Southbank Dodge Chrysler LTD

Friendly Staff I just want to take a minute to rate my experience at Southbank Dodge Chrysler. It was a very smooth process. Salesman, Riad Basie was very friendly, I just want to take a minute to rate my experience at Southbank Dodge Chrysler. It was a very smooth process. Salesman, Riad Basie was very friendly, polite, helpful and needless to say very professional. Thank you Riad for helping me find the amazing truck! I would also like to take this opportunity to "Thank" Ivan Zechel (Financial Services Manager) for taking the time answering all the questions and going through the Bill of Sale in detail! More

Great staff who ensured I got exactly what I wanted! Riad was amazing! He was helpful and eager to help me figure out what the right vehicle for me would be. As my 10 year old Caliber was getting inspect Riad was amazing! He was helpful and eager to help me figure out what the right vehicle for me would be. As my 10 year old Caliber was getting inspected, Riad spent his whole afternoon helping me navigate all the vehicles and options available to me. When the vehicle I liked on the lot lacked a couple things I wanted, Riad and his sales manager found a way to get me almost everything on my wish list. Including sending the rims out to get powder coated black! Chris Desjardains in finance was also great, and even threw in a Ram hat for my husband when he asked. Riad, Chris, and the team were especially awesome when it came to a hiccup with being able to pick up the vehicle on time. When we expressed our disappointment, they worked hard and employed out of the box solutions, then staying late to ensure I got it that day! As we left, we noticed the tire pressure gauge was reading as all tires low, and although it was explained to us that that can be normal on a new vehicle, another employee volunteer to check the tires as the service department was closed. Sure enough, they were fine, but Riad still called up the following Monday to ensure the sensor had turned off (it had). I really dislike sales people that are too pushy, agressive, or tell you what they think you want/need. Riad was none of those things! A really genuine guy who put up with my vacillating and uncertainness all afternoon until he found me the perfect vehicle! Thanks Riad and team! More

Happy I purchased a honda civic from southbank and Robbie was amazing, professional and took care of me well. I got an amazing deal thx to Robbie and Rami. I purchased a honda civic from southbank and Robbie was amazing, professional and took care of me well. I got an amazing deal thx to Robbie and Rami. More

Great customer service We Really enjoyed our experience, even after changing my mind 3 times in the color of my jeep, our salesman was very helpful and patient! We Really enjoyed our experience, even after changing my mind 3 times in the color of my jeep, our salesman was very helpful and patient! More

Great day Dan was a pleasure to work with. He truly wants to see the customer happy!!! He's straight up no bull****. I would recommend this dealership to any on Dan was a pleasure to work with. He truly wants to see the customer happy!!! He's straight up no bull****. I would recommend this dealership to any one.. I could not be note pleased with the outcome or my new car!!! More

Accommodating & Professional Good Morning Gerardo, Please let me comment on your excellence of handling my Transaction of purchasing a new 2017 Caravan yesterday( Mar 18/17). Y Good Morning Gerardo, Please let me comment on your excellence of handling my Transaction of purchasing a new 2017 Caravan yesterday( Mar 18/17). Yesterday, I went in with the idea of seeing what South Bank Dodge had to offer with no intent of purchasing a vehicle but instead with your solid presentation along with your supporting staff & manger I was sold of the idea to make the purchase there and then . Please except my congratulations on your fine mannerism and work . May you have a bright future in your career with South Bank Dodge. In appreciation, Ernest Davis. More