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Mercedes-Benz London
London, ON
1,187 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,187 reviews
May 05, 2018
Outstanding Service The Team at Mercedes Benz London always go above & beyond to provide outstanding service. Always a pleasure to deal with Mike Maric who makes the enti The Team at Mercedes Benz London always go above & beyond to provide outstanding service. Always a pleasure to deal with Mike Maric who makes the entire process smooth. More
by SW
Employees Worked With
May 05, 2018
Purchase and install new summer tires Mike makes sure that he points out any needs we have for our 2 vehicles. He explains our requirements in a way we always understand so we can make an Mike makes sure that he points out any needs we have for our 2 vehicles. He explains our requirements in a way we always understand so we can make an imformed decision. Appointments are made to suit our schedule and he always offers us a drive home and pickup. We have confidence in Mike and feel comfortable dealing with him for all our needs. We find our dealings with all your staff are very friendly. More
by Jim
Employees Worked With
Other Employees :
Charlie in service reception area and your courtesy drivers.
May 05, 2018
Excellent Service The service experience is always a good one. Mike is always very helpful and professional. The waiting room is comfortable and the coffee is good! The service experience is always a good one. Mike is always very helpful and professional. The waiting room is comfortable and the coffee is good! More
by Iohagan
Employees Worked With
May 04, 2018
My Bucket List Just Got Smaller By One The title says it all. Thanks to Adam Stockie's expertise and non-aggressive approach to sales, followed by Katrina's Wong's knowledgable assistance The title says it all. Thanks to Adam Stockie's expertise and non-aggressive approach to sales, followed by Katrina's Wong's knowledgable assistance setting up finances, we drove out of Mercedes Benz London in an beautiful new car. More
by ibdevib
Employees Worked With
Adam Stockie, Katrina Wong
May 01, 2018
Great day, great Sales Consultant and great service! I just took delivery of my 2018 Mercedes yesterday and this was my fifth new car from this dealership in London. The service is incredible! The showr I just took delivery of my 2018 Mercedes yesterday and this was my fifth new car from this dealership in London. The service is incredible! The showroom is impeccable and the staff very helpful. Jace Cooper is my sales consultant and as this is the second vehicle I have purchased with her knowledgeable guidance I knew I was in excellent hands. Jace is very patient in answering the myriad of questions which arise during the delivery process. I could not ask for better service from Jace or from the entire dealership. Libby More
by Skibby
Employees Worked With
Jace Cooper, Katrina Wong
April 30, 2018
Pleasant - Informative - Exciting! Our overall experience in buying our first Mercedes Benz was most definitely a pleasant one. Bill was extremely helpful and courteous providing us Our overall experience in buying our first Mercedes Benz was most definitely a pleasant one. Bill was extremely helpful and courteous providing us with his knowledge and experience. Would certainly recommend him to friends and family. More
by Don
April 30, 2018
Excellent Products and Services From selecting colour and packages for the vehicle to finding answers to my questions on features and warranty, Jace is the best Sales Consultant at M From selecting colour and packages for the vehicle to finding answers to my questions on features and warranty, Jace is the best Sales Consultant at Mercedes-Benz London. She always pays attention to details and works diligently when locating an exact vehicle for which I am looking. I have just taken delivery of my fifth Mercedes-Benz at the dealership. Along with Kristina and Katrina, MB London provides the most friendly and painless shopping experience to their customers. Make sure you see Jace when you purchase your next vehicle. More
by dtang65
April 23, 2018
Amazing Staff This is my very first Mercedes-Benz, and my only regret is that I didn't make the switch sooner. The entire process was incredible. This is my very first Mercedes-Benz, and my only regret is that I didn't make the switch sooner. The entire process was incredible. More
by Katie White
April 22, 2018
VERY GOOD SERVICES DEALER PROVIDED GREAT SERVICE THROUGHOUT THE PURCHASE. MANAGED AND SOLVED EVERYTHING GREATLY. THE STAFF ARE KNOWLEDGEABLE AND PROFESSIONAL. I WAS EXT DEALER PROVIDED GREAT SERVICE THROUGHOUT THE PURCHASE. MANAGED AND SOLVED EVERYTHING GREATLY. THE STAFF ARE KNOWLEDGEABLE AND PROFESSIONAL. I WAS EXTREMLY SATISFIED WITH THE SERVICES AND HOPING TO VISIT AGAIN More
by andywang
Employees Worked With
Adam Stockie
April 21, 2018
Friendly and knowledgeable I am very impressed with Mercedes Benz London. Buying a car is intimidating. The staff are knowledgeable and professional. They took the time to answe I am very impressed with Mercedes Benz London. Buying a car is intimidating. The staff are knowledgeable and professional. They took the time to answer all my questions and made the experience enjoyable and relaxing. Thank you! More
by SLR
