Scarborough Toyota

EXCELLENT CUSTOMER SERVICE & FRIENDLY SERVICE ADVISOR-ANWAR Always helpful, courteous and provide proper guidance. I'm very pleased with his friendly behavior. Highly recommend ANWER WAZIR ALI. Keep smiling and Always helpful, courteous and provide proper guidance. I'm very pleased with his friendly behavior. Highly recommend ANWER WAZIR ALI. Keep smiling and keep it up!! More

Awesome we purchase our brand new corolla and he was best he describe the new features and we want to purchase our second corolla he was the best we purchase our brand new corolla and he was best he describe the new features and we want to purchase our second corolla he was the best More

Most Impotent for me is person with smile I really impress the way he serve me totally professional.I worked 40 years in retail business and I know all about good service.He is very polite and I really impress the way he serve me totally professional.I worked 40 years in retail business and I know all about good service.He is very polite and told me if any problem come an see me. More

Another Exemplary Service Jeanneth had been assisting us with our Toyotas whenever I visit Toyota Scarborough for service. This last visit was another 5-star rated because of Jeanneth had been assisting us with our Toyotas whenever I visit Toyota Scarborough for service. This last visit was another 5-star rated because of the promptness of the service. Jeanneth together with the diagnosing Technician informed of the service to be done with part to replace and the estimated cost to fix it in less than 15 minutes. In less than an hour, service is done. A bonus to my 2 kids: Shoutout to Jovie for taking my kids into their company barbecue and giving both ice cream in cone. "Boring" word was never uttered by these kids in the duration of our wait. I thought that was awesome. More

Best diagnostic I was very happy with the service and diagnostics that were done on my vehicle. I had tried other mechanics and I finally found very experienced and I was very happy with the service and diagnostics that were done on my vehicle. I had tried other mechanics and I finally found very experienced and knowledgeable individuals. Keith Hu-A-Kam and Paul Mirabell are well experienced and know their job very well and I have no hesitation in recommending Keith, Paul and their team to my colleagues and family. Thank you Guys for the Wonderful work. God Bless Noel More

customer services When I read the comment from QZ on July 15, 2016, I couldn’t hold my laugh. Mr. Griffin was so busy in July to deal with the mess created by his sale When I read the comment from QZ on July 15, 2016, I couldn’t hold my laugh. Mr. Griffin was so busy in July to deal with the mess created by his sales manager. I hoped in both incidents were not from the same person. We started the business relationship with Scarborough Toyota since 2008. Our current lease is going to expire in May 2017. As Mr. Griffin said there is a tradition of family feel in Toyota. I used to feel that until Wednesday, July 27, 2016. I made the long story short. On that day because of a hiccup of the lease agreement, I met with the Sales Manager. He told me that “Contract is a contract” and warned me that legal action would be taken. After 2 hours discussion, we were not only not solving the issue but made us even more frustrated. The next day, I sent a message through the web contact. In less than 7 hours, Mr. Griffin left voice mail to my husband because he was the owner of the agreement and also did a double follow up by replying to my email. I talked to him and then we met on Friday, the 29th. Within that hour of meeting, we solved the issue. We even upgraded our leased vehicle. Mr. Griffin didn’t give us any better deal than the salesperson but he is very sincere. We could really feel that he wanted us to be satisfied. This is called “Customer Services”. Before we left, I told him I have to remember his name. There is one day he will be CEO of Toyota Canada. More

Thanks Ray Sakin Great service from Ray Sakin today. One of the sales people made a mistake by not inputting information about my service -- with courtesy and profess Great service from Ray Sakin today. One of the sales people made a mistake by not inputting information about my service -- with courtesy and professionalism, Ray promptly made everything right. He's a great representative of the Toyota brand. More

Express Joshua is the best service advisor to deal with. He is clear, honest, accessible, and can speak both English, Hindi, and Urdu!!! Every time I get my o Joshua is the best service advisor to deal with. He is clear, honest, accessible, and can speak both English, Hindi, and Urdu!!! Every time I get my oil changed, I ask for Joshua, and you should do the same. Thanks Joshua and Scarborough Toyota for the consistently amazing service! Sincerely, Sushpreet More

Amazing Costumer Service! Jeanneth and donna are very helpful, accommodating, and professional they always strive for costumer satisfaction.they are also very knowledgeable an Jeanneth and donna are very helpful, accommodating, and professional they always strive for costumer satisfaction.they are also very knowledgeable and the price is reasonable. I will definitely recommend their services to people I know. More