Southbank Dodge Chrysler LTD
Ottawa, ON
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,994 reviews
New Jeep Owners We purchased a Jeep Cherokee recently and we are thrilled with it so far. Stan Noble listened to what we were looking for, found comparable vehicles i We purchased a Jeep Cherokee recently and we are thrilled with it so far. Stan Noble listened to what we were looking for, found comparable vehicles in our price range and helped us through our decision making process. He was frank and honest which we appreciated. More
No pressure sales Friendly salesman. No calls every week. Said I was not ready a month ago and listened. I had other dealers call me every few days which eventually I b Friendly salesman. No calls every week. Said I was not ready a month ago and listened. I had other dealers call me every few days which eventually I blocked on my phone. If you call a person too many times it turns them away. Southbabk was good that way. More
Quality product, competitively priced & informative My husband and I were referred to Southbank by a family member who has dealt with the dealership on multiple occasions and has been very pleased with My husband and I were referred to Southbank by a family member who has dealt with the dealership on multiple occasions and has been very pleased with them. We were shopping for a SUV type vehicle as we had made a move and would be driving more "country" winter roads this year. Historically we had purchased Nissan products and had intended to do so again; however, when we comparison shopped between what the Jeep Cherokee Sport 4x4 had to offer vs Nissan Rogue the clear winner in our view was Jeep. Hands down. Excellent product paired with impeccable customer service is what won us over. From our Sales Consultant (Stan Noble), to our Sales Manager (Ernesto Fernandez) and last but not least our Financial Service Manager ( Paul Curry) a huge thank you. You all served me in a professional, knowledgeable, no pressure manner.... You were all respectful of my time and bent over backwards to get me into a quality vehicle that I love for a price that I can afford. Thank you gentlemen. . More
Friendly and informative Moe was very friendly,answered any questions or concerns even after we bought our vehicle. He went out of his way to make sure we were happy.Paul was Moe was very friendly,answered any questions or concerns even after we bought our vehicle. He went out of his way to make sure we were happy.Paul was very informative and friendly. More
Prompt Service I recently had an emergency last minute service request at South Bank. I needed to have my rad replaced as I was heading top SW Ontario the next day. I recently had an emergency last minute service request at South Bank. I needed to have my rad replaced as I was heading top SW Ontario the next day. Both Dean Martin and Dustin Lemay were of great help. Dean took my call at 7:30 in the morning saying to come on in and they'd fit me in. Dustin got the work completed in less than 5 hours and I was on my way. A big shout out to SB Dodge. Regards, Ryan S More
Paul LaBrosse Hi, Mike was a great help. Made the buying experience very easy and enjoyable. I will tell everyone to contact him. It’s nice when people take the tim Hi, Mike was a great help. Made the buying experience very easy and enjoyable. I will tell everyone to contact him. It’s nice when people take the time to make everything and every detail just right. Thank you More
Satisfied Customer I wasn’t looking forward to the process of having to find a new vehicle, but Mike from Southbank Dodge made the process smooth and enjoyable. I apprec I wasn’t looking forward to the process of having to find a new vehicle, but Mike from Southbank Dodge made the process smooth and enjoyable. I appreciated the way he helped me narrow down exactly what I was looking for and also helped me to find the best deal. More
Great customer service Moe was extremely helpful and accommodating. He helped us find the right van for our needs and budget. My husband and I would highly recommend Southba Moe was extremely helpful and accommodating. He helped us find the right van for our needs and budget. My husband and I would highly recommend Southbank Dodge. Everyone we dealt with was great. More
Great help finding a new vehicle Torren and the team were more than accommodating, and made my transition into a new vehicle smooth. I would recommend Southbank to anyone looking for Torren and the team were more than accommodating, and made my transition into a new vehicle smooth. I would recommend Southbank to anyone looking for new or used. More
Completely Rude Very rude to me. Didn't give me the time of day and major attitude. I will never buy from this dealership because of her tactics. Very rude to me. Didn't give me the time of day and major attitude. I will never buy from this dealership because of her tactics. More