Scarborough Toyota - Service Centre

Excellent , very professional staff I went for service, dealt with Rizal Mallari. He is very knowledgeable and gave excellent advice. I did not have to wait long, very efficient and res I went for service, dealt with Rizal Mallari. He is very knowledgeable and gave excellent advice. I did not have to wait long, very efficient and respects other people's time. I would highly recommend Toyota Scarborough. More

Thanks to my service advisor Mr. Rizal Mallari Thank you Mr. Rizal Mallari for your honesty, mechanical knowledge, great & efficient assistance whenever my car needs servicing. Thank you for making Thank you Mr. Rizal Mallari for your honesty, mechanical knowledge, great & efficient assistance whenever my car needs servicing. Thank you for making it sure that my car always gets its proper service and won't sit in the shop much longer than it needs to be. More

Excellent Customer Service Experience I would like to say "Thank You" to Rizal, my Service Adisor at Scarborough Toyota. He has been providing an excellent customer service to me everytime I would like to say "Thank You" to Rizal, my Service Adisor at Scarborough Toyota. He has been providing an excellent customer service to me everytime I see him for scheduled maintenence visits. I have been using your dealership in maintaining my three (3) Toyota vehicles fo the fast 5 years and there is no single visit that disappoint me with the service that Rizal is giving me. Keep up the good work Rizal, as usual and as always. I would like to say also a thank you note to my Sales person Lito Santiago and my Parts person Arnel Pascual who tirelessly takes care of my needs as needed. More

Excellent Service by Service Manager Gord De Castro Just a quick note to thank Mr. Castro for his excellent resolution to an issue we had recently with our 2013 Toyota Highlander. After a few conversa Just a quick note to thank Mr. Castro for his excellent resolution to an issue we had recently with our 2013 Toyota Highlander. After a few conversations over the telephone and followup at the service centre, he was able to get the issue fixed with excellent results as well as addressing a couple other items. A sincere thank you for your patience & professionalism in dealing with our situation. Congrats on a job well done! Jacinta Tellis More

Excellent Customer Service! I have received nothing but absolutely, excellent customer Service at Scarborough Toyota. Jeanneth Lagman always ensure that her customers receive top I have received nothing but absolutely, excellent customer Service at Scarborough Toyota. Jeanneth Lagman always ensure that her customers receive top notch service. We are so glad to have met her and have the opportunity to interact with her upon our visits to this dealership. The first interaction upon arriving at a place of service is always very important. She always ensures that we are taken care of from the time we enter to the time we leave. I have had nothing but great experiences at this dealership, thanks to Jeanneth. More

Rattling noise Corolla On one very stormy winter day, whilst driving down the road and listening to my favourite car mix cd, I noticed that there was a rattling noise being On one very stormy winter day, whilst driving down the road and listening to my favourite car mix cd, I noticed that there was a rattling noise being emitted by my vehicle. I proceeded to call the dealer, however, it was before Scarborough Toyota had opened. Luckily, thanks to Rizal's intimate approach to treating his clients, I had his cellular number. Terrible as I had felt as the sounds of a clearly bewoken Rizal answered the call, I proceeded to explain my predicament. Although he was not scheduled to work that day, he organized for me to come in with him. He picked me up from where I was with a coffee, a smile and a warm hug. I can still remember how safe I felt when he took me into his chiseled arms. He was so apologetic about the issues that I experienced which were not any of his doing, that he sent me lovely flowers and chocolates to my place of work. Thank you Rizal for being wonderful. Sincerely, Tyreke More

outstanding customer service On Jan. 21, 2017 I serviced my Toyota 2012 at your dealership and pleased with the outstanding customer service demonstrated by Gord and Shafik. Ju On Jan. 21, 2017 I serviced my Toyota 2012 at your dealership and pleased with the outstanding customer service demonstrated by Gord and Shafik. Julian More

Great experience for a unfortunate event It was a brand new Toyota Corolla with less than 1400 Km on it.A few days before Christmas and my son had an accident. He was not hurt but the car ne It was a brand new Toyota Corolla with less than 1400 Km on it.A few days before Christmas and my son had an accident. He was not hurt but the car needed some serious attention. We decided to take it to a dealership we dealt with in the past. (bought a new Toyota in 2011). and met with Chris. He was professional and attentive with us and answered all our rather repetitive and i am sure needless questions. He was straightforward with us and we were sure we had picked the right place to get our brand new car fixed. More

Service Hi, I went to Gord ! for a remote starter to be fitted in my 2014 - LE - Toyota Sienna, which he along with his team tried to fit, but because of t Hi, I went to Gord ! for a remote starter to be fitted in my 2014 - LE - Toyota Sienna, which he along with his team tried to fit, but because of technical difficulty could not fit, Yet he gave me splendid service & i would recommend him to have your Toyota to be serviced. Best to you & your Team More

Rizal is very helpful & quick! Rizal is so pleasant and helpful when deciding what work needs to be done. He's always personable and upbeat. I haven't seen him during my last 2 serv Rizal is so pleasant and helpful when deciding what work needs to be done. He's always personable and upbeat. I haven't seen him during my last 2 service visits but I hope he's still at Toyota Scarborough. More