Peel Chrysler Jeep Dodge RAM
Mississauga, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Be warned, especially out of towners. I originally wrote a shorter review with less information but after being called and threatened by a employee, then calling and leaving multiple voice I originally wrote a shorter review with less information but after being called and threatened by a employee, then calling and leaving multiple voice mails for the gm to please call me. Then finally having a phone call with the GM which was the most unprofessional conversation I've experienced ending in a screaming match I thought I may as well post the full details. I live in northern Ontario and purchase vehicles just before next year release when incentives are high. This results in the best deal, but stock is low and finding a vehicle equipped how I want it is sometimes difficult. There were no ram's local to me in eco diesel big horn package so I had a friend email any dealers advertising those vehicles to see if they would match or better the trade in price I was offered locally on a Eco diesel ST trim. Peel was one of those dealers. I was offered $24,000 +tax trade in and peel had multiple (6+) big horn Eco diesels in my preferred color choice. I exchanged texts with Emad for several weeks and was very frustrated my questions were going unanswered. He refused to give me actual numbers and would only give offers in bi-weekly payments. I requested truck purchase price be what we dealt with not bi-weekly payments over a dozen times. After being frustrated with how things were going I picked up the phone to see if that would improve communication. It did not. Finally after 3 weeks we had agreed on a trade in, purchasing price, no hidden fees, financing was done, a vehicle pick up date (June 27th, 12pm) was agreed to. June 27th 12:15 I arrived at dealer in 34 degree heat and was left waiting for Emad until 1:20pm. While looking over paper work the vehicle trade in was $21,000 not the agreed $24,000. There was also several hidden fees. Instead of admitting a mistake or communication error Emad said I was being ridiculous to assume $24,000 trade in was plus tax. I asked if the agreed vehicle purchase price was tax in also. Obviously it was not. I was very upset I was being lied to. Had he owned up and offered anything, even a oil change or gas card I would of called it good. I signed the deal despite being upset about being lied to. It was a competitive out the door price, although not worth the trip south I was already there. Absolutely nothing was shown to me on the new vehicle. I wasn't asked if I had any questions. No hand shakes exchanged at end of deal. It was obviously not a good experience for both parties. Several days later I wrote the short review as mentioned above. About a day or two later Emad sent me text messages from his private phone saying he would like to discuss the deal. At the point of driving off the lot I consider the deal COMPLETED. I blocked his number and went about my business. The following day I missed a phone call from Peel and there was a voice mail. Emad was very upset from the review. Said we needed to re-discuss the terms of the deal. If I didn't get back to him there would be consequences and he would take other avenues. I left two voice mails with the gm that same day after receiving that voice mail. Another phone call and voice mail the following morning. Later he called me back and wanted to know why I left a bad review. At no point would he comment or acknowledge the threatening voice mail I received. I told the full details. His only comments were why did I sign then, and I misunderstood. I repeatedly told him why, he continued to ask over and over again while raising his voice. It ended in a screaming match with me hanging up. There are a lot of bad reviewers from out of towners. I would caution anyone driving long distances that it seems like they take advantage of that fact. They know they'll never see you again for parts and service so squeeze just enough out of the deal so you don't turn around and walk away. They got their sale, and another bad review to go along with it. In the end I'm extremely happy with the big horn. It was a lot of frustration and I despise being lied to, but I know I simply would never of been happy with a ST mode. Maybe I should of walked away, but given the same situation again I'd take the truck again. More
Nobody beats a deal from Peel!! My experience at Peel was awesome!! No one could touch the price I paid. Many of my co-workers recommend Peel Chrysler so I thought I would give it My experience at Peel was awesome!! No one could touch the price I paid. Many of my co-workers recommend Peel Chrysler so I thought I would give it a shot. I will defineteley buy from these guys again!! In and out quickly. It was worth the 2 hr drive to Missisauga. More
Sal is the man! 5+ service Quick, to the point, no time wasted and service with a family feel. We are extremely happy to be a part of the Peel family.... This was our first purc Quick, to the point, no time wasted and service with a family feel. We are extremely happy to be a part of the Peel family.... This was our first purchase with Peel but will be back again. Thank you Sal. More
Great service I recently bought my car with salesman Paul K. He is awesome to deal with and enjoyable to talk to. He got me my car exactly when I needed it as I was I recently bought my car with salesman Paul K. He is awesome to deal with and enjoyable to talk to. He got me my car exactly when I needed it as I was in need of a car ASAP. I would recommend Peel Chrysler to anyone as the service was quick and the staff are very friendly and helpful. When I picked up my car it was ready and Paul even stopped traffic on the main street so I can get out of the lot safely. Now thats service!! Great job Peel! More
My New Town and Country Van What a great experience, so easy and convenient to buy a new vehicle. I couldn't be happier with the service I received again from Sal at Peel Chrysle What a great experience, so easy and convenient to buy a new vehicle. I couldn't be happier with the service I received again from Sal at Peel Chrysler. Truly the best deal in town! More
Fantastic people Cathy Muzzi was great help in purchasing my truck .I live 3 hours away everything was done when I got there. Fantastic service. Cathy Muzzi was great help in purchasing my truck .I live 3 hours away everything was done when I got there. Fantastic service. More
Made it so simple! From clicking "confirm availability" to picking up the vehicle it took less than 6 days! Such a simple process thanks to Cathy. Couldn't be happier w From clicking "confirm availability" to picking up the vehicle it took less than 6 days! Such a simple process thanks to Cathy. Couldn't be happier with how easy she made everything! More
Great people Very understanding and committed people. Highly recommend Russ Davidov, helped out greatly, I appreciate everything he did for me. A great product. Very understanding and committed people. Highly recommend Russ Davidov, helped out greatly, I appreciate everything he did for me. A great product. Thank you again! More
Awesome Experience :) I was referred to Peel Chrysler by a co-worker. It was an amazing experience from day one's test drive. Cathy Muzzi answered all my questions, clari I was referred to Peel Chrysler by a co-worker. It was an amazing experience from day one's test drive. Cathy Muzzi answered all my questions, clarified all my doubts in the most precise manner. I would recommend this place to anyone, anytime, and definitely go back again myself! More
Emad rocks Emad did a great job. Friendly and helpful. He helped me transport my belongings and gave me a ride to my destination when he didn't have to. He sh Emad did a great job. Friendly and helpful. He helped me transport my belongings and gave me a ride to my destination when he didn't have to. He should be given the salesman of the month award. He negotiated fairly and reacted professionally. Way to go. Sofiane was also great. Very friendly and helpful when running the numbers for financing. More