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Scarborough Toyota - Service Centre

Scarborough, ON

4.1
437 Reviews

437 Reviews of Scarborough Toyota - Service Centre

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March 29, 2017

Great Service .... On Time .... Feels Like Home ! I recently brought my 2011 Sienna for routine service to Anwar Ali at Scarborough Toyota. I was impressed & satisfied with great service i received. M More

by Karim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anwar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2017

Appreciation for the Excellent Service in Scarborough Toyota Dear Sir/Madam, I am writing this letter to say thank for the best services I received in Scarborough Toyota. Shafik and Anwer are the best adviso More

by kathyliu
Recommend Dealer
Yes
Employees Worked With
Anwar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shafik Jaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2017

overpriced service department 2009 LE Corolla serviced today March 23 2017 - BFCR 377 09 Corolla forced to have work done on vehicle which had been done less than two years earlier problem with spark plugs t More

by March17
Recommend Dealer
No
Employees Worked With
Apr 03, 2017 -

Scarborough Toyota responded

We hope you'll accept our apology for the experience you've had during our visit. Customer satisfaction is our primary goal, and we work hard to maintain our good reputation. Clearly we've fallen short of your expectations and would appreciate the opportunity to apologize in person, and hopefully earn your trust. We have tried to reach you by phone, but haven't been successful in getting a hold of you. We hope you'll return our call at 416-751-1530 so we can begin to gain a better understanding of your service history, explain why we recommended the services we did, and the understanding you had with your Product Advisor here at Scarborough Toyota. Looking forward to hearing from you. Thank you in advance for your time, -Gord DeCastro, Service Department Manager.

March 21, 2017

Excellent Customer Care! If you treat a client's car like your own, nothing can surpass that kind of care! Avrom just cared that way. I'm very impressed. More

by neil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avrom Brown
March 19, 2017

Great customer service I brought my 2010 Sienna in to the dealership to take advantage of the Retro Toyota Service Special 55-point inspection along with getting the vehicle More

by Prem
Recommend Dealer
Yes
Employees Worked With
Anwar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2017

Excellent Customer Service When we had our car's first check up. We had to wait awhile because at that time was really busy. Despite the rush, they made it all worth waiting for More

by KJDF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanneth Lagman
March 10, 2017

Excellent Customer Service Lito consistently go above and beyond in helping me make decisions regarding my car. He gives all the information and acknowledges my concern big or More

by maberose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanneth Lagman
March 09, 2017

First Service. Excellent service plus a personal attention from Mr Shafik Jaffer. Shafik has a good bunch of people under him to assist my first oil change. I would More

by Shafik Walji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shafik Jaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2017

Excellent service Thoughtful consultation great effort! I appreciated that he was on time and communicative. He has always gone out of his way to personally look after More

by Gwennie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avrom Brown
March 02, 2017

Amazingly nice Anwer Wazir Ali was very nice and friendly to me and assisted me very thoroughly in changing my oil, and I would like to show my gratitude! More

by Firoza Jakda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anwar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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