Southbank Dodge Chrysler LTD - Service Centre

Best service team I have ever dealt with. Thanks Dan!!! Always a pleasure!!! Have never had a bad experience. Dan always makes the visit enjoyable! Would recommend them to anyone in the city looking for g Always a pleasure!!! Have never had a bad experience. Dan always makes the visit enjoyable! Would recommend them to anyone in the city looking for good service at a fair price! More

Always excellent and friendly service! Be it for an oil change or warranty work, I always feel well taken care of each and every time I'm in for service. I've had several vehicles serviced Be it for an oil change or warranty work, I always feel well taken care of each and every time I'm in for service. I've had several vehicles serviced over the years with Southbank and they've never let me down. In fact I enjoy my visits! Dan and Madeleine - you guys are awesome. Thanks! More

Service with a smile. Went in for and oil change, dropped by on a Monday afternoon. Had in in and done in no time and an inspection as well. I mentioned that I was missin Went in for and oil change, dropped by on a Monday afternoon. Had in in and done in no time and an inspection as well. I mentioned that I was missing a screw on one of my mud flaps and Dan O'Neil went out and took a look, came back in found the required screw and went out and installed it himself. Top Notch!! Was thinking about upgrading, briefly spoke with finance, will discuss again at a later date. More

The Best Service Person in Ottawa is Dan O'Neil If you've been driving for as long as I have (40 years) you can appreciate a Service Advisor who is honest, hardworkinking and most of all doesn't xxx If you've been driving for as long as I have (40 years) you can appreciate a Service Advisor who is honest, hardworkinking and most of all doesn't xxxxxxxx you about your service. Dan O'Neil is that Service Advisor. He is someone you can trust to give you the straight goods from the moment you drive into the Service Department until the the time you leave. All with a friendly smile. He is someone who goes out of his way to make your Service experience a most enjoyable one. I won't bring my Jeep anywhere else but Southbank. Sincerely, Enrico Patafie More

Awesome service The service staff at Southbank are always amazing. Always pleasant and helpful and explain what needs to be done and why if needed. Fast and efficien The service staff at Southbank are always amazing. Always pleasant and helpful and explain what needs to be done and why if needed. Fast and efficient service. Never have to wait days for an appointment and they can squeeze you in when you really need things done. I travel a lot and as luck would have it, something always seems to need fixing a couple days before I have to leave again (Minor things like a headlight out) They always get me through and on my way without delays. Thanks guys!! More

DAN THE MAN!!! Dan the man is the go to man .Very helpful also a man of his word . I recommend everyone to see Dan as soon the gates open. Dan the man is the go to man .Very helpful also a man of his word . I recommend everyone to see Dan as soon the gates open. More

Excellent service I am a NICU nurse at the Children's Hospital of Eastern Ontario and I came off a night shift Friday January 6 morning to find that my Grand Cherokee w I am a NICU nurse at the Children's Hospital of Eastern Ontario and I came off a night shift Friday January 6 morning to find that my Grand Cherokee would not start!! My friends and I were all exhausted after a busy, short-staffed shift so I left it in the parking lot as we were working again that night. One of my friends brought jumper cables and we tried to boost it the following morning with no success. I left it in the parking lot again and went home to sleep for a few hours. I called Southbank when I got up and spoke with Stan Noble who arranged for towing to the dealership. Andy's towing provided excellent service too and also tried unsuccessfully to boost the car. Everyone I encountered was friendly, courteous and helpful from Jeff Cain who waited for the car to arrive before closing up, I arrived around 4:30 and the garage closes at 4 on Saturday, to Dan O'Neil who arranged for the shuttle to pick me up, brought the car to the front and cleared snow off my windshield. My husband was out of town so this was the first time I have had to deal with car issues and Southbank made it a great experience!! Thank you also to Chantal, the shuttle driver. More

Excellent service! The service is professional, competent, friendly and trustworthy. We have been using this service center for 7 years and would recommend them to ever The service is professional, competent, friendly and trustworthy. We have been using this service center for 7 years and would recommend them to everyone! They are happy to service our vehicle even though it is not a Jeep or Dodge or Chrysler. More

Good Service 1 At South Bank , I was well greeted. The staff is friendly , courteous , honest and I was served in my mother tongue which is French. The rates charged At South Bank , I was well greeted. The staff is friendly , courteous , honest and I was served in my mother tongue which is French. The rates charged are very competitive. It was a great experience and other people whom I know and had their car or cars serviced at South Bank were very satisfied. The owner , Guy Parker , is a great guy! More

Great Customer Care Being disabled and using a Service Dog can be stressful under normal situations just imagine when I'm having car problems and show up at the Service D Being disabled and using a Service Dog can be stressful under normal situations just imagine when I'm having car problems and show up at the Service Department without an appointment. The Service Department at Southbank was respectful and understanding to all of my special needs. I wish more business followed their example. More