Southbank Dodge Chrysler LTD

Life Lessons and Experiences - Room to Grow I have purchased from South Bank Dodge in the past few (or a few more) years a minimum of five vehicles. Each of my experiences previous to this one I have purchased from South Bank Dodge in the past few (or a few more) years a minimum of five vehicles. Each of my experiences previous to this one was amazing and nothing short of perfect. Bruce Cameron - over the years of dedicated to Dodge there is no other Sales Manager that I will deal with. I have always dealt with Bruce and have never been disappointed. Bruce is the perfect example of a dedicated employee who demonstrates the highest of ethics, honesty and integrity. As always Bruce bravo a job well done on this one. Rami Alzabri - I have dealt with Rami for a minimum of three of the last vehicles and much the same as Bruce Rami is another perfect example of a dedicated employee who demonstrates the highest of ethics, honesty and integrity. As always bravo a job well done on this one. Andrij Kandyba - let us begin by saying that Andrij did work the night before right up until 6.00 p.m. and ran out of time to answer all of my questions. We parted ways that evening with a promise from myself to meet at 10:00 a.m Sunday morning with a eventual signing of a deal and pending finance approval pick up by 5:00 p.m. Tuesday. Andrij you are good at learning about sales. That is quite evident as I see by your sales profile on line that you have been with Southbank Dodge for one month and a bit. Taught by many and by one fantastic teacher in particular Bruce Cameron. I would not take the following suggestions to heart but would the comments as a lesson in life and build on what you have learnt thus far: 1. Excitement is good but should be contained. 2. Don't be over confident but be humbled by those who choose to allow you into their small world when they are buying. 3. Try not to be over personable be polite in all aspects when dealing with people. 4. Try not to forget to fast about the one that is before you waiting for things to be finished when the delivery is due. 5. Follow through with each and every sale from A to Z which includes a full demonstration of how a vehicle runs and works. 6. Don't leave half way through a delivery and say you have two customers at your desk as walk ins and that you will be back in 10 minutes but not show up for over 45 minutes. Kind of makes one feel that "sale is done! NEXT!" Would "WE" come back and ask for you to be our salesman. Unfortunately no. 7. Would I buy again from South Bank Dodge - yes. 8. Learn to ask for help from your Team who are always there to support you. 9. Please be reminded that posting of my picture on line is prohibited for professional reason. Michael J. Tonin, C.D. More

Salesman service I had great dealings with mike thomas very professional and service was outstanding would recommend mike to everyone that goes in to southbank to ask I had great dealings with mike thomas very professional and service was outstanding would recommend mike to everyone that goes in to southbank to ask for him And for finance see rami great gentlemen to deal with More

very nice people exellent customer service he show you everything you want. superbe j'ai bien aimer leur service et surtout ce des gens souriants et il te repond tous exellent customer service he show you everything you want. superbe j'ai bien aimer leur service et surtout ce des gens souriants et il te repond tous les questions que tu poses. More

Went for oil change Very friendly and helpful. Did not take very long also.Richard was very helpful and courteous. Very nice and comfortable waiting room with lots of ref Very friendly and helpful. Did not take very long also.Richard was very helpful and courteous. Very nice and comfortable waiting room with lots of refreshments. More

Great service and sales! I first became a customer in the 1980's, then I tried a few other dealerships, then I came back! I have been with Southbank Dodge Chrysler consistentl I first became a customer in the 1980's, then I tried a few other dealerships, then I came back! I have been with Southbank Dodge Chrysler consistently since 2002 and they treat me like family. I purchased two PT Cruisers and then a FIAT 500. Altogether, I have purchased 5 vehicles from Southbank. I am always recognized by everyone I deal with, even when I haven't pre-booked a service appointment. So I am not just some random customer, but rather, their valued customer, and as I said, like part of the family. I wouldn't shop anywhere else. More

Amazing service from start to finish I was in the market for a new truck and decided to visit the Dilawry Dodge dealer on Hunt Club. Needless to say, horrible service and sales tactics th I was in the market for a new truck and decided to visit the Dilawry Dodge dealer on Hunt Club. Needless to say, horrible service and sales tactics that were beyond aggressive. Led to my fiancé and I leaving the dealership and demanding for my keys. The following day I decided to visit Soutbbank Dodge and let me tell you, what an amazing experience. From the minute I walked through the door I was greeted with a smile. Andreij (my salesman) was new to the dealer but he was determined to ensure my experience was nothing but flawless. He spend over an 45 minutes looking for the exact truck I wanted. During the negotiating process, i was greeted by the Sales Manager Bruce which was also nothing but amazing to deal with. Bruce also made sure I got the top price for my trade. Once the deal was completed, I dealt with Chris in finance. Chris was incredibly thourough with his explanations and met every deadline he set out. Long story short, I ended up purchasing a 2017 Dodge Ram Sport and couldn't of asked for a better end to end sales process. Thanks guys, you now have a customer for life! More

Friendly Environment, Quality Work at Affordable Prices It was a pleasure dealing with Richard in the service department. Needing repairs done to your vehicle is never a fun experience especially with the It was a pleasure dealing with Richard in the service department. Needing repairs done to your vehicle is never a fun experience especially with the stress of escalating costs. Richard went above and beyond to ensure I received the best possible price for the multiple repairs needed and was more than happy to take the time to answer my many questions. It's not too often that you come across genuine people like Richard who are trustworthy and treat you more like a friend than a customer. This is precisely why I will continue to do business with Southbank Dodge and highly recommend them to others for quality repairs at affordable prices. More

We had a great buying experience with Andrij! We were not really planning on purchasing our Jeep that day. We were going to test try only. Andrij was such a nice, never overbearing salesperson. We were not really planning on purchasing our Jeep that day. We were going to test try only. Andrij was such a nice, never overbearing salesperson. We asked all the questions, went for the test drive and on our way back, our minds were made up. This was the car for us! I am convinced that our decision was made easy because of the great service we had from our salesperson. Great job Andrij!! Everyday that we get in that Jeep, an instant grin comes on our faces! More

"Satisfied Customer" I had a very positive experience when purchasing a used vehicle at Southbank Dodge. Andrij - the Salesman who served me - was knowledgeable, personab I had a very positive experience when purchasing a used vehicle at Southbank Dodge. Andrij - the Salesman who served me - was knowledgeable, personable and very professional. More