Southbank Dodge Chrysler LTD

Product knowledge, Patient and most important HONEST Purchased my new Ram 1500 from Jeannie. I'm not quite up to date with the new vehicle technologies, Jeannie was patient with me, that's why I purchase Purchased my new Ram 1500 from Jeannie. I'm not quite up to date with the new vehicle technologies, Jeannie was patient with me, that's why I purchased from Southbank Dodge. She helped me connect my phone to the truck and went through all the features on delivery. She didn't play any stupid games. Great Deal!!!! Thanks you Jeannie! More

great experience and service We have bought 2 vehicles from south bank this year and we feel that we were treated very well . I think the prices were fair and so far the service h We have bought 2 vehicles from south bank this year and we feel that we were treated very well . I think the prices were fair and so far the service has been great.Everyone is willing to help and are really friendly.I would say if you are looking for a vehicle you should check out Southbank dodge . More

Drive through OIl Change I went to take my car in for its second oil change and although the first visit was nice the second was outstanding. I had put a couple of chips on my I went to take my car in for its second oil change and although the first visit was nice the second was outstanding. I had put a couple of chips on my new 2017 Wrangler and asked the service person who greeted me how could you get that fixed. He made it seem so simple. He told me about this paint touch up I could get from the purchasing center for a few dollars and even offered to do the touch ups for me. not only did he do it for me he showed me how so if I were to get anymore I would know exactly how to do it. He also made sure I didn't leave it in my car which I would have done after telling me it could get damaged. This kind of service is rare these days so I had to take the time and give Corey Melenhorst a 5 Star rating. I got his name so that he would get recognition for his extra outstanding customer care. Thank you 😊 from a very satisfied customer?? More

Helpful, friendly and patient I was helping my niece who is thinking of buying a car and there were a lot of questions. Jeannie provided lots of help in a friendly, non-pressure wa I was helping my niece who is thinking of buying a car and there were a lot of questions. Jeannie provided lots of help in a friendly, non-pressure way. More

Competitive Prices and Worth The Trip I did a lot of research before choosing A)the vehicle B)the dealership so when I narrowed down my choices for both I went into the dealership with amm I did a lot of research before choosing A)the vehicle B)the dealership so when I narrowed down my choices for both I went into the dealership with ammunition to make a deal. I called and spoke with Jeannie who set up an appointment to visit the following day. There wasn't the usual awkwardness when walking into a dealership... Jeannie greeted me right away with a friendly smile and welcoming attitude! I sat down with Mr. Bruce Cameron and he asked me some questions to better understand my wants and needs. I knew exactly what I was looking for so the process was pretty seamless. When Jeannie and I went outside to look at the car I was impressed because it was clean and actually had gas in it unlike the other stores I visited where it was running on E!! Overall the experience was great and I am happy I chose Jeannie at Southbank! More

Great Experience with Jeannie Jeannie was great to deal with when purchasing our Dodge Durango. Very knowledgeable, patient and no pressure when it came to the buying experience, Jeannie was great to deal with when purchasing our Dodge Durango. Very knowledgeable, patient and no pressure when it came to the buying experience, which we really appreciated. Made a genuine effort to make sure we were happy and comfortable when any minor issues or concerns came up. More

Great experience Came in last week looking at a replacement for my van that has seen better days. Jeannie spent the time showing me options and I chose a new Dodge Jou Came in last week looking at a replacement for my van that has seen better days. Jeannie spent the time showing me options and I chose a new Dodge Journey. I never thought I'd be the proud owner of a new vehicle so thank you Team Southbank. More

Straight talk means everything! After an absolute disaster at another dealership in town and almost deciding that we should give up on Dodge, we made contact with Southbank Dodge thr After an absolute disaster at another dealership in town and almost deciding that we should give up on Dodge, we made contact with Southbank Dodge through email. Our inquiries were forwarded to Brandon and he dealt with us from that point on. Brandon was professional and most importantly to us, he LISTENED to what we said and asked. We asked that the price quoted include everything (all extra fees) except HST and Brandon delivered! (This seems like a simple enough request but it had been our experience up until meeting Brandon, that no sales person was willing to be this upfront and honest with the REAL numbers.) We appreciated that we were given a price and that there were no games. The price was the price and no one was trying to trick us into a higher price by playing with numbers or suddenly including a non-optional fee. We were relieved to finally find a sales person who was genuine and did not pretend to want to get to know us with fake interest only so he could tell us what we wanted in a car. Brandon actually listened to what we wanted to buy and did not have a hidden agenda to talk us into something that he wanted to sell. A highlight in our visit to Southbank with Brandon was that we were encouraged to take a test drive in the vehicle by ourselves (no tag along sales person listening to every work and making it difficult to have an open and frank discussion about the vehicle, the options and the price). All in all, we were quite happy with our experience . Thank you Brandon! More