Peter Smith Chevrolet Buick Cadillac GMC

I always have a great experience, everyone is very helpful and knowledgeable when answering any questions, they're quick and reliable. helpful and knowledgeable when answering any questions, they're quick and reliable. More

Service was great. Greg has always looked after me. He explains why things have to be done and gets my approval for this. I have had no problems in the Service Depar Greg has always looked after me. He explains why things have to be done and gets my approval for this. I have had no problems in the Service Department since buying my car there 3 years ago More

Good friendly people Clean Service advisor always comes and talks you you before they go ahead a fix something/ comes and talks you you before they go ahead a fix something/ More

Mike did a great job, I would definitely refer Mike and his team or look him up the next time buying. Great experience. his team or look him up the next time buying. Great experience. More

Where's Greg Jones? He looked after me! I'd give him six stars! I rated Steve and Cheyna with one star because they didn't look after me, Greg did! He looked after me! I'd give him six stars! I rated Steve and Cheyna with one star because they didn't look after me, Greg did! More

My truck has been in this shop for over a month now. This is warranty work on an $80,000. vehicle. I am not pleased. Steve Clark has never reached out. This is warranty work on an $80,000. vehicle. I am not pleased. Steve Clark has never reached out. More

Always a friendly and considerate dealership. Friendly and very helpful even when I stop in with small issues without appointment. Friendly and very helpful even when I stop in with small issues without appointment. More

I have been retired for some time, and I am NOT much of a social media person. However, my last experience with the Peter Smith GM Dealership was such that I could not ignore describing what happened. social media person. However, my last experience with the Peter Smith GM Dealership was such that I could not ignore describing what happened. My Chevy Spark was in for a regular oil change a short while ago. When I picked it up, I was told that my rear brakes and drums needed to be replaced. [I then discovered that the Spark has rotors on the front and drums on the back.] I then asked for a quotation to be sent, when possible, so I knew how much I had to "gather up". When the quotation arrived, it certainly wasn't a pretty number, BUT I discovered that it simply indicated the increased cost of everything automotive. I guess, as everyone knows, increased costs are unfortunately not just associated with cars. Anyway, on with my story. I called for an appointment to have the rear brakes repaired. It was expected to take between 1 1/2 and 2 hours. I planned to wait. About an hour later, my Service Consultant, Megan, came by and said: "About your brakes." Well, having had too much experience with car dealers over many years, I immediately wondered just how bad the news was going to be. She said: "When we did the last service, we noticed that your brakes weren't working as well as they should, and our experience dictated that they need repairing. However, when the technician actually started on the job, he noticed that they needed adjustment and he felt that an adjustment might solve the problem. As a result, he adjusted them. The problem was completely solved. You do not need any repairs or replacements. There is a lot of life still on the brakes. And, by the way, there is no charge today. Here are your keys. Have a nice day." I was shocked. I can't ever remember any dealer doing anything similar. My only experiences have been the complete opposite - there always seems to be more that needs to be done - either now or in the immediate future. I call it up-selling services. Anyway, Congrats to Peter Smith GM - and to Megan and the technician - for their ethics, honesty, and professionalism. They say good word of mouth is the best advertising. Well, I hope you agree my story is positive, unusual in the industry, and here I am doing something I have NEVER done before to try and spread well deserved praise. More

Mark was great as always! He helped make my purchase of my new Colorado quick and easy! He helped make my purchase of my new Colorado quick and easy! More

Always a good experience when having work performed on my Truck. Fast and reliable using OEM parts. Truck. Fast and reliable using OEM parts. More