More

by John
Recommend Dealer
Yes
Employees Worked With
Jenise Nguyen, Ethan Machan
Report | Print
Jun 01, 2023 -

Straightline Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, John, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

Jun 01, 2023 -

John responded

Hello. I am fine now. Sales people that make promises of a day to pick up the vehicle on Friday or Saturday at the latest is ok. If a promise is made, i expect that to happen. When did i actually get the vehicle? The following Wednesday. Was i impressed? NO The detail department needs new people that actually do the work. Dust on the drivers door ledge and mud under the paper floor mat on drivers side, plus slight dirt stain marks on the seats , tell me the work was not done. The exterior was washed but please wipe down after so water stains on grill, etc are not an eye catcher. Im positive if a a vehicle is detailed properly, these dust and dirt locations would not be found. I look at this situation as, the entire detail department needs a big shake up. If your heart is not in your work, then you are not the right person for this department. Obviously the head of the department or the salesman did not inspect the vehicle either, before i arrived to buy it. The only people that had their A game on was the deal negotiating guy and finance. Everyone involved in any sale needs to realize they are ALL representing the dealership! Do as you will with what ive stated. I was offered a free oil change plus the cleaning, detailing will be done at a time later on , of my choice. Regards; John Lyall

Helpful
May 30, 2023

Great and friendly service. Went and did the little things right. Thanks for your support More

by Kevin metz
Recommend Dealer
Yes
Employees Worked With
Darren Beagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Saraceni, Ethan Machan
Report | Print
Jun 01, 2023 -

Straightline Kia responded

Thank you so much for choosing Straightline Kia! Please let us know if we can be of any more assistance! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

Helpful
May 29, 2023

Everyone was very welcoming and they made the pick up of the vehicle extra special. Ethan was excellent at explaining the features of the vehicle. I received amazing customer service from the moment I was More

by Gowestgal
Recommend Dealer
Yes
Employees Worked With
Darren Beagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Deng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Machan
Report | Print
May 29, 2023 -

Straightline Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ethan and our team here at Straightline Kia. SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

Helpful
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